If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. The City offers unique, diverse jobs and a variety of work locations. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As a Pro Shop Attendant, you will contribute to the effective day-to-day operation of the pro shop by helping customers with equipment rental transactions, maintenance, cleaning, and services to the public. Primary duties include:

• Provide exceptional customer service and assist with customer questions and concerns.
• Ensure cleanliness of the rental shop, surrounding area, and equipment.
• Perform rental equipment tuning, regular maintenance, and repairs.
• Ensure all rental equipment transactions are accurately processed in accordance with training.
• Sell items/transactions and handle cash; utilize the point-of-sale machine.
• Assist with inventory processes such as rotating and displaying product.
• Communicate in person and via radio with the team on a daily basis.

Qualifications

• Minimum 16 years of age.
• A completed High School diploma or equivalency (such as GED) is an asset.
• Experience working in retail or rental shops would be considered an asset.
• Success in this role requires strong cash handling abilities and basic math skills.
• Excellent communication with an emphasis on customer service, and a willingness to take initiative and solve problems is essential.
• Able to work independently or as part of a team and multi-task in a fast-paced environment with minimal supervision.
• Strong organizational and time management skills, strong attention to detail and excellent customer service orientation.
• Strong interpersonal skills combined with a high level of enthusiasm and a willingness to take initiative and solve problems.
• Reliability and dependability are also essential.

Pre-employment Requirements

• Current Intermediate First Aid certification (equivalent to Standard First Aid, Cardiopulmonary Resuscitation (CPR) level "C", and Automated External Defibrillator (AED) is required.
• A valid Security Clearance with Vulnerable Sector Search must be provided for those over 18 years of age and a valid Police Information Check must be provided for those under 18 years of age. Date of completion must be within the last 12 months.
• Successful applicants must provide proof of qualifications.
• Applicants may be contacted, interviewed, and hired throughout the duration of this competition.

Union: Non-Union / Code 81

Business Unit: Recreation and Social Programs

Position Type: Up to 7 On-Call

Location: 90 Avenue & 24 Street SW

Compensation: $17.83 - 25.17 per hour

Days of Work: This position works weekdays,

evening and weekend shifts as required.

Hours of work: This position works on-call

hours based on operational requirements.

Audience: Internal/External

Apply By: April 16, 2026

Job ID #: 313580