Assistant Manager Recreation and Leisure Facilities
Top Benefits
About the role
- Back to search results
Apply By: Wednesday, January 21, 2026 11:59 pm EST
Assistant Manager Recreation and Leisure Facilities
Job ID:
239806
Posting status:
Open
Organization:
St. Lawrence Parks Commission
Division:
Parks and Recreation
City:
Morrisburg
Position(s) language:
English
Job term:
1 Temporary assignment/contract for 12 months with possibility of extension (January 2026, to December 2026)
Job code:
I0704B - Administrative Services84
Salary:
$73,531.00 - $102,803.00 Per year
Our Mission Statement: The purpose of The St. Lawrence Parks Commission is to generate lasting visitor growth, drive economic prosperity, and build community partnerships in Eastern Ontario. It is a revenue-generating tourism business offering customer-focused entertaining and educational experiences that maximize its natural, leisure, and heritage assets.
About the job
You will:
- Embody the SLPC's equity, diversity and inclusion principles while interacting with staff and guests.
- Under the direction of the Manager, Recreation and Leisure Attractions, oversee the management of the day-to-day operations at Crysler Park Marina, Upper Canada Golf Course, and other contracted attractions.
- Define expected operational outcomes, measure progress, and maintain appropriate customer service levels.
- Contribute to program development and delivery by monitoring and analyzing the attractions' performance and implementing operational improvements to ensure effective and efficient high-quality service and consistency.
- Provide expertise in the resolution of customer service issues and complaints.
- Provide issues management related to all functions of the attractions, including liaison with other SLPC staff and experts to resolve program and operational issues.
- Contribute to decision making related to strategic planning, business directions, contingency planning, and operational policy development for program improvement and in critical issues management.
- Lead the implementation and service delivery of new programs or projects to be delivered by the attractions by developing and implementing new or reengineered processes and procedures, consulting with other departments that may be affected by these changes and providing updates to ensure all staff and guests are aware of new or revised requirements and procedures.
- Manage communication to stakeholders/guests to educate, build awareness and promote compliance with programs, policies and procedures.
- Embody the SLPC's equity, diversity and inclusion principles while interacting with staff and guests.
What you bring to the team
Mandatory requirements
- Valid Ontario Class G driver's licence to drive a fleet vehicle to attractions/facilities.
KNOWLEDGE AND EXPERIENCE
- Advanced knowledge in recreation and sport to develop and implement new programs and lead recreation-based business initiatives for the marina and golf course.
- The ability to learn operational objectives, policies, and service delivery models to identify, recommend, implement, and monitor program resource requirements and to ensure adherence with goals and objectives.
- Knowledge of business management, project management and change management principles and methodologies to meet operational program deliverables.
- Knowledge of customer service delivery principles and customer relationship management best practices, methods, and techniques.
- Knowledge of human resources policies, collective agreements in relation to recruitment, training and development, and employee relations to complete performance reviews, mentor employees, monitor performance, address employee concerns and performance issues and promote an inclusive and engaged employee team.
LEADERSHIP AND PLANNING
- Strong leadership and planning skills to support a values-based and inclusive team through technical, administrative, and operational direction to staff.
- The ability to assign and coordinate work, evaluate performance, identify staff training needs, and address employee relations matters.
- The ability to coordinate projects and contribute to planning activities related to strategic planning, business directions, new business initiatives, contingency planning, and operational policy development.
ADMINISTRATIVE, FINANCIAL, AND ANALYTICAL
- Administrative and financial management skills to reconcile and report on allocated fiscal, material resources and annual budgets.
- Sound analytical and research skills to investigate, monitor and assess unit performance, efficiency and effectiveness to ensure adherence to standards for consistent service and organizational excellence, and identify changing and emerging needs and recommend and implement operational improvements.
COMMUNICATION SKILLS:
- Advanced oral and written communication skills to communicate administrative systems and standards, tools and operational procedures and processes to ensure consistency in service delivery, provide effective resolutions of customer service issues, and prepare reports and correspondence.
WHY WORK FOR THE ST. LAWRENCE PARKS COMMISSION?
- Belong to one of the largest employers in Ontario, the Ontario Public Service, and open the door to a diverse range of career opportunities throughout the province
- Supportive team environment
- Staff discounts
- Employee and Family Assistance Program (EFAP)
- Option to join an excellent pension plan
- Option to purchase benefits
- Percentage paid in lieu of vacation and statutory holidays
- Percentage paid in lieu of benefits
HOW TO APPLY
-
Please apply online,https://www.parks.on.ca/about/careers
-
Your cover letter and resume combined should not exceed five (5) pages.
-
Customize your cover letter and resume to the qualifications listed above. Using concrete examples, you must show how you demonstrated the requirements for this job.
-
OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
-
Every external candidate must identify their prior employment in the Ontario Public Service including positions, dates of employment and any re-employment restrictions.
REMEMBER: THE DEADLINE TO APPLY IS 11:59 PM ON WEDNESDAY, JANUARY 21, 2026.
