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Cosmetic Physician Partners logo

CRM & Automation Specialist

Montréal, QC
Senior Level
full_time

Top Benefits

Competitive Compensation Package – salary recognition
Health & Dental Benefits – comprehensive coverage
Great Culture & People-First Organization – collaborative, drama-free environment

About the role

Cosmetic Physician Partners is building the premier network of physician-led medical aesthetic clinics across the US. By supporting our clinics with a world-class leadership team, market-leading support services, and an iconic brand experience, we deliver remarkable results that improve the lives of our clients and team members.

Position Overview: We’re looking for a CRM & Automation Specialist who will design and execute retention programs that keep patients engaged and returning to our clinics. You’ll own automated flows and communication strategies across multiple channels.

Key Responsibilities

  • Build and optimize automated flows for new and returning patients, including welcome series, reminders, and re-engagement campaigns.
  • Drive patient retention using best practices across SMS/texting, email, direct mail, and other communication methods.
  • Partner with marketing and clinic teams to implement strategies that encourage repeat visits and long-term loyalty.
  • Leverage CRM platforms (ideally GoHighLevel) to set up triggers, workflows, and reporting.

Qualifications:

  • Bring 1–3 years of experience in retail or e-commerce retention marketing, with a strong background in building flows and automations.
  • Knowledge of digital media and customer acquisition channels
  • Hands-on experience building workflows and automations

Benefits:

  • Competitive Compensation Package – Offering a salary that recognizes your skills and experience.
  • Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.
  • Great Culture & People-First Organization – Join a fun, drama-free environment that rewards collaboration and values those who help foster a positive workplace.

About Cosmetic Physician Partners

Medical Practices
201-500

CPP’s leadership team brings together some of the leading operators of medical aesthetic clinics in the US. With a strong belief in building a people-first culture, we have achieved consistent double-digit growth in our clinics for the last decade and use our learnings to help our network, and the 1,500+ clinics we have consulted/trained, accomplish the same.