The CanCap Group (“CanCap”) is a privately-owned Canadian national financial services company with multiple verticals across automotive, consumer, and merchant lending portfolios. We manage the entire lifecycle of the finance receivable from credit adjudication through contract administration, customer service, default management and post charge-off recoveries.

We are a company of innovators. We learn from each other, respect each other, and create together. When it comes to our customers, partners, and each other, we are always motivated by doing the “right thing”. We seek to find the best people and the right methods that allow us to meet this goal and look to the future for growth.

We are currently looking for an experienced individual with exceptional multi-tasking and interpersonal skills to join our team on a temporary basis for the duration of the project.

What your day and week could look like

The Verification Specialist is accountable for providing professional and timely support by verifying and processing documentation received from internal partners; ensuring documentation is AML Compliant. Verification Specialist will be responsible for ensuring that SLAs are consistently met or exceeded by adhering to established procedures and guidelines, and escalating issues for resolution.

Key Responsibilities

• Verify account opening documents and signing authorities received from internal stakeholders as required to ensure accuracy of documentation meets AML Requirements
• Review all documents to ensure compliance with policies, procedures and government/legal requirements; ensure accounts are correctly set up on the system
• Conduct investigation and detailed analysis on item errors according to established guidelines to determine the nature of the issue and resolve the error.
• Communicate with internal stakeholders regarding discrepancies or missing documentation to follow-up as required.
• Keep informed on all changes to documented procedures, rules and regulations to ensure accurate processing of documents.
• Prioritize daily work requests and identify/escalate issue that require further analysis or investigation.

What you bring to the role:

• 2+ years of experience in a role demanding accuracy and precision

• Experience working in a financial institution preferred

• Excellent verbal and written communication skills with the ability to communicate in a clear, concise and professional manner

• Strong problem solving techniques, with the ability to take ownership, ask relevant questions and define the root cause of the inquiry/concern of internal stakeholders in order to generate solutions. Be accountable for actions and decisions and be confident in the ability to support decisions

• Strong aptitude to thrive in a dynamic, changing business environment

• Proven organizational skills an ability to pick out inconsistencies

To be considered for employment you will need to successfully pass a criminal background check and validate your work experience.

Next Steps

Adding to our team is one of the important steps that happens in our business. We’ve taken time to be purposeful and thoughtful with this job posting. Please take time to do the same with your application. Help us understand how you see your work experience as relatable to this job posting. Help us understand how you would be a great addition to our team.

Diversity and Inclusion

The CanCap Group and our subsidiaries are an equal opportunity employers and value diversity. We are committed to building and evolving a team reflecting a variety of backgrounds, perspectives, and skills.

Candidates who possess the experience, skills, and qualifications outlined above will be contacted for next steps in the hiring process.