WE THANK ALL CANDIDATES FOR APPLYING, BUT ONLY THOSE SELECTED FOR FURTHER SCREENING OR AN INTERVIEW WILL BE CONTACTED.
Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.
The St. Lawrence Parks Commission is committed to employment equity. We welcome applications from people with disabilities, Indigenous, Black and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions. The St. Lawrence Parks Commission is also committed to an inclusive, barrier-free selection process. We will make appropriate accommodations throughout the recruitment and selection process for applicants with disabilities. To obtain a copy of this posting in an alternative format or to request any accommodation please contact us directly through Human Resources at 1-800-437-2233, ext. 1401. Information received relating to accommodation requests will be addressed confidentially.
Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.
Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
- diversity, equity and inclusion initiatives
- accessibility
- Anti-Racism Policy
Additional information:
Apply by:
Wednesday, January 21, 2026 11:59 pm EST
Position details:
- 1 English Temporary, duration up to 12 months, 13745 County Rd 2, Morrisburg, East Region
Compensation group:
Management Compensation Plan
Work hours:
Schedule 6
Category:
Management and General
Posted on:
Wednesday, January 7, 2026
How to apply:
-
You must submit your application using only one of the methods identified below.
-
Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
-
Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
-
Be sure to quote the Job ID number for this position.
-
OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
Send application to:
Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.
Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Information collection notice
We are collecting your personal information to assess how well you meet the qualifications for employment with the Ontario Public Service, and for related recruitment purposes. The collection of personal information is necessary to the proper administration of OPS Careers, which is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25.
Please do not include any more personal information than is needed for your application (for example, do not include your photograph or social insurance number).
If you have any questions about how your information is collected, used, shared or saved, please contact us.
Strengthening Ontario, together
About St. Lawrence Parks Commission
The St. Lawrence Parks Commission is an agency of the Ontario Ministry of Heritage, Sport, Tourism and Culture Industries and has become one of the largest tourism destinations in Eastern Ontario.
Over 1.7 million visitors annually are attracted to the Parks of the St. Lawrence, which extends from the Bay of Quinte on Lake Ontario in the west, along the St. Lawrence River to the Quebec border in the east. Operations include: two major historic attractions Fort Henry and Upper Canada Village, a series of 12 riverside parks and campgrounds, recreational facilities, the Long Sault Parkway, the 1000 Islands Parkway, the Waterfront Trail, Crysler Park Marina, Skywood Eco Adventure, championship Upper Canada Golf Course, Upper Canada Migratory Bird Sanctuary, and several restaurants and gift stores.
Assistant Manager Recreation and Leisure Facilities
Top Benefits
About the role
- Back to search results
Apply By: Wednesday, January 21, 2026 11:59 pm EST
Assistant Manager Recreation and Leisure Facilities
Job ID:
239806
Posting status:
Open
Organization:
St. Lawrence Parks Commission
Division:
Parks and Recreation
City:
Morrisburg
Position(s) language:
English
Job term:
1 Temporary assignment/contract for 12 months with possibility of extension (January 2026, to December 2026)
Job code:
I0704B - Administrative Services84
Salary:
$73,531.00 - $102,803.00 Per year
Our Mission Statement: The purpose of The St. Lawrence Parks Commission is to generate lasting visitor growth, drive economic prosperity, and build community partnerships in Eastern Ontario. It is a revenue-generating tourism business offering customer-focused entertaining and educational experiences that maximize its natural, leisure, and heritage assets.
About the job
You will:
- Embody the SLPC's equity, diversity and inclusion principles while interacting with staff and guests.
- Under the direction of the Manager, Recreation and Leisure Attractions, oversee the management of the day-to-day operations at Crysler Park Marina, Upper Canada Golf Course, and other contracted attractions.
- Define expected operational outcomes, measure progress, and maintain appropriate customer service levels.
- Contribute to program development and delivery by monitoring and analyzing the attractions' performance and implementing operational improvements to ensure effective and efficient high-quality service and consistency.
- Provide expertise in the resolution of customer service issues and complaints.
- Provide issues management related to all functions of the attractions, including liaison with other SLPC staff and experts to resolve program and operational issues.
- Contribute to decision making related to strategic planning, business directions, contingency planning, and operational policy development for program improvement and in critical issues management.
- Lead the implementation and service delivery of new programs or projects to be delivered by the attractions by developing and implementing new or reengineered processes and procedures, consulting with other departments that may be affected by these changes and providing updates to ensure all staff and guests are aware of new or revised requirements and procedures.
- Manage communication to stakeholders/guests to educate, build awareness and promote compliance with programs, policies and procedures.
- Embody the SLPC's equity, diversity and inclusion principles while interacting with staff and guests.
What you bring to the team
Mandatory requirements
- Valid Ontario Class G driver's licence to drive a fleet vehicle to attractions/facilities.
KNOWLEDGE AND EXPERIENCE
- Advanced knowledge in recreation and sport to develop and implement new programs and lead recreation-based business initiatives for the marina and golf course.
