About the role
Mental Health Counsellor - Job Description
Job TitleMental Health CounsellorJob StatusPart time (10-15 hours/week)
Independent Contractor Reports to Mental Health LeadLocationNisa Homes Montreal
In Person
Nisa Foundation is a community-based charity that has promoted safety, security, and mental wellness for racialized women across Canada since 2014. The organization provides toll-free peer-to-peer counseling services, transitional homes for women & children fleeing abuse or homelessness, and facilitates educational workshops. Nisa Foundation's mission is to transform communities by engaging, equipping, and enriching the lives of women and children to reach their full potential.
Under the supervision of the Mental Health Lead, the Mental Health Counsellor is responsible for providing mentorship, emotional support, problem-solving, goal setting, crisis risk assessment, and referrals to other community support. Mental Health Counsellors promote empowerment and self-determination through non-judgmental listening and client-
centred
goal setting. The Mental Health Counsellor will use the peer counselling model to
assist
residents in
identifying
and achieving life goals as part of their experience at Nisa Homes.
What You’ll Do:
Client Support
And
Development
-
Conduct one on one peer to peer supportive counselling sessions with residents on a weekly basis to set and achieve goals, address challenges, and refer where necessary to external resources.
-
Develop and implement
a regular
mental health and wellness support groups on topics such as self-esteem building, empowerment, selfcare strategies, addressing depression, anxiety, and stress. for the women in the home.
-
Use basic counseling skills to create a safe connection with the client to work on supportive care, goals and referrals to community professionals and resources for ongoing MH needs.
-
Work with the resident
ant
their caseworker to support the housing process and integration into the community.
Training
- Provide training to staff and volunteers on trauma-informed practices, mental health resources and other training where needed.
- Responsible for assigning and overseeing counselling volunteers to residents.
- Attend training provided by NF and external training opportunities that are important to counselling skill development.
Case Management
- Participate in intake assessments when needed to assess eligibility, and flag for signs of referrals for increased MH care.
- Coordinate with caseworkers to ensure the best service and case management available to clients.
Reporting
-
Summarize/organize information for discussion in event that a unique case has arisen for current residents for decision making.
-
Provide weekly updates to House Manager for client progress.
-
Report to Mental health lead weekly for briefing sessions, concerns, directions, collective support, case management.
-
Maintain counselling notes, incident records and other documentation on CRM
data base
according to regulations.
Outreach
- Liaise with other services, agencies, and professionals.
- Maintain current knowledge of issues and resources related to abuse and violence to provide presentations and public awareness activities about services and issues of abuse.
- Facilitate community networking, attend meetings and workshops as needed.
Ad Hoc
- Participate in additional meetings and undertake related responsibilities as reasonably assigned, including special projects, cross-departmental initiatives, and other tasks necessary to support the effective operation of the organization.
What you’ll bring to the team:
- Communication Skills & Active Listening
- Positive Attitude
- Building Trust
- Emotional Intelligence
- Conflict Management Skills
- Crisis Intervention Skills
- Counselling Skills
- Assessment Skills
What we’re looking for:
-
Must speak and write English proficiently.
-
Clear Vulnerable sector check.
-
Language Proficiency in a second language would be an asset (Urdu, Arabic, Hindi, Somali, Punjabi, Dari, Pashto, French)
-
Relevant degree such as Social Work, Psychology, Counselling, or related field especially
with regard to
homelessness and vulnerable women and will have a minimum of 2-3
years experience
. Other combinations of education, experience and training may be considered.
-
Able to adhere to
highest
standards of ethical care and confidentiality policies.
-
Demonstrates a commitment to Professional Practice, adheres to professional code of ethics.
-
Demonstrate Wellness Practices: Can identify personal stressors and
knows
when to ask for help. Can
identify
and manage signs of burnout.
About Nisa Foundation
Nisa Foundation, a registered charity since 2019, was founded with the mission of providing culturally responsive support for women and girls facing life’s challenges. What began as Nisa Helpline in 2014, a confidential lifeline for women in crisis, has grown into a comprehensive organization with three key programs that empower women to rebuild their lives and strengthen their communities.
Nisa Helpline offers trusted, compassionate support, addressing the urgent needs of Muslim women with respect and understanding. Nisa Homes provides safe shelters for women and children, offering refuge and tools for self-development in times of crisis. Nisa Learning focuses on education and prevention, delivering workshops that foster healthier families and communities, while preventing domestic violence and promoting awareness.
We believe that when women succeed, communities thrive. Through our programs, we are committed to creating lasting impact by providing holistic support that uplifts individuals and transforms communities.
