About the role
Reports To:
Senior Director of Manufacturing
Summary
The Quality Systems Coordinator is an administrative position within the department which collects and monitors information related to quality and process improvement functions. This position is responsible for the accurate and timely distribution of customer turnover packages, using customer documentation portals and ensuring internal documentation is controlled.
Responsibilities:
- Review project site QC records
- Take the lead in encouraging users to complete action items and sign-offs associated with non-conformances
- Work with leadership and users to ensure document and record control requirements are met.
- Ensure maintenance of document control administration and user training
- Assist with the creation and updating of quality system documents, as required.
- Create and maintains various quality documentation (ITP’s etc.)
- Assist other departments with their documentation as required
- Assist with internal quality auditing program.
- Collect and ensures proper storage of quality documentation for projects
- Create turnover packages for key customers.
- Facilitate Root Cause/Corrective Action meetings
- Provide quotes for quality to proposal group for RFQs
- Create and maintains analytics dashboard for nonconformance reporting, as well as other miscellaneous quality metrics
- Perform site QA visits and other duties as assigned
Requirements:
- Post-secondary education, technical in nature or an acceptable combination of education, training and experience that’s deemed relevant
- 2+ years working with quality programs
- Working knowledge of ISO 9001:2015, CSA A660, CWB 47.1 is an asset
- Quality Auditor training is an asset
- Experience with Continuous Improvement programs is an asset (NCR, root cause, CAR, risk assessment)
- Experience influencing cross-functional teams
- Excellent written and verbal communication skills
- Outward drive, enthusiasm and tenacity
- Proven ability to prioritize, multi-task and perform under time sensitive deadlines
- Must be willing to be cross trained and backup our proposals team as required.
About Norseman Structures
Norseman Structures is a respected, market leader of ShelterSolutions in the pre-engineered building industry - trusted for innovation and integrity in the design, fabrication, and construction of ShelterSolutions that protect the assets integral to our customer's wellbeing and future success.
Norseman's relationship building process considers customer's needs at the centre of our ShelterSolution. We begin by working collaboratively with our customers to develop a deep understanding of their business operations. This focus on what's inside the building allows Norseman Structures to utilize our experience to manage the comprehensive process from design to delivery of a ShelterSolution through our corporate and dealer network teams that meets industry standards and our customer's unique requirements.
A ShelterSolution is more than just a building. It is an intelligently executed project that is driven by our customer's unique need and provides them with peace of mind. Thoughtful design and engineering, superior craftsmanship, detailed project management, careful documentation, and uncompromising safety standards are what makes Norseman Structures a solution you can count on.
We believe that by utilizing the collaborative ingenuity of Norseman employees we can solve problems and provide needed solutions in a timely manner. We are confident and secure in the knowledge that the Norseman team can harness our collective expertise, passion and commitment to be Fiercely Reliable from the inside out in delivering our customers a customized ShelterSolution.
Norseman Structures has been in the protection and shelter business for nearly 100 years, starting with the fabrication of outfitter and exploration tents in the 1920s. Today we deliver a wide variety of ShelterSolutions to customers in virtually every industry, in a variety of climates, anywhere in the world.
About the role
Reports To:
Senior Director of Manufacturing
Summary
The Quality Systems Coordinator is an administrative position within the department which collects and monitors information related to quality and process improvement functions. This position is responsible for the accurate and timely distribution of customer turnover packages, using customer documentation portals and ensuring internal documentation is controlled.
Responsibilities:
- Review project site QC records
- Take the lead in encouraging users to complete action items and sign-offs associated with non-conformances
- Work with leadership and users to ensure document and record control requirements are met.
- Ensure maintenance of document control administration and user training
- Assist with the creation and updating of quality system documents, as required.
- Create and maintains various quality documentation (ITP’s etc.)
- Assist other departments with their documentation as required
- Assist with internal quality auditing program.
- Collect and ensures proper storage of quality documentation for projects
- Create turnover packages for key customers.
- Facilitate Root Cause/Corrective Action meetings
- Provide quotes for quality to proposal group for RFQs
- Create and maintains analytics dashboard for nonconformance reporting, as well as other miscellaneous quality metrics
- Perform site QA visits and other duties as assigned
Requirements:
- Post-secondary education, technical in nature or an acceptable combination of education, training and experience that’s deemed relevant
- 2+ years working with quality programs
- Working knowledge of ISO 9001:2015, CSA A660, CWB 47.1 is an asset
- Quality Auditor training is an asset
- Experience with Continuous Improvement programs is an asset (NCR, root cause, CAR, risk assessment)
- Experience influencing cross-functional teams
- Excellent written and verbal communication skills
- Outward drive, enthusiasm and tenacity
- Proven ability to prioritize, multi-task and perform under time sensitive deadlines
- Must be willing to be cross trained and backup our proposals team as required.
About Norseman Structures
Norseman Structures is a respected, market leader of ShelterSolutions in the pre-engineered building industry - trusted for innovation and integrity in the design, fabrication, and construction of ShelterSolutions that protect the assets integral to our customer's wellbeing and future success.
Norseman's relationship building process considers customer's needs at the centre of our ShelterSolution. We begin by working collaboratively with our customers to develop a deep understanding of their business operations. This focus on what's inside the building allows Norseman Structures to utilize our experience to manage the comprehensive process from design to delivery of a ShelterSolution through our corporate and dealer network teams that meets industry standards and our customer's unique requirements.
A ShelterSolution is more than just a building. It is an intelligently executed project that is driven by our customer's unique need and provides them with peace of mind. Thoughtful design and engineering, superior craftsmanship, detailed project management, careful documentation, and uncompromising safety standards are what makes Norseman Structures a solution you can count on.
We believe that by utilizing the collaborative ingenuity of Norseman employees we can solve problems and provide needed solutions in a timely manner. We are confident and secure in the knowledge that the Norseman team can harness our collective expertise, passion and commitment to be Fiercely Reliable from the inside out in delivering our customers a customized ShelterSolution.
Norseman Structures has been in the protection and shelter business for nearly 100 years, starting with the fabrication of outfitter and exploration tents in the 1920s. Today we deliver a wide variety of ShelterSolutions to customers in virtually every industry, in a variety of climates, anywhere in the world.