About the role
This is a Seasonal position for 2-5 months.
The Retail Store Sales Associate will provide a complete shopping experience for customers, involving product knowledge and environmental involvement.
Duties And Responsibilities Customer Experience: Greet all customers promptly and courteously as they enter the store. Direct customers throughout the store or to the specific area the customer requests. Find out the specific needs of each person that enters the store. Give accurate and current information about the product for all inquiries; if the correct information is not at hand, do everything possible to provide an answer before the customer leaves the store. Understand and effectively communicate the return policy. Maintain a positive and cheerful attitude and cooperate with teamwork. Apply the above standards to all phone inquiries.
Merchandising And Maintenance Check stock daily to ensure that all products are adequately stocked and available for customers.
All merchandise must be neat sized should from smallest to largest as outlined in the Visual Standards Binder.
Featured merchandise should be prominently displayed in each section.
Maintain store image by adhering to the dress code as outlined in the Policy & Procedures Binder.
Maintain a clean and well-organized back-stock area.
Vacuum, sweep floors and empty all trash each day if required.
Clean employee break area each day.
Operations Report to work on time or notify in advance if absent or late.
Operate the cash register; it should be each employee's goal to use the register without error and to be consistently accurate in money handling.
Practice security measures that help prevent theft; understand the procedures for handling shoplifters.
Practice safety consciousness at all times.
Functional Competencies Proficient in Microsoft Office Applications
Excellent verbal and written communication skills
Ability to deal with problem situations in a professional manner
Problem solving abilities
Highly motivated, a team player and motivated self-starter
Experience working effectively in complex global organizations, satisfying the needs of diverse constituents, and often working under the pressure of competing and sometimes conflicting priorities
Effectively present information and respond to questions from managers, sales reps, customers, and co-workers.
Ability to multi-task in a fast paced environment
Education/Experience Education:
High School Diploma
Work Experience 0-2 years of experience
PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
- Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers.
- Manual dexterity required.
About UGG
WHAT WE DELIVER. Founded on FEEL, UGG is dedicated to long-lasting quality and enduring designs that transcend trends. An industry leader in premium materials, we became known by the feeling we deliver – lending comfort and support where and when you need it most, and empowering you to feel however you want to feel.
HOW WE BEHAVE. Bold, provocative, and real, UGG is a purpose-driven brand for those who refuse to be defined by convention: for those who do things their way, the only way. With style, individuality, and togetherness always in mind, we partner with multi-hyphenate creatives and activists from around the world, whose stories inspire us to celebrate freedom of expression and explore topics that matter. In telling their stories, we tell ours.
WHAT WE BELIEVE IN. UGG cares deeply about doing business the right way – developing innovative products while respecting our people and planet. That’s why we joined the United Nations Global Compact (UNGC) in 2016, the world’s largest corporate sustainability initiative with over 9,500 participating companies. Working with expert partners to drive positive change in the world, we promote diversity and inclusion for all, and are taking steps to understand and minimize the environmental impact of our operations. Dedicated to transparency, visit our new microsite for more.
About the role
This is a Seasonal position for 2-5 months.
The Retail Store Sales Associate will provide a complete shopping experience for customers, involving product knowledge and environmental involvement.
Duties And Responsibilities Customer Experience: Greet all customers promptly and courteously as they enter the store. Direct customers throughout the store or to the specific area the customer requests. Find out the specific needs of each person that enters the store. Give accurate and current information about the product for all inquiries; if the correct information is not at hand, do everything possible to provide an answer before the customer leaves the store. Understand and effectively communicate the return policy. Maintain a positive and cheerful attitude and cooperate with teamwork. Apply the above standards to all phone inquiries.
Merchandising And Maintenance Check stock daily to ensure that all products are adequately stocked and available for customers.
All merchandise must be neat sized should from smallest to largest as outlined in the Visual Standards Binder.
Featured merchandise should be prominently displayed in each section.
Maintain store image by adhering to the dress code as outlined in the Policy & Procedures Binder.
Maintain a clean and well-organized back-stock area.
Vacuum, sweep floors and empty all trash each day if required.
Clean employee break area each day.
Operations Report to work on time or notify in advance if absent or late.
Operate the cash register; it should be each employee's goal to use the register without error and to be consistently accurate in money handling.
Practice security measures that help prevent theft; understand the procedures for handling shoplifters.
Practice safety consciousness at all times.
Functional Competencies Proficient in Microsoft Office Applications
Excellent verbal and written communication skills
Ability to deal with problem situations in a professional manner
Problem solving abilities
Highly motivated, a team player and motivated self-starter
Experience working effectively in complex global organizations, satisfying the needs of diverse constituents, and often working under the pressure of competing and sometimes conflicting priorities
Effectively present information and respond to questions from managers, sales reps, customers, and co-workers.
Ability to multi-task in a fast paced environment
Education/Experience Education:
High School Diploma
Work Experience 0-2 years of experience
PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
- Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers.
- Manual dexterity required.
About UGG
WHAT WE DELIVER. Founded on FEEL, UGG is dedicated to long-lasting quality and enduring designs that transcend trends. An industry leader in premium materials, we became known by the feeling we deliver – lending comfort and support where and when you need it most, and empowering you to feel however you want to feel.
HOW WE BEHAVE. Bold, provocative, and real, UGG is a purpose-driven brand for those who refuse to be defined by convention: for those who do things their way, the only way. With style, individuality, and togetherness always in mind, we partner with multi-hyphenate creatives and activists from around the world, whose stories inspire us to celebrate freedom of expression and explore topics that matter. In telling their stories, we tell ours.
WHAT WE BELIEVE IN. UGG cares deeply about doing business the right way – developing innovative products while respecting our people and planet. That’s why we joined the United Nations Global Compact (UNGC) in 2016, the world’s largest corporate sustainability initiative with over 9,500 participating companies. Working with expert partners to drive positive change in the world, we promote diversity and inclusion for all, and are taking steps to understand and minimize the environmental impact of our operations. Dedicated to transparency, visit our new microsite for more.