JOB TITLE:

Sales Development Representative

MAIN PURPOSE OF THE JOB:

In this role, you will take charge of your own pipeline, turning initial conversations into valuable business opportunities. Your day-to-day will involve reaching out to prospects, understanding their needs, and demonstrating how Impact Cleaning can help them achieve their goals. This is more than just making sales calls; it’s about creating a positive and engaging experience from the first interaction. You will be empowered to leverage your skills and creativity to showcase our unique value and drive growth. If you’re driven to excel and make a significant impact.

REPORTS TO:

Head of Growth

DIRECT REPORTS:

N/A

DUTIES AND RESPONSIBILITIES:

• Establish and nourish new relationships with prospects
• Maintain a clear and clean pipeline of weekly leads in the CRM
• Coordinate with Head of Growth on new ways to attract clients and to clear any blockers of the process
• Follow up extensively with leads over prolonged periods of time
• Understand, meet and exceed targets, key performance indicators (KPIs), and critical success factors
• Available evenings to hit call target, email nurture, attend events, and prospect if need be
• Attend one training/feedback session per week with SDR coach
• Prospect and research client’s website, LinkedIn page, and sales intelligence platforms to tailor outbound messaging
• Review companies and stakeholders assigned to find any missing info
• Assess engagement among prospects and companies
• Qualify prospects
• Set meetings for Executives and Operations Team to attend
• Handle Prospect Site Tours/Meetings when required
• Be available to spend days on the road prospecting and door knocking
• Be available to attend industry/company/prospect events after business hours, as needed

RESULTS EXPECTED:

• Call target per day is hit and tracked
• Target of qualified meetings booked per month is hit
• Stat sheet is updated by EOD and sent to SDR Manager
• All client interactions are properly documented in CRM
• All internal communication cycles are properly followed
• Efficient with email, social direct messages, and texting
• Good over the phone
• Desire to learn sales
• Excellent communication skills
• Takes personal growth seriously
• Highly persistent when faced with objections
• Well organized and able to maintain a pipeline that can be observed by SDR coach

QUALIFICATIONS:

• Proficient with social media platforms, CRM, and sales intelligence tools
• Exceptional over the phone (this is a requirement)
• Excellent communication skills
• Must be great at presenting
• Excellent at building rapport
• Open to learning new processes in sales
• Understands top tier sales motions and playbooks
• Are routine driven
• Open to growing rapidly
• Self-sufficient and able to properly manage one’s own time
• Well organized and able to maintain a pipeline that can be observed and understood by the Sales Lead and SDR Manager
• 6 months+ experience in an SDR/BDR role

WORKING CONDITIONS:

This is a Full-time role working in the field. Frequent travelling required.

PHYSICAL REQUIREMENTS

• Strength Guidelines

May need to lift equipment up to 50 pounds.

• Motion Parameters

May be required to sit and stand for extended periods of time and have full range of motion

• Vision and Hearing Requirements

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• Psychological Demands

May be required to solve problems and provide analysis to manager

Disclaimer:

Impact is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Please note, only qualified candidates selected for an interview will be contacted.

Impact is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

This job description has been written to provide an accurate reflection of the current job and to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities, and qualifications required of the employees assigned to the job. Management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.

Mon-Fri
40hours/week