Release and Change Management Analyst
About the role
Job Number: J0326-0109
Category: Information Technology
Employment Type: Contract
City: Toronto/Mississauga
Posting Date: March 11, 2026
Closing Date: March 25, 2026
Company Information CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience will provide you with opportunities to learn and grow professionally while supporting the communities in which you live and work.
We are a diverse and dynamic workplace where employees take an active role in delivering on strategic objectives while advancing their individual career goals. We encourage innovative thinking and give our employees the support and resources they need to turn great ideas into actions.
We’re always looking for talented people who can make a meaningful difference for our clients, our company and our communities. To learn more about why our employees love coming to work each day, visit www.cibcmellon.com/experience.
Position Overview Reporting to the Manager, IT Change and Release Management, the Release and Change Management Analyst is responsible for overseeing CIBC Mellon’s Change and Release Management framework, including related processes and procedures. This role supports the continuous delivery of project releases, guiding them from the planning phase through deployment and transition to operational support, across multiple service providers.
Responsibilities
- Responsible to provide support to domain-specific release management resources in various business areas and departments, as well as to service providers and vendors, by coordinating and providing release management consultation in a timely and efficient manner
- Communicating and managing expectations or project teams and stakeholders during the planning and implementation of new project releases
- Conducting release readiness reviews for project implementations
- Assessing, analyzing and approving all technology changes impacting CIBC Mellon, across multiple service providers
- Communicating changes and change impact to CIBC Mellon stakeholders as required
- Responsible to provide KPI metrics for measuring and reporting on Change & Release activity while identifying opportunities for improvement. KPI metrics includes:
- Tracking release changes, percentage of success of release changes, use of testing environments, and release calendars across all system applications, service providers and vendors
- Ability to define critical analytics to measure success, drive continuous improvement, and make key data driven decisions
- Formalizes and oversees a release plan that covers integration testing, user acceptance testing, documentation and associated operational procedures, such as system management instrumentation, support procedures, run book procedures, service catalog, configuration management database (CMDB) and rollback planning
Qualifications
- Bachelor’s degree in Computer Science or equivalent discipline
- 3–5 years of in-depth experience in release management of technology platforms
- Practical experience automating business processes using tools such as Python or Power BI
- Strong understanding of release and change management processes, as well as basic project management
- Knowledge of software development and maintenance practices
- Strong decision-making skills and proven ability to collaborate with cross-functional teams
- Self-motivated, detail-oriented, and able to work efficiently across departments
- Experience with asset servicing applications (e.g., fund accounting or custody) is an asset
- Excellent analytical and problem-solving skills, with a focus on identifying and improving automation opportunities
Specific Knowledge & Skills
- Bachelor’s degree in Computer Science or equivalent discipline
- 3–5 years of in-depth experience in release management of technology platforms
- Practical experience automating business processes using tools such as Python or Power BI
- Strong understanding of release and change management processes, as well as basic project management
- Knowledge of software development and maintenance practices
- Strong decision-making skills and proven ability to collaborate with cross-functional teams
- Self-motivated, detail-oriented, and able to work efficiently across departments
- Experience with asset servicing applications (e.g., fund accounting or custody) is an asset
- Excellent analytical and problem-solving skills, with a focus on identifying and improving automation opportunities
- Exceptional communication skills for engaging stakeholders and presenting solutions
Working Conditions Unique to Job
- Standard office hours, with some requirement for after hours or weekend work to support key projects
- Fast-paced work environment with multiple competing high priority tasks
CIBC Mellon's Values Get it Right Every Day: Deliver service excellence while always acting with the highest ethical standards
Put Clients at the Centre: Advocate for clients by listening, sharing knowledge, and bringing the right solutions forward
Be One Family: Challenge, empower and recognize your colleagues
Take Ownership: Speak up, speak out, and make things better
Job Specific Competencies
- The base salary range for this position is between $70,000 - $110,000 dependent on relevant experience.
- Please note, our recruitment process may include the use of AI-assisted tools.
- This role is for an existing opening.
CIBC Mellon is committed to taking all reasonable steps to accommodate the needs of all individuals. Should you require any accommodations during the recruitment and selection process, please speak with your Recruitment Consultant.
About CIBC Mellon
CIBC Mellon is dedicated to helping Canadian institutional investors and international institutional investors into Canada service their financial assets throughout the investment lifecycle. Founded in 1996, CIBC Mellon is 50-50 jointly owned by The Bank of New York Mellon Corporation (BNY) and Canadian Imperial Bank of Commerce (CIBC). CIBC Mellon delivers informed investment services for investment funds, pension plans, insurance companies, banks, foundations, endowments, corporations, and global financial institutions whose clients invest in Canada. As at June 30, 2024, CIBC Mellon had more than C$2.8 trillion in assets under custody and/or administration. CIBC Mellon is part of the BNY network, which as at June 30, 2024 had US$49.5 trillion in assets under custody and/or administration. CIBC Mellon is a licensed user of the CIBC trade-mark and certain BNY trade-marks, is the corporate brand of CIBC Mellon Global Securities Services Company and CIBC Mellon Trust Company, and may be used as a generic term to refer to either or both companies.
CIBC Mellon is a licensed user of the CIBC trademark and certain BNY trademarks, is the corporate brand of CIBC Mellon Global Securities Services Company Inc and CIBC Mellon Trust Company and may be used as a generic term to refer to either or both companies.
