Senior Manager, Communications, Private Banking
Top Benefits
About the role
Job Description
What is the opportunity?
Working with the RBC Private Banking communications team, the Senior Manager, Communications, is responsible for the development and execution of communications that support and advance Private Banking’s strategic initiatives and drive business enablement and employee engagement.
**What will you do? **
- Provide timely communications expertise, proactive support, advice, and coaching to implement strategies and transformational initiatives across Private Banking.
- Coach, mentor, impact & influence key partners to optimize communication planning, practices, and tactics. Works in collaboration with partners in Private Banking, Personal Banking, Commercial Banking, Wealth Management and enterprise corporate communications to increase employee understanding of initiatives and cultivate an engaged workforce through storytelling and effective communications.
- Develop strategic direction, champion communication excellence and benchmark best practices.
- Develop and implement communication plans to support business partners and RBC enterprise with their messaging to Private Banking. Determine the relevant language for each audience and the appropriate communications channels available including team meetings, email, intranet, RBC Connect.
- Provide day-to-day tactical support in the development and execution of communications material including intranet articles, executive messages, social media posts and speeches, presentations, memos, blogs, videos and printed materials ensuring information is timely, relevant and accurate.
- Support the strategy and development of executive communications.
- Support the measurement of communication effectiveness by establishing and promoting performance measures, and gathering and preparing reports as required
- Research and maintain awareness of current communication best practices in the industry and at RBC to recommend innovative communication strategies
What do you need to succeed?
Must Have
- University degree and post grad certificate in corporate communications or a related field along with excellent oral and written communication skills
- 7 years of experience working in corporate communications
- Experience in managing internal communication and implementing internal communication programs.
- Excellent project management skills and ability to multi-task across many projects
- Highly collaborative and innovative team player
- Strong Impact and influence competencies and highly results-oriented
- Proficient in using Excel, Word, PowerPoint and experience in digital media and/or web design
- Highly effective time management skills with the ability to prioritize and plan effectively
**Nice to Have **
- French would be an asset
- Financial services experience
What’s in it for you?
We thrive on the challenge to be our best, we use progressive thinking to keep growing, and we work together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work and to take on progressively greater accountabilities
- Access to a variety of job opportunities across business and geographies
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Senior Manager, Communications, Private Banking
Top Benefits
About the role
Job Description
What is the opportunity?
Working with the RBC Private Banking communications team, the Senior Manager, Communications, is responsible for the development and execution of communications that support and advance Private Banking’s strategic initiatives and drive business enablement and employee engagement.
**What will you do? **
- Provide timely communications expertise, proactive support, advice, and coaching to implement strategies and transformational initiatives across Private Banking.
- Coach, mentor, impact & influence key partners to optimize communication planning, practices, and tactics. Works in collaboration with partners in Private Banking, Personal Banking, Commercial Banking, Wealth Management and enterprise corporate communications to increase employee understanding of initiatives and cultivate an engaged workforce through storytelling and effective communications.
- Develop strategic direction, champion communication excellence and benchmark best practices.
- Develop and implement communication plans to support business partners and RBC enterprise with their messaging to Private Banking. Determine the relevant language for each audience and the appropriate communications channels available including team meetings, email, intranet, RBC Connect.
- Provide day-to-day tactical support in the development and execution of communications material including intranet articles, executive messages, social media posts and speeches, presentations, memos, blogs, videos and printed materials ensuring information is timely, relevant and accurate.
- Support the strategy and development of executive communications.
- Support the measurement of communication effectiveness by establishing and promoting performance measures, and gathering and preparing reports as required
- Research and maintain awareness of current communication best practices in the industry and at RBC to recommend innovative communication strategies
What do you need to succeed?
Must Have
- University degree and post grad certificate in corporate communications or a related field along with excellent oral and written communication skills
- 7 years of experience working in corporate communications
- Experience in managing internal communication and implementing internal communication programs.
- Excellent project management skills and ability to multi-task across many projects
- Highly collaborative and innovative team player
- Strong Impact and influence competencies and highly results-oriented
- Proficient in using Excel, Word, PowerPoint and experience in digital media and/or web design
- Highly effective time management skills with the ability to prioritize and plan effectively
**Nice to Have **
- French would be an asset
- Financial services experience
What’s in it for you?
We thrive on the challenge to be our best, we use progressive thinking to keep growing, and we work together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work and to take on progressively greater accountabilities
- Access to a variety of job opportunities across business and geographies
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.