Quality Assurance Coordinator (for an apparel client)
Top Benefits
About the role
JOIN OUR TEAM
Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada’s largest privately owned supply chain solutions companies. Metro Supply Chain is a 2024 winner of the Canada’s Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.
SUMMARY
Reporting to the Quality Assurance (Product Care) Manager, the Quality Assurance Coordinator will be responsible for day-to-day quality checks on the production floor while maintaining a prominent level of Quality checks at the repairs workshop and consumables for an apparel client.
SHIFT
Morning or Afternoon
RESPONSIBILITIES
- Perform regular quality checks on the production floor to ensure production meets client's standards for accuracy, etc.
- Record and report on the outcomes of the quality audits to the Supervisor.
- Participate in writing and maintaining Client Specifications/SOPs following quality control guidelines.
- Work closely with all departments to ensure staff are working in compliance with client expectations.
- Provide recommendations for process improvement to reduce cost and improve quality.
- Assist with the preparation of external quality audits.
- Assist in creating and maintaining an environment that promotes positive communication within the facility as well as fostering teamwork within the operation.
- Maintain a clean and safe work environment.
- Training e-commerce distribution center's team from beginning to end, according to the client’s quality expectations and adjusting training processes based on needs.
- Creating, adapting and carrying out training programs and transmitting the correct philosophy of product care, quality, and image.
- Updating training manuals, always maintaining the client’s level of expectations.
- Responsible for creating and implementing a daily reporting system, gathering data across areas and shifts based on quality performance, error tracker, training tracker, customer claims, tidiness, and cleanliness.
- Responsible for all consumables on hand, coordinating needs, calculation and order placing.
- Contributing to building and maintaining a team that is responsible of product care and training within the distribution center.
- Responsible for total quality across all shifts, areas, and processes.
- Complete paperwork and documentation accurately and effectively.
EXPERIENCE
- 3PL experience would be an asset.
- E-Commerce experience is an asset.
- Flexible to work overtime when required.
- Experience in fashion retail is a plus
COMPETENCIES
- Customer Centricity
- Fostering Culture
- Collaboration
- Problem Solving & Decision Making
- Managing Through Change
- Developing Self & Others
- Planning & Results Orientation
- Communication
- Always Improving Mindset
- Business & Financial Savvy
EDUCATION
- College diploma in logistics management is preferred.
Why Join Us
- Work in an environment where safety is our first priority
- The opportunity to build a career with a growing company
- Medical, dental, and vision coverage for you and your family
- Life and disability insurance
- Wellness programs to support your family’s well-being
- A Retirement Savings Program with a company match
- Company team wear allowance
- Employee Appreciation Day
- Company sponsored social events
- Community volunteering
We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.
Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.
About Metro Supply Chain
Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fuelled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada’s largest privately owned supply chain solutions companies. Metro Supply Chain has been recognized as one of Canada’s Best Managed Companies for its strategic expertise, culture of innovation and commitment to its people and local communities.
Chaîne d'approvisionnement Metro est un partenaire stratégique en matière de solutions de chaîne d'approvisionnement pour certaines des organisations les plus réputées et à la croissance la plus rapide au monde. Depuis 50 ans, elle excelle dans l'élaboration de solutions intégrées et fondées sur des données, alimentées par des systèmes et des technologies de pointe, qui répondent à des besoins de distribution complexes et exigeants. Gérant désormais 19 millions de pieds carrés à partir de plus de 175 sites répartis en Amérique du Nord et au Royaume-Uni, avec une équipe de 9 000 personnes, elle est l'une des plus grandes entreprises privées de solutions de chaîne d'approvisionnement établies au Canada. Chaîne d’approvisionnement Metro a été reconnue comme l'une des sociétés les mieux gérées au Canada pour son expertise stratégique, sa culture axée sur l'innovation et son engagement envers son personnel et les communautés locales.
Quality Assurance Coordinator (for an apparel client)
Top Benefits
About the role
JOIN OUR TEAM
Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada’s largest privately owned supply chain solutions companies. Metro Supply Chain is a 2024 winner of the Canada’s Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.
SUMMARY
Reporting to the Quality Assurance (Product Care) Manager, the Quality Assurance Coordinator will be responsible for day-to-day quality checks on the production floor while maintaining a prominent level of Quality checks at the repairs workshop and consumables for an apparel client.
SHIFT
Morning or Afternoon
RESPONSIBILITIES
- Perform regular quality checks on the production floor to ensure production meets client's standards for accuracy, etc.
- Record and report on the outcomes of the quality audits to the Supervisor.
- Participate in writing and maintaining Client Specifications/SOPs following quality control guidelines.
- Work closely with all departments to ensure staff are working in compliance with client expectations.
- Provide recommendations for process improvement to reduce cost and improve quality.
- Assist with the preparation of external quality audits.
- Assist in creating and maintaining an environment that promotes positive communication within the facility as well as fostering teamwork within the operation.
- Maintain a clean and safe work environment.
- Training e-commerce distribution center's team from beginning to end, according to the client’s quality expectations and adjusting training processes based on needs.
- Creating, adapting and carrying out training programs and transmitting the correct philosophy of product care, quality, and image.
- Updating training manuals, always maintaining the client’s level of expectations.
- Responsible for creating and implementing a daily reporting system, gathering data across areas and shifts based on quality performance, error tracker, training tracker, customer claims, tidiness, and cleanliness.
- Responsible for all consumables on hand, coordinating needs, calculation and order placing.
- Contributing to building and maintaining a team that is responsible of product care and training within the distribution center.
- Responsible for total quality across all shifts, areas, and processes.
- Complete paperwork and documentation accurately and effectively.
EXPERIENCE
- 3PL experience would be an asset.
- E-Commerce experience is an asset.
- Flexible to work overtime when required.
- Experience in fashion retail is a plus
COMPETENCIES
- Customer Centricity
- Fostering Culture
- Collaboration
- Problem Solving & Decision Making
- Managing Through Change
- Developing Self & Others
- Planning & Results Orientation
- Communication
- Always Improving Mindset
- Business & Financial Savvy
EDUCATION
- College diploma in logistics management is preferred.
Why Join Us
- Work in an environment where safety is our first priority
- The opportunity to build a career with a growing company
- Medical, dental, and vision coverage for you and your family
- Life and disability insurance
- Wellness programs to support your family’s well-being
- A Retirement Savings Program with a company match
- Company team wear allowance
- Employee Appreciation Day
- Company sponsored social events
- Community volunteering
We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.
Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.
About Metro Supply Chain
Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fuelled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada’s largest privately owned supply chain solutions companies. Metro Supply Chain has been recognized as one of Canada’s Best Managed Companies for its strategic expertise, culture of innovation and commitment to its people and local communities.
Chaîne d'approvisionnement Metro est un partenaire stratégique en matière de solutions de chaîne d'approvisionnement pour certaines des organisations les plus réputées et à la croissance la plus rapide au monde. Depuis 50 ans, elle excelle dans l'élaboration de solutions intégrées et fondées sur des données, alimentées par des systèmes et des technologies de pointe, qui répondent à des besoins de distribution complexes et exigeants. Gérant désormais 19 millions de pieds carrés à partir de plus de 175 sites répartis en Amérique du Nord et au Royaume-Uni, avec une équipe de 9 000 personnes, elle est l'une des plus grandes entreprises privées de solutions de chaîne d'approvisionnement établies au Canada. Chaîne d’approvisionnement Metro a été reconnue comme l'une des sociétés les mieux gérées au Canada pour son expertise stratégique, sa culture axée sur l'innovation et son engagement envers son personnel et les communautés locales.