IT OPERATIONS MANAGER – OPEN COMPETITION
About the role
Job Purpose This role is critical to ensure the smooth and efficient operation of ECN IT infrastructure and systems. The ideal candidate will have a proven track record of being highly technical in nature, managing IT operations, driving process improvements, and leading teams in a highly collaborative environment.
Education, Experience And Requirements
- Minimum 2-year certificate in Computer Science, Information Technology, or a related field.
- Minimum of 5 – 7 years of experience in IT operations management in a service focused delivery model utilizing both in-house staff and vendor community.
- Proven experience leading and managing mid-sized IT teams of 5 – 10 individuals across Service Desk, Server and Network administration with overall experience in IT infrastructure, software development, data management, cybersecurity, cloud computing and working with project management for smooth operational transitions.
- Strong technical skills in areas such as networking, server administration, cloud computing, and cybersecurity.
- Experience with ITIL or other IT service management frameworks.
- Excellent communication, interpersonal, and problem-solving skills.
- Experience in multiple industries.
- Strong analytical and organizational skills.
Four or more of the following certifications are required for consideration.
- Information Technology Infrastructure Library (ITIL) or 5 years successfully managing information technology and software.
- Certified Information Systems Security Professional (CISSP)/ Certified Information Security Manager (CISM) or 3 years successfully managing cyber security for an organization of similar size.
- Cisco Certified Network Associate (CCNA)
- VMWare Certified Professional (VCP)
- CompTIA Certifications:
- CompTIA Security+
- CompTIA Network+
- Cloud Certifications (one or more of the following):
- AWS Certified Cloud Practitioner or Associate or Professional
- Google Foundational / Associate / Professional
- Microsoft Foundational / Associate / Professional
- CIPS ITCP will be considered as an equivalent for one certification.
Working Conditions
Required to work from Monday to Friday 8:30pm – 4:30pm at Enoch Cree Nation Administration Office, while adhering to the Enoch Cree Nation Human Resources Policy & Procedure Manual. Some travel and overtime may be required. May be required to work evenings and weekends.
Closing Date : December 5, 2025 Please submit cover letters & resumes to Human Resource Department
780.470.4505 Ext. 2222 780.470.0463 Show Email
Apply Now
About Enoch Cree Nation
Enoch Cree Nation (ECN) is a progressive and proud First Nation that is situated in Central Alberta, Canada, Treaty 6 Territory. Boarding the City of Edmonton’s west side, ECN is in a unique geographical location that has allowed us to become a leader in economic development among First Nations. Home to the River Cree Resort & Casino, one of the leading casinos in Western Canada, ECN is continuously looking to expand our economic opportunities.
IT OPERATIONS MANAGER – OPEN COMPETITION
About the role
Job Purpose This role is critical to ensure the smooth and efficient operation of ECN IT infrastructure and systems. The ideal candidate will have a proven track record of being highly technical in nature, managing IT operations, driving process improvements, and leading teams in a highly collaborative environment.
Education, Experience And Requirements
- Minimum 2-year certificate in Computer Science, Information Technology, or a related field.
- Minimum of 5 – 7 years of experience in IT operations management in a service focused delivery model utilizing both in-house staff and vendor community.
- Proven experience leading and managing mid-sized IT teams of 5 – 10 individuals across Service Desk, Server and Network administration with overall experience in IT infrastructure, software development, data management, cybersecurity, cloud computing and working with project management for smooth operational transitions.
- Strong technical skills in areas such as networking, server administration, cloud computing, and cybersecurity.
- Experience with ITIL or other IT service management frameworks.
- Excellent communication, interpersonal, and problem-solving skills.
- Experience in multiple industries.
- Strong analytical and organizational skills.
Four or more of the following certifications are required for consideration.
- Information Technology Infrastructure Library (ITIL) or 5 years successfully managing information technology and software.
- Certified Information Systems Security Professional (CISSP)/ Certified Information Security Manager (CISM) or 3 years successfully managing cyber security for an organization of similar size.
- Cisco Certified Network Associate (CCNA)
- VMWare Certified Professional (VCP)
- CompTIA Certifications:
- CompTIA Security+
- CompTIA Network+
- Cloud Certifications (one or more of the following):
- AWS Certified Cloud Practitioner or Associate or Professional
- Google Foundational / Associate / Professional
- Microsoft Foundational / Associate / Professional
- CIPS ITCP will be considered as an equivalent for one certification.
Working Conditions
Required to work from Monday to Friday 8:30pm – 4:30pm at Enoch Cree Nation Administration Office, while adhering to the Enoch Cree Nation Human Resources Policy & Procedure Manual. Some travel and overtime may be required. May be required to work evenings and weekends.
Closing Date : December 5, 2025 Please submit cover letters & resumes to Human Resource Department
780.470.4505 Ext. 2222 780.470.0463 Show Email
Apply Now
About Enoch Cree Nation
Enoch Cree Nation (ECN) is a progressive and proud First Nation that is situated in Central Alberta, Canada, Treaty 6 Territory. Boarding the City of Edmonton’s west side, ECN is in a unique geographical location that has allowed us to become a leader in economic development among First Nations. Home to the River Cree Resort & Casino, one of the leading casinos in Western Canada, ECN is continuously looking to expand our economic opportunities.