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Senior Software Engineer

Ada15 days ago
Remote
Canada
Senior Level

Top Benefits

Stock options
Unlimited vacation
Wellness account

About the role

Who you are

  • 7+ years of experience as an Infrastructure / Back-End / Full Stack Developer
  • Proficient with backend technologies (Python and AWS are assets)
  • Strong understanding of distributed cloud systems architecture and relevant technologies, for example; Terraform, Serverless Framework and AWS CloudFormation
  • Strong understanding of non-relational databases (e.g. DynamoDB), and message queues (e.g. AWS SQS)
  • Experience working with public APIs to build reliable third-party integrations
  • Experience working on observability, incident response and management, and root cause analysis
  • Experience leading and managing software development projects with autonomy
  • Experience collaborating with team members, providing code reviews and aligning on development patterns
  • Self-starter, problem solver and strong communicator with a bias toward simplicity in software design

What the job involves

  • As an Ada engineer, you’ll have the autonomy to make a huge impact and the opportunity to work alongside talented peers who challenge and inspire you
  • We move fast, take ownership, and always strive to improve, both as individuals and as a team
  • As a Senior Software Engineer on Ada’s integration team, your work will have a fundamental impact on Ada’s company growth
  • You will be integral in building a scalable, efficient, and robust ecosystem of integrations to expand our addressable market and provide powerful tools for our customers
  • Your goal will be to deliver new integrations and features to drive amazing experiences for customers
  • You will be building on top of Ada’s API and integration framework
  • Features you deliver will be adopted by the cutting edge of Ada’s client base, and will be used to open up new avenues for growth through our integration marketplace
  • Furthermore, as the main consumer of Ada’s API platform, your projects will be used to inform & drive Ada’s core architecture and strategy long term
  • Outcomes
  • Execute on our ambitious Ada integration roadmap through long-term technical exploration and planning
  • Be hands-on in building features, solving scaling and reliability challenges
  • Provide expertise to identify areas of opportunity / innovation and help level up our current development practices
  • Ensure the team is providing a scalable and maintainable platform for integrations
  • Help raise the bar for technical excellence, foster a collaborative community, and teach everyone something new

Benefits

  • Generous stock option plan
  • Unlimited vacation
  • Wellness account
  • Extended health coverage
  • Dental/optical/travel insurance
  • Life insurance
  • Employee and family assistance plan
  • Flexible work schedule
  • Digital first, fully remote with WFH budget
  • In-house social worker
  • Paid parental leave for Canadian and U.S. residents
  • Development opportunities

About Ada

Software Development
201-500

Ada is an AI customer service company making service extraordinary for everyone. A transformation partner and platform that helps enterprise companies deliver experiences people love by accelerating a businesses’ AI maturity and improving Agent performance. Since 2016, we've powered 5.5 billion interactions for brands like Square, YETI, and Monday.com, saving millions of hours.

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