About the role
Job Title: French Software Tester Location: Toronto, ON Job Type: Fulltime Permanent Role
Role: French Tester
Desired experience: 4 to 6 yrs
Required skill set: Testing knowledge and French proficiency Toronto Role Overview We are seeking a Software Functional Tester with proficiency in French to validate and ensure the quality of our contact center applications. The ideal candidate will have hands-on experience in functional testing of enterprise applications, strong analytical skills, and the ability to validate application behavior in both French and English.
Key Responsibilities
- Perform functional, regression, and end-to-end testing for contact center applications (IVR, CTI, CRM integrations, chat, email, and voice).
- Validate user interfaces, workflows, and customer journeys in French and English to ensure seamless bilingual experience.
- Review requirements, create detailed test cases, and execute them across multiple platforms.
- Identify, log, and track defects using standard defect management tools (e.g., JIRA, ALM, Azure DevOps).
- Collaborate with business analysts, developers, and QA teams to ensure alignment with functional requirements.
- Participate in UAT support with business users, especially for French-speaking markets.
- Ensure compliance with accessibility, usability, and language localization standards.
- Provide clear and detailed testing documentation and test evidence.
Required Skills & Qualifications
- Fluent in French and English (written and spoken).
- 3+ years of experience in functional testing of enterprise or contact center applications.
- Experience testing IVR, telephony, CRM, or customer service platforms is strongly preferred.
- Strong knowledge of QA methodologies, test planning, and defect management.
- Hands-on experience with tools such as JIRA, ALM, TestRail, or Azure DevOps.
- Ability to work in a fast-paced, agile environment with cross-functional teams.
- Excellent problem-solving, communication, and documentation skills. Nice to Have
- Experience with automation frameworks (Selenium, Cyara, etc.).
- Knowledge of banking or financial services domain (if applicable to your client/project).
- Exposure to performance testing or voice application testing tools. Job Title: French Software Functional Tester - Contact Center Applications
Not the right fit? Search for French Software Tester jobs in Toronto, Ontario, Canada
About Zodiac Solutions, Inc
“Zodiac Solutions” is a “Minority Business Enterprise” headquartered in Texas, USA.
Our clients include large and small enterprises in the entertainment, media, financial, government, and healthcare sectors. We’ve carved out a niche as one of the industry’s top IT solutions providers by doing what we do best. To serve our diversified clientele, we go out of our way to learn about their business and assist them as needed.
Zodiac Solutions works on a client-centric approach guided by the business philosophy of building lasting customer relationships in an intensely competitive global environment.”
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About the role
Job Title: French Software Tester Location: Toronto, ON Job Type: Fulltime Permanent Role
Role: French Tester
Desired experience: 4 to 6 yrs
Required skill set: Testing knowledge and French proficiency Toronto Role Overview We are seeking a Software Functional Tester with proficiency in French to validate and ensure the quality of our contact center applications. The ideal candidate will have hands-on experience in functional testing of enterprise applications, strong analytical skills, and the ability to validate application behavior in both French and English.
Key Responsibilities
- Perform functional, regression, and end-to-end testing for contact center applications (IVR, CTI, CRM integrations, chat, email, and voice).
- Validate user interfaces, workflows, and customer journeys in French and English to ensure seamless bilingual experience.
- Review requirements, create detailed test cases, and execute them across multiple platforms.
- Identify, log, and track defects using standard defect management tools (e.g., JIRA, ALM, Azure DevOps).
- Collaborate with business analysts, developers, and QA teams to ensure alignment with functional requirements.
- Participate in UAT support with business users, especially for French-speaking markets.
- Ensure compliance with accessibility, usability, and language localization standards.
- Provide clear and detailed testing documentation and test evidence.
Required Skills & Qualifications
- Fluent in French and English (written and spoken).
- 3+ years of experience in functional testing of enterprise or contact center applications.
- Experience testing IVR, telephony, CRM, or customer service platforms is strongly preferred.
- Strong knowledge of QA methodologies, test planning, and defect management.
- Hands-on experience with tools such as JIRA, ALM, TestRail, or Azure DevOps.
- Ability to work in a fast-paced, agile environment with cross-functional teams.
- Excellent problem-solving, communication, and documentation skills. Nice to Have
- Experience with automation frameworks (Selenium, Cyara, etc.).
- Knowledge of banking or financial services domain (if applicable to your client/project).
- Exposure to performance testing or voice application testing tools. Job Title: French Software Functional Tester - Contact Center Applications
Not the right fit? Search for French Software Tester jobs in Toronto, Ontario, Canada
About Zodiac Solutions, Inc
“Zodiac Solutions” is a “Minority Business Enterprise” headquartered in Texas, USA.
Our clients include large and small enterprises in the entertainment, media, financial, government, and healthcare sectors. We’ve carved out a niche as one of the industry’s top IT solutions providers by doing what we do best. To serve our diversified clientele, we go out of our way to learn about their business and assist them as needed.
Zodiac Solutions works on a client-centric approach guided by the business philosophy of building lasting customer relationships in an intensely competitive global environment.”