About the role
Mental Health Counsellor - Job Description
Job TitleMental Health CounsellorJob StatusPart time (10-15 hours/week)
Independent Contractor Reports to Mental Health LeadLocationNisa Homes Montreal
In Person
Nisa Foundation is a community-based charity that has promoted safety, security, and mental wellness for racialized women across Canada since 2014. The organization provides toll-free peer-to-peer counseling services, transitional homes for women & children fleeing abuse or homelessness, and facilitates educational workshops. Nisa Foundation's mission is to transform communities by engaging, equipping, and enriching the lives of women and children to reach their full potential.
Under the supervision of the Mental Health Lead, the Mental Health Counsellor is responsible for providing mentorship, emotional support, problem-solving, goal setting, crisis risk assessment, and referrals to other community support. Mental Health Counsellors promote empowerment and self-determination through non-judgmental listening and client-
centred
goal setting. The Mental Health Counsellor will use the peer counselling model to
assist
residents in
identifying
and achieving life goals as part of their experience at Nisa Homes.
What You’ll Do:
Client Support
And
Development
-
Conduct one on one peer to peer supportive counselling sessions with residents on a weekly basis to set and achieve goals, address challenges, and refer where necessary to external resources.
-
Develop and implement
a regular
mental health and wellness support groups on topics such as self-esteem building, empowerment, selfcare strategies, addressing depression, anxiety, and stress. for the women in the home.
-
Use basic counseling skills to create a safe connection with the client to work on supportive care, goals and referrals to community professionals and resources for ongoing MH needs.
-
Work with the resident
ant
their caseworker to support the housing process and integration into the community.
Training
- Provide training to staff and volunteers on trauma-informed practices, mental health resources and other training where needed.
- Responsible for assigning and overseeing counselling volunteers to residents.
- Attend training provided by NF and external training opportunities that are important to counselling skill development.
Case Management
- Participate in intake assessments when needed to assess eligibility, and flag for signs of referrals for increased MH care.
- Coordinate with caseworkers to ensure the best service and case management available to clients.
Reporting
-
Summarize/organize information for discussion in event that a unique case has arisen for current residents for decision making.
-
Provide weekly updates to House Manager for client progress.
-
Report to Mental health lead weekly for briefing sessions, concerns, directions, collective support, case management.
-
Maintain counselling notes, incident records and other documentation on CRM
data base
according to regulations.
Outreach
- Liaise with other services, agencies, and professionals.
- Maintain current knowledge of issues and resources related to abuse and violence to provide presentations and public awareness activities about services and issues of abuse.
- Facilitate community networking, attend meetings and workshops as needed.
Ad Hoc
- Participate in additional meetings and undertake related responsibilities as reasonably assigned, including special projects, cross-departmental initiatives, and other tasks necessary to support the effective operation of the organization.
What you’ll bring to the team:
- Communication Skills & Active Listening
- Positive Attitude
- Building Trust
- Emotional Intelligence
- Conflict Management Skills
- Crisis Intervention Skills
- Counselling Skills
- Assessment Skills
What we’re looking for:
-
Must speak and write English proficiently.
-
Clear Vulnerable sector check.
-
Language Proficiency in a second language would be an asset (Urdu, Arabic, Hindi, Somali, Punjabi, Dari, Pashto, French)
-
Relevant degree such as Social Work, Psychology, Counselling, or related field especially
with regard to
homelessness and vulnerable women and will have a minimum of 2-3
years experience
. Other combinations of education, experience and training may be considered.
-
Able to adhere to
highest
standards of ethical care and confidentiality policies.
-
Demonstrates a commitment to Professional Practice, adheres to professional code of ethics.
-
Demonstrate Wellness Practices: Can identify personal stressors and
knows
when to ask for help. Can
identify
and manage signs of burnout.
About Nisa Foundation
Nisa Foundation, a registered charity since 2019, was founded with the mission of providing culturally responsive support for women and girls facing life’s challenges. What began as Nisa Helpline in 2014, a confidential lifeline for women in crisis, has grown into a comprehensive organization with three key programs that empower women to rebuild their lives and strengthen their communities.
Nisa Helpline offers trusted, compassionate support, addressing the urgent needs of Muslim women with respect and understanding. Nisa Homes provides safe shelters for women and children, offering refuge and tools for self-development in times of crisis. Nisa Learning focuses on education and prevention, delivering workshops that foster healthier families and communities, while preventing domestic violence and promoting awareness.
We believe that when women succeed, communities thrive. Through our programs, we are committed to creating lasting impact by providing holistic support that uplifts individuals and transforms communities.