About Musqueam

We are traditional hən̓q̓əmin̓əm̓ speaking people. Today, we are a strong, growing community of over 1,300 members. We live on a small portion of our traditional territory, known as the Musqueam Indian Reserve, located south of Marine Drive near the mouth of the Fraser River. The name Musqueam relates back to the River Plant, the name of the plant is məθkʷəy̓. There is a story that has been passed on from generation to generation that explains how we became known as the xʷməθkʷəy̓əm (Musqueam) - People of the River Plant. We have always moved throughout our territory using the resources it provides for fishing, hunting, trapping and gathering. We remain distinct and our cultural practices are strong, despite the devastating impacts of residential schools, colonial laws banning our ceremonies, and other attempts to assimilate our people. Our lands and waters continue to support our cultural and economic practices while serving as a source of knowledge and memory, encoded with our teachings and laws. To learn more about Musqueam, please visit www.musqueam.bc.ca

Position Summary:
Reporting to CAO (in lieu of Senior Director of Community Services), The Manager of Facilities is responsible for the effective oversight and operations of three large venues on Musqueam Reserve. With an average of 300 bookings per year, this role ensures that facilities are safe, well-maintained, and optimally managed to meet community and organizational needs. The Manager of Facilities oversees departmental budgeting, staffing, scheduling, and day-to-day operations, while ensuring service excellence and cultural appropriateness in the use of Musqueam facilities.

Roles & Responsibilities

Facility Operations

• Oversee the daily operations of three large venues, including scheduling, event setup, and maintenance.
• Ensure all facilities meet safety, regulatory, and community standards.
• Develop and implement policies, procedures, and standards for facility usage.
• Coordinate repairs, upgrades, and preventative maintenance plans.
• Manage vendor and contractor relationships for specialized services.
• Develop and implement short- and long-term plans for facility operations and improvements.
• Support broader organizational goals by ensuring facilities align with community needs and cultural priorities.
• Assist in set up and take down as required.

Financial Management

• Develop and manage the departmental budget, including monitoring expenditures and revenues from bookings.
• Prepare financial forecasts, reports, and recommendations for leadership.
• Ensure cost-effective use of resources while maintaining high-quality operations.
• Oversee the development, issuance, and collection of invoices for both external and internal bookings.
• Ensure timely processing of payments and accurate financial tracking related to facility usage.

Staffing & Leadership

• Provide leadership, direction, and supervision to facility operations staff.
• Train and evaluate employees to ensure strong performance and service delivery.
• Assist in hiring process as needed.
• Foster a positive and collaborative work environment aligned with Musqueam values.

Community & Client Services

• Oversee the facility booking system and ensure efficient scheduling of approximately 300 annual bookings.
• Oversee Field Turf Bookings
• Oversee Cultural Tour Bookings
• Work with internal departments, community members, and external clients to ensure venues are accessible and effectively utilized.
• Act as a primary point of contact for event organizers, ensuring high-quality customer service.
• Ensure transparent communication and proper documentation for booking agreements, invoicing, and payments.
• Coordinate and assist in set up and take down of events

Other duties as assigned

Knowledge, Skills, and Abilities

• Post secondary education in business administration or a related field.
• Minimum 7 years of experience in facilities management, operations, or a related field.
• Possess an understanding of Musqueam community, culture, and resources.
• Supervisory experience with proven ability to lead and develop staff.
• Experience management high-volume facility bookings, invoicing, and coordinating complex schedules.
• Certificates considered an asset: Food Safe; Serving It Right; First Aid an WHMIS
• Ability to lift 25lbs on a regular basis.
• Must be culturally sensitive, and able to work a variety of events such as weddings, funerals, and prayers.
• Criminal Records Check

Working Conditions

• Primarily office-based with regular time spent in facility environments.
• May require occasional evening and weekend availability to support events.
• On-call availability for emergencies or urgent facility needs.

Why work for Musqueam?

Our success as a leader as a First Nations Government is built on the traditional teachings of our people, initiative and dedication of the Musqueam Indian Band. Providing a highly engaged traditional government that is member focused.

• Competitive salary
• Training and career development
• Business casual environment
• Community fitness and gym access
• Comprehensive group benefits plan and pension plan
• Centrally located with free parking; free onsite gym and class access; close to nature trails at UBC and along the Fraser River, shops, restaurants and services.