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Release and Change Management Analyst
About the role
Job Number: J0326-0109
Category: Information Technology
Employment Type: Contract
City: Toronto/Mississauga
Posting Date: March 11, 2026
Closing Date: March 25, 2026
Company Information CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience will provide you with opportunities to learn and grow professionally while supporting the communities in which you live and work.
We are a diverse and dynamic workplace where employees take an active role in delivering on strategic objectives while advancing their individual career goals. We encourage innovative thinking and give our employees the support and resources they need to turn great ideas into actions.
We’re always looking for talented people who can make a meaningful difference for our clients, our company and our communities. To learn more about why our employees love coming to work each day, visit www.cibcmellon.com/experience.
Position Overview Reporting to the Manager, IT Change and Release Management, the Release and Change Management Analyst is responsible for overseeing CIBC Mellon’s Change and Release Management framework, including related processes and procedures. This role supports the continuous delivery of project releases, guiding them from the planning phase through deployment and transition to operational support, across multiple service providers.
Responsibilities
- Responsible to provide support to domain-specific release management resources in various business areas and departments, as well as to service providers and vendors, by coordinating and providing release management consultation in a timely and efficient manner
- Communicating and managing expectations or project teams and stakeholders during the planning and implementation of new project releases
- Conducting release readiness reviews for project implementations
- Assessing, analyzing and approving all technology changes impacting CIBC Mellon, across multiple service providers
- Communicating changes and change impact to CIBC Mellon stakeholders as required
- Responsible to provide KPI metrics for measuring and reporting on Change & Release activity while identifying opportunities for improvement. KPI metrics includes:
- Tracking release changes, percentage of success of release changes, use of testing environments, and release calendars across all system applications, service providers and vendors
- Ability to define critical analytics to measure success, drive continuous improvement, and make key data driven decisions
- Formalizes and oversees a release plan that covers integration testing, user acceptance testing, documentation and associated operational procedures, such as system management instrumentation, support procedures, run book procedures, service catalog, configuration management database (CMDB) and rollback planning
Qualifications
- Bachelor’s degree in Computer Science or equivalent discipline
- 3–5 years of in-depth experience in release management of technology platforms
- Practical experience automating business processes using tools such as Python or Power BI
- Strong understanding of release and change management processes, as well as basic project management
- Knowledge of software development and maintenance practices
- Strong decision-making skills and proven ability to collaborate with cross-functional teams
- Self-motivated, detail-oriented, and able to work efficiently across departments
- Experience with asset servicing applications (e.g., fund accounting or custody) is an asset
- Excellent analytical and problem-solving skills, with a focus on identifying and improving automation opportunities
Specific Knowledge & Skills
- Bachelor’s degree in Computer Science or equivalent discipline
- 3–5 years of in-depth experience in release management of technology platforms
- Practical experience automating business processes using tools such as Python or Power BI
- Strong understanding of release and change management processes, as well as basic project management
- Knowledge of software development and maintenance practices
- Strong decision-making skills and proven ability to collaborate with cross-functional teams
- Self-motivated, detail-oriented, and able to work efficiently across departments
- Experience with asset servicing applications (e.g., fund accounting or custody) is an asset
- Excellent analytical and problem-solving skills, with a focus on identifying and improving automation opportunities
- Exceptional communication skills for engaging stakeholders and presenting solutions
Working Conditions Unique to Job
- Standard office hours, with some requirement for after hours or weekend work to support key projects
- Fast-paced work environment with multiple competing high priority tasks
CIBC Mellon's Values Get it Right Every Day: Deliver service excellence while always acting with the highest ethical standards
Put Clients at the Centre: Advocate for clients by listening, sharing knowledge, and bringing the right solutions forward
Be One Family: Challenge, empower and recognize your colleagues
Take Ownership: Speak up, speak out, and make things better
Job Specific Competencies
- The base salary range for this position is between $70,000 - $110,000 dependent on relevant experience.
- Please note, our recruitment process may include the use of AI-assisted tools.
- This role is for an existing opening.
CIBC Mellon is committed to taking all reasonable steps to accommodate the needs of all individuals. Should you require any accommodations during the recruitment and selection process, please speak with your Recruitment Consultant.
About CIBC Mellon
CIBC Mellon is dedicated to helping Canadian institutional investors and international institutional investors into Canada service their financial assets throughout the investment lifecycle. Founded in 1996, CIBC Mellon is 50-50 jointly owned by The Bank of New York Mellon Corporation (BNY) and Canadian Imperial Bank of Commerce (CIBC). CIBC Mellon delivers informed investment services for investment funds, pension plans, insurance companies, banks, foundations, endowments, corporations, and global financial institutions whose clients invest in Canada. As at June 30, 2024, CIBC Mellon had more than C$2.8 trillion in assets under custody and/or administration. CIBC Mellon is part of the BNY network, which as at June 30, 2024 had US$49.5 trillion in assets under custody and/or administration. CIBC Mellon is a licensed user of the CIBC trade-mark and certain BNY trade-marks, is the corporate brand of CIBC Mellon Global Securities Services Company and CIBC Mellon Trust Company, and may be used as a generic term to refer to either or both companies.
CIBC Mellon is a licensed user of the CIBC trademark and certain BNY trademarks, is the corporate brand of CIBC Mellon Global Securities Services Company Inc and CIBC Mellon Trust Company and may be used as a generic term to refer to either or both companies.