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Front of House Manager

Boston Pizza9 days ago
Thunder Bay, ON
Senior Level
Full-Time

Top Benefits

Flexible scheduling for work-life balance
Career growth opportunities within company
Community involvement and giving back

About the role

Overview:

Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.

Responsibilities:

Why Is BP A Great Place To Work?

  • What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
  • Come for a job, stay for a career – there are exciting opportunities for career growth at Boston Pizza
  • Build relationships and give back to your local community
  • Boston Pizza Scholarship Program *
  • Management Training Programs, Leadership Development Sessions and access to dynamic mentorship programs and initiatives
  • A respectful culture and work environment where your feedback matters
  • Fantastic reward and recognition programs

What does a successful Front of House Manager look like?

  • Brings essential management experience, combined with prior restaurant or hospitality experience.
  • Able to cross train in all areas; managers are responsible for all team members and areas while on shift.
  • Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment
  • Driven by professional development, and is consistently seeking new learning and skill-building moments
  • Achieves goals through strong organizational skills and effective time management
  • Builds relationships by finding common ground and working cohesively with all team members
  • Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety to always ensure the perfect guest experience.
  • Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progress
  • Maintains a positive composure and thrives in a fast-paced environment where multi-tasking is essential
  • Strong work ethic and available to work all shifts (management team rotations include day, evening, late night, weekends, holidays)

Qualifications:

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row*. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!*

About Boston Pizza

Restaurants
51-200

Boston Pizza restaurants offer a casual dining setting with over 100 menu items including gourmet pizzas made with our signature hand pressed dough. We also have mouth-watering pastas and a wide variety of appetizers, salads, entrées and desserts. The restaurant is perfect for families, teams and groups of all ages and our sports bars are packed with big screen TVs to catch your favourite game. These are the things that keep our guests coming back again and again.

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