Manager, FX & MM Investigations (18-Month Fixed Term Contract)
Top Benefits
About the role
PLEASE NOTE THAT THIS IS AN 18-MONTH FIXED TERM CONTRACT POSITION
What is the opportunity?
The Manager, FX & MM Investigations will be responsible for strategic leadership, comprehensive team management, and risk oversight in the capacity of a Manager. This incumbent serves as the escalation point and strategic resource to the Foreign Exchange (FX) and Money Markets (MM) Investigations function, ensuring optimal resolution of complex investigations, proactive loss prevention, enterprise risk mitigation, and continuous process optimization. Provides strategic guidance, leadership development, and operational excellence to multiple teams and stakeholders.
What will you do?
- Apply solid knowledge and good judgement in investigation and resolution of fails and compensations in Nostro accounts related to FX and Money Market transactions
- Manage and monitor daily case distribution, verifications, case closing queues as required.
- As subject matter expert of the FX and MM investigations team, manage complex cases and provide assistance and guidance to team members under prescribed guidelines, ensuring department goals are met by the team.
- Effectively communicate with internal and external stakeholders in the handling and resolution of inquiries and discrepancies and deliver high quality, timely services.
- Identify, mitigate and escalate queries that represent a potential loss to the bank. Ensure that senior leadership is kept informed of potential risks/losses.
- Identify process improvements, streamlining opportunities and reporting to management timely.
- Support policy and procedure documents creation, maintenance and updating.
- Responsible for reports generation and distribution on daily/weekly/monthly/quarterly basis.
- Demonstrates flexibility to lead project work outside of the general investigation process as required.
What you need to succeed?
- 2-5 years of proven experiences and abilities in leading and coaching a team preferred
- University degree/colleague diploma or equivalent, or combined with experience (Business, Finance, Accounting fields preferred)
- Highly developed and effective communication, leadership, relationship building, organizational skills.
- Sound decision making, problem solving, analytical skills through the process of investigations.
- Strong ability to exercise a high degree of judgement and negotiation.
- In-depth understanding of Capital Markets treasury operations, trade activities, settlement process, international payment, SWIFT formats and requirements, industry standards and best practices.
- In-depth knowledge of RBC applications such as Intellimatch, BESS, RIMMS, Peoplesoft, etc.
- Solid understanding risk and quality control and mitigation measures, audit/SOX requirements applicable.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Flexible work/life balance options
Job Skills
Adaptability, Capital Markets, Communication, Continuous Process, Customer Service, Customer Service Management, Decision Making, International Payments, Interpersonal Relationship Management, Investment Performance Measurement, Leadership, Leadership Training and Development, Money Markets, Operational Delivery, Problem Solving, Process Improvements, Process Optimization, Professional Presentation, Risk Management, Team Management, Time Management, Treasury Management
Additional Job Details
Address:
90 WESTERN PKY:BEDFORD
City:
Bedford
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
CAPITAL MARKETS
Job Type:
Contract (Fixed Term)
Pay Type:
Salaried
Posted Date:
2025-11-13
Application Deadline:
2025-12-01
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Manager, FX & MM Investigations (18-Month Fixed Term Contract)
Top Benefits
About the role
PLEASE NOTE THAT THIS IS AN 18-MONTH FIXED TERM CONTRACT POSITION
What is the opportunity?
The Manager, FX & MM Investigations will be responsible for strategic leadership, comprehensive team management, and risk oversight in the capacity of a Manager. This incumbent serves as the escalation point and strategic resource to the Foreign Exchange (FX) and Money Markets (MM) Investigations function, ensuring optimal resolution of complex investigations, proactive loss prevention, enterprise risk mitigation, and continuous process optimization. Provides strategic guidance, leadership development, and operational excellence to multiple teams and stakeholders.
What will you do?
- Apply solid knowledge and good judgement in investigation and resolution of fails and compensations in Nostro accounts related to FX and Money Market transactions
- Manage and monitor daily case distribution, verifications, case closing queues as required.
- As subject matter expert of the FX and MM investigations team, manage complex cases and provide assistance and guidance to team members under prescribed guidelines, ensuring department goals are met by the team.
- Effectively communicate with internal and external stakeholders in the handling and resolution of inquiries and discrepancies and deliver high quality, timely services.
- Identify, mitigate and escalate queries that represent a potential loss to the bank. Ensure that senior leadership is kept informed of potential risks/losses.
- Identify process improvements, streamlining opportunities and reporting to management timely.
- Support policy and procedure documents creation, maintenance and updating.
- Responsible for reports generation and distribution on daily/weekly/monthly/quarterly basis.
- Demonstrates flexibility to lead project work outside of the general investigation process as required.
What you need to succeed?
- 2-5 years of proven experiences and abilities in leading and coaching a team preferred
- University degree/colleague diploma or equivalent, or combined with experience (Business, Finance, Accounting fields preferred)
- Highly developed and effective communication, leadership, relationship building, organizational skills.
- Sound decision making, problem solving, analytical skills through the process of investigations.
- Strong ability to exercise a high degree of judgement and negotiation.
- In-depth understanding of Capital Markets treasury operations, trade activities, settlement process, international payment, SWIFT formats and requirements, industry standards and best practices.
- In-depth knowledge of RBC applications such as Intellimatch, BESS, RIMMS, Peoplesoft, etc.
- Solid understanding risk and quality control and mitigation measures, audit/SOX requirements applicable.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Flexible work/life balance options
Job Skills
Adaptability, Capital Markets, Communication, Continuous Process, Customer Service, Customer Service Management, Decision Making, International Payments, Interpersonal Relationship Management, Investment Performance Measurement, Leadership, Leadership Training and Development, Money Markets, Operational Delivery, Problem Solving, Process Improvements, Process Optimization, Professional Presentation, Risk Management, Team Management, Time Management, Treasury Management
Additional Job Details
Address:
90 WESTERN PKY:BEDFORD
City:
Bedford
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
CAPITAL MARKETS
Job Type:
Contract (Fixed Term)
Pay Type:
Salaried
Posted Date:
2025-11-13
Application Deadline:
2025-12-01
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.