Client Solutions Vertical Director - Global Business Solutions - Canada
About the role
Advertising & Sales
Client Solutions Vertical Director - Global Business Solutions - Canada
Location
:
Toronto
Employment Type
:
Regular
Job Code
:
A164698A
Responsibilities
About the Team:
The enterprise ad sales team works with some of the largest organizations across all categories. They are responsible for enabling advertising on the platform and connecting users with brands.
This position is for an existing vacancy.
About the Role:
The Client Solutions Vertical Director will be responsible for overseeing the full portfolio of client partnerships and driving revenue growth across the Canadian market. This role will lead a team of Vertical Managers, guiding them to build and scale high-performing Client Solutions teams that deliver best-in-class service, consultative expertise, and measurable business outcomes for clients.
As a key member of the leadership team, you will define market strategy, partner closely with Sales and cross-functional stakeholders, and ensure alignment against revenue goals and strategic priorities. You will play a critical role in elevating client impact, developing leadership talent, and shaping how TikTok delivers value to advertisers in Canada.
Responsibilities:
- Define and lead the vertical strategy in partnership with Sales Vertical Directors and cross-functional leaders, setting long-term vision, revenue targets, and ensuring delivery against revenue goals, MBOs, and OKRs.
- Own end-to-end business performance for the vertical, proactively identifying growth opportunities, risks, and investments needed to scale revenue and client impact.
- Lead and develop a high-performing Client Solutions (CS) organization, managing through managers, elevating leadership capability, and building a strong, inclusive, and performance-driven culture.
- Establish the team as trusted strategic advisors by enabling best-in-class consultative selling, data-driven storytelling, and executional excellence across the client lifecycle.
- Own strategic OKRs for the market, driving large-scale, cross-functional programs and ensuring alignment, accountability, and measurable business outcomes across Sales, Product, Operations, and Marketing Science.
- Act as a strategic partner to Vertical and Sales leadership, shaping priorities, influencing go-to-market strategy, and driving operational rigor through data-backed insights and intelligence.
- Serve as a vertical thought leader and executive client advocate, translating industry trends into scalable strategies and compelling narratives while representing client needs internally.
- Influence product strategy by surfacing market insights, advertiser feedback, and unmet needs; partner closely with Product and Engineering leadership to inform roadmap prioritization and innovation.
- Orchestrate executive-level cross-functional alignment, removing systemic blockers and driving high-impact initiatives that unlock vertical-specific opportunities and improve end-to-end client experience.
- Champion a data-driven culture by leveraging insights to inform decision-making, optimize performance, and continuously evolve playbooks that drive measurable business outcomes.
- Ensure deep organizational expertise in TikTok’s advertising ecosystem, including ad products, measurement, attribution, and KPIs, and guide teams in tying platform value directly to client ROI.
Qualifications
Minimum Qualifications:
- Experience in digital advertising, ad sales, or brand/performance marketing.
- Proven track record of leading and scaling high-performing, client-facing organizations, including managing through multiple layers of leadership.
- Demonstrated ownership of revenue targets and consistent delivery of business outcomes in a complex, fast-paced environment.
- Experience leading cross-functional initiatives and influencing stakeholders across large, matrixed organizations.
- Ability and willingness to be based in Toronto, ON, with flexibility for frequent travel.
Preferred Qualifications:
- Expertise in managing advertisers across the full funnel, with a strong understanding of vertical-specific dynamics, challenges, and opportunities.
- Executive presence with a track record of building and influencing relationships with marketing decision-makers at top brands and agencies.
- Exceptional strategic thinking and analytical capabilities, with the ability to translate data into actionable business strategies at scale.
- Proven ability to lead large, complex programs that span multiple teams and functions, driving alignment and measurable impact.
- Strong operational and organizational leadership skills, with experience building scalable processes and driving execution excellence.
- Experience partnering closely with Product and Engineering teams to influence product development and solve complex technical challenges.
- Ability to distill complex concepts into clear, compelling narratives for executive and non-technical audiences.
The Company is committed to leveraging new technologies and working efficiently. As a result, artificial intelligence systems may be used to screen, assess and/or select applicants for this position.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
Not the right fit? Search for Client Solutions Vertical Director jobs in Toronto, ON
About TikTok
TikTok is the world's leading destination for short-form video. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Our employees lead with curiosity, and move at the speed of culture. Combined with our company's flat structure, you'll be given dynamic opportunities to make a real impact on a rapidly expanding company as you grow your career. We have offices across Asia Pacific, the Middle East, Europe, and the Americas – and we're just getting started.
