Who you are

• 10+ years of experience in software or machine learning engineering with a record of delivering ML systems in production
• 3+ years of experience managing or leading technical teams in applied ML or data-focused domains
• Deep understanding of the machine learning lifecycle, including data ingestion, feature engineering, model training and deployment, A/B testing, and monitoring
• Strong proficiency in Python and familiarity with ML frameworks such as PyTorch, TensorFlow, or scikit-learn
• Experience with large-scale customer facing ML systems
• Experience designing and maintaining systems in a cloud environment such as AWS, GCP, or Azure
• Expertise in one or more of Personalization, Natural Language Processing, Causal Inference, Deep Learning, Knowledge Graphs would be a plus
• Proven ability to balance technical leadership with strategic thinking and execution
• Excellent communication and collaboration skills across technical and non-technical partners
• A passion for developing people and empowering teams to achieve meaningful impact

What the job involves

• As a Senior Machine Learning Engineering Manager for the Core AI/ML team, you will lead the design and delivery of the machine learning systems and frameworks that power Remitly's next generation of products
• The Core AI/ML team partners across Remitly's domains, including Global Money Movement, Treasury, Identity and Trust, Promotions, and Referrals, to make machine learning accessible, scalable, and effective for every product and customer experience
• You will lead a team of Machine Learning Engineers and Data Scientists, set technical direction, and work closely with cross-functional partners in various domains across the company
• Lead and grow a high-performing team of Machine Learning Engineers and Data Scientists who prototype, develop, deploy, maintain, and iterate upon end-to-end ML systems, from data and feature pipelines to model research and production deployment
• Partner with Product, Analytics, and Engineering teams to define the vision, strategy, and roadmap for Remitly's AI/ML applications
• Implement best practices for MLOps, including automated retraining, drift detection, CI / CD, and observability
• Establish clear technical standards, documentation, and design review processes that ensure quality and maintainability across the ML lifecycle
• Mentor engineers, foster collaboration, and create an inclusive and supportive team culture
• Contribute to strategic planning and influence the company's approach to AI investments and innovation

Benefits

• Spend up to $1,000 per year on costs related to continuing education or on travel to countries Remitly serves, allowing you to gain insights to our customer’s journeys
• All of our office spaces offer our employees a place to collaborate and celebrate. With locally sourced artwork and vibrant designs, they create an environment that all can enjoy
• Fill your cup up outside of work and take advantage of our generous paid time off policies, leave policies, and flex working hours to ensure you are able to meet the demands of life outside of work
• Tap into the learning routines, resources and affinity groups Remitly provides to help you further your own DEI journey
• Contribute to the communities we serve through volunteering, employee giving, or civic advocacy
• Remitly provides rich benefit plans intended to cover the needs of our diverse teammates