- The ability to learn operational objectives, policies, and service delivery models to identify, recommend, implement, and monitor program resource requirements and to ensure adherence with goals and objectives.
- Knowledge of business management, project management and change management principles and methodologies to meet operational program deliverables.
- Knowledge of customer service delivery principles and customer relationship management best practices, methods, and techniques.
- Knowledge of human resources policies, collective agreements in relation to recruitment, training and development, and employee relations to complete performance reviews, mentor employees, monitor performance, address employee concerns and performance issues and promote an inclusive and engaged employee team.
LEADERSHIP AND PLANNING
- Strong leadership and planning skills to support a values-based and inclusive team through technical, administrative, and operational direction to staff.
- The ability to assign and coordinate work, evaluate performance, identify staff training needs, and address employee relations matters.
- The ability to coordinate projects and contribute to planning activities related to strategic planning, business directions, new business initiatives, contingency planning, and operational policy development.
ADMINISTRATIVE, FINANCIAL, AND ANALYTICAL
- Administrative and financial management skills to reconcile and report on allocated fiscal, material resources and annual budgets.
- Sound analytical and research skills to investigate, monitor and assess unit performance, efficiency and effectiveness to ensure adherence to standards for consistent service and organizational excellence, and identify changing and emerging needs and recommend and implement operational improvements.
COMMUNICATION SKILLS:
- Advanced oral and written communication skills to communicate administrative systems and standards, tools and operational procedures and processes to ensure consistency in service delivery, provide effective resolutions of customer service issues, and prepare reports and correspondence.
WHY WORK FOR THE ST. LAWRENCE PARKS COMMISSION?
- Belong to one of the largest employers in Ontario, the Ontario Public Service, and open the door to a diverse range of career opportunities throughout the province
- Supportive team environment
- Staff discounts
- Employee and Family Assistance Program (EFAP)
- Option to join an excellent pension plan
- Option to purchase benefits
- Percentage paid in lieu of vacation and statutory holidays
- Percentage paid in lieu of benefits
HOW TO APPLY
-
Please apply online,https://www.parks.on.ca/about/careers
-
Your cover letter and resume combined should not exceed five (5) pages.
-
Customize your cover letter and resume to the qualifications listed above. Using concrete examples, you must show how you demonstrated the requirements for this job.
-
OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
-
Every external candidate must identify their prior employment in the Ontario Public Service including positions, dates of employment and any re-employment restrictions.
REMEMBER: THE DEADLINE TO APPLY IS 11:59 PM ON WEDNESDAY, JANUARY 21, 2026.
WE THANK ALL CANDIDATES FOR APPLYING, BUT ONLY THOSE SELECTED FOR FURTHER SCREENING OR AN INTERVIEW WILL BE CONTACTED.
Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.
The St. Lawrence Parks Commission is committed to employment equity. We welcome applications from people with disabilities, Indigenous, Black and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions. The St. Lawrence Parks Commission is also committed to an inclusive, barrier-free selection process. We will make appropriate accommodations throughout the recruitment and selection process for applicants with disabilities. To obtain a copy of this posting in an alternative format or to request any accommodation please contact us directly through Human Resources at 1-800-437-2233, ext. 1401. Information received relating to accommodation requests will be addressed confidentially.
Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.
Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
- diversity, equity and inclusion initiatives
- accessibility
- Anti-Racism Policy
Additional information:
Apply by:
Wednesday, January 21, 2026 11:59 pm EST
Position details:
- 1 English Temporary, duration up to 12 months, 13745 County Rd 2, Morrisburg, East Region
Compensation group:
Management Compensation Plan
Work hours:
Schedule 6
Category:
Management and General
Posted on:
Wednesday, January 7, 2026
How to apply:
-
You must submit your application using only one of the methods identified below.
-
Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
-
Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
-
Be sure to quote the Job ID number for this position.
-
OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
Send application to:
Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.
Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Information collection notice
We are collecting your personal information to assess how well you meet the qualifications for employment with the Ontario Public Service, and for related recruitment purposes. The collection of personal information is necessary to the proper administration of OPS Careers, which is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25.
Please do not include any more personal information than is needed for your application (for example, do not include your photograph or social insurance number).
If you have any questions about how your information is collected, used, shared or saved, please contact us.
Strengthening Ontario, together
About St. Lawrence Parks Commission
The St. Lawrence Parks Commission is an agency of the Ontario Ministry of Heritage, Sport, Tourism and Culture Industries and has become one of the largest tourism destinations in Eastern Ontario.
Over 1.7 million visitors annually are attracted to the Parks of the St. Lawrence, which extends from the Bay of Quinte on Lake Ontario in the west, along the St. Lawrence River to the Quebec border in the east. Operations include: two major historic attractions Fort Henry and Upper Canada Village, a series of 12 riverside parks and campgrounds, recreational facilities, the Long Sault Parkway, the 1000 Islands Parkway, the Waterfront Trail, Crysler Park Marina, Skywood Eco Adventure, championship Upper Canada Golf Course, Upper Canada Migratory Bird Sanctuary, and several restaurants and gift stores.