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Client Solutions Vertical Director - Global Business Solutions - Canada
About the role
Advertising & Sales
Client Solutions Vertical Director - Global Business Solutions - Canada
Location
:
Toronto
Employment Type
:
Regular
Job Code
:
A164698A
Responsibilities
About the Team:
The enterprise ad sales team works with some of the largest organizations across all categories. They are responsible for enabling advertising on the platform and connecting users with brands.
This position is for an existing vacancy.
About the Role:
The Client Solutions Vertical Director will be responsible for overseeing the full portfolio of client partnerships and driving revenue growth across the Canadian market. This role will lead a team of Vertical Managers, guiding them to build and scale high-performing Client Solutions teams that deliver best-in-class service, consultative expertise, and measurable business outcomes for clients.
As a key member of the leadership team, you will define market strategy, partner closely with Sales and cross-functional stakeholders, and ensure alignment against revenue goals and strategic priorities. You will play a critical role in elevating client impact, developing leadership talent, and shaping how TikTok delivers value to advertisers in Canada.
Responsibilities:
- Define and lead the vertical strategy in partnership with Sales Vertical Directors and cross-functional leaders, setting long-term vision, revenue targets, and ensuring delivery against revenue goals, MBOs, and OKRs.
- Own end-to-end business performance for the vertical, proactively identifying growth opportunities, risks, and investments needed to scale revenue and client impact.
- Lead and develop a high-performing Client Solutions (CS) organization, managing through managers, elevating leadership capability, and building a strong, inclusive, and performance-driven culture.
- Establish the team as trusted strategic advisors by enabling best-in-class consultative selling, data-driven storytelling, and executional excellence across the client lifecycle.
- Own strategic OKRs for the market, driving large-scale, cross-functional programs and ensuring alignment, accountability, and measurable business outcomes across Sales, Product, Operations, and Marketing Science.
- Act as a strategic partner to Vertical and Sales leadership, shaping priorities, influencing go-to-market strategy, and driving operational rigor through data-backed insights and intelligence.
- Serve as a vertical thought leader and executive client advocate, translating industry trends into scalable strategies and compelling narratives while representing client needs internally.
- Influence product strategy by surfacing market insights, advertiser feedback, and unmet needs; partner closely with Product and Engineering leadership to inform roadmap prioritization and innovation.
- Orchestrate executive-level cross-functional alignment, removing systemic blockers and driving high-impact initiatives that unlock vertical-specific opportunities and improve end-to-end client experience.
- Champion a data-driven culture by leveraging insights to inform decision-making, optimize performance, and continuously evolve playbooks that drive measurable business outcomes.
- Ensure deep organizational expertise in TikTok’s advertising ecosystem, including ad products, measurement, attribution, and KPIs, and guide teams in tying platform value directly to client ROI.
Qualifications
Minimum Qualifications:
- Experience in digital advertising, ad sales, or brand/performance marketing.
- Proven track record of leading and scaling high-performing, client-facing organizations, including managing through multiple layers of leadership.
- Demonstrated ownership of revenue targets and consistent delivery of business outcomes in a complex, fast-paced environment.
- Experience leading cross-functional initiatives and influencing stakeholders across large, matrixed organizations.
- Ability and willingness to be based in Toronto, ON, with flexibility for frequent travel.
Preferred Qualifications:
- Expertise in managing advertisers across the full funnel, with a strong understanding of vertical-specific dynamics, challenges, and opportunities.
- Executive presence with a track record of building and influencing relationships with marketing decision-makers at top brands and agencies.
- Exceptional strategic thinking and analytical capabilities, with the ability to translate data into actionable business strategies at scale.
- Proven ability to lead large, complex programs that span multiple teams and functions, driving alignment and measurable impact.
- Strong operational and organizational leadership skills, with experience building scalable processes and driving execution excellence.
- Experience partnering closely with Product and Engineering teams to influence product development and solve complex technical challenges.
- Ability to distill complex concepts into clear, compelling narratives for executive and non-technical audiences.
The Company is committed to leveraging new technologies and working efficiently. As a result, artificial intelligence systems may be used to screen, assess and/or select applicants for this position.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
Not the right fit? Search for Client Solutions Vertical Director jobs in Toronto, ON
About TikTok
TikTok is the world's leading destination for short-form video. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Our employees lead with curiosity, and move at the speed of culture. Combined with our company's flat structure, you'll be given dynamic opportunities to make a real impact on a rapidly expanding company as you grow your career. We have offices across Asia Pacific, the Middle East, Europe, and the Americas – and we're just getting started.