Full Time (FT) Social Service Worker (SSW) - Arbour Heights
About the role
Job Description
Key Responsibilities:
- To receive and respond appropriately to inquiries pertaining to Extendicare Inc. which relate to placement, lifestyle, policies and procedures.
- To conduct tours of the home with applicants, prospective applicants and/or their advocates.
- Responsible for carrying out appropriate pre-admission procedures including:
- Screening of applications
- Correspondence with applicants to acknowledge receipt of application and to provide
information.
- Pre-admission visits and assessments
- Communication with placement agencies
- To coordinate new admissions and to accompany new Residents and their
families/advocates through the admission process.
- To promote and facilitate a Resident-oriented environment, acting as a Resident/family advocate, where indicated.
- To plan, organize and carry out social work programs/services to meet the ongoing psychological needs of the Residents and their families/advocates.
- To function as a member of the multi-disciplinary team in planning overall Resident care and participate in planning and development of programs/services in response to Resident needs.
- To facilitate the development and/or functioning of positive Resident groups acting as an advisor, where indicated.
- To organize and participate in Resident Care Conferences and family conferences as needed.
- Responsible for organizing regular Family Orientation programs for families/advocates of new and prospective Residents.
- Responsible for providing educational and consultative services on social work related issues/topics through participation in staff orientation programs, staff development
programs and educational seminars for staff, Residents and families/advocates as
required.
- Responsible for documentation and completion of statistical reports related to quality
management for use in evaluating departmental performance, identifying current trends
in Resident, social and institutional needs and as a basis for setting policy and planning
future programs.
- To work in a position of trust with vulnerable adults (residents).
- To uphold and promote the organization's values and philosophy relating particularly to
ethics, morality, and integrity as set out in Extendicare's Code of Conduct.
- To complete other duties as assigned.
Time Type
Full time
Compensation Details
Compensation will be discussed during the recruiting process.
At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.
We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.
Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.
Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.
About Extendicare
For more than 50 years, Extendicare’s qualified and experienced teams have been helping people live better through a commitment to quality care and service that includes skilled nursing care, home health care and management and consulting services.
We are proud to be at the forefront of senior care across Canada and work closely with government, community agencies, researchers, and our care partners, including families, to address needs, close gaps, solve problems and advance best practices. We employ thousands of people across the country who have made it their career and goal in life to care, and we have made it our priority to make sure they are trained and supported to provide the best care possible.
Our Mission: Helping people live better
Full Time (FT) Social Service Worker (SSW) - Arbour Heights
About the role
Job Description
Key Responsibilities:
- To receive and respond appropriately to inquiries pertaining to Extendicare Inc. which relate to placement, lifestyle, policies and procedures.
- To conduct tours of the home with applicants, prospective applicants and/or their advocates.
- Responsible for carrying out appropriate pre-admission procedures including:
- Screening of applications
- Correspondence with applicants to acknowledge receipt of application and to provide
information.
- Pre-admission visits and assessments
- Communication with placement agencies
- To coordinate new admissions and to accompany new Residents and their
families/advocates through the admission process.
- To promote and facilitate a Resident-oriented environment, acting as a Resident/family advocate, where indicated.
- To plan, organize and carry out social work programs/services to meet the ongoing psychological needs of the Residents and their families/advocates.
- To function as a member of the multi-disciplinary team in planning overall Resident care and participate in planning and development of programs/services in response to Resident needs.
- To facilitate the development and/or functioning of positive Resident groups acting as an advisor, where indicated.
- To organize and participate in Resident Care Conferences and family conferences as needed.
- Responsible for organizing regular Family Orientation programs for families/advocates of new and prospective Residents.
- Responsible for providing educational and consultative services on social work related issues/topics through participation in staff orientation programs, staff development
programs and educational seminars for staff, Residents and families/advocates as
required.
- Responsible for documentation and completion of statistical reports related to quality
management for use in evaluating departmental performance, identifying current trends
in Resident, social and institutional needs and as a basis for setting policy and planning
future programs.
- To work in a position of trust with vulnerable adults (residents).
- To uphold and promote the organization's values and philosophy relating particularly to
ethics, morality, and integrity as set out in Extendicare's Code of Conduct.
- To complete other duties as assigned.
Time Type
Full time
Compensation Details
Compensation will be discussed during the recruiting process.
At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.
We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.
Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.
Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.
About Extendicare
For more than 50 years, Extendicare’s qualified and experienced teams have been helping people live better through a commitment to quality care and service that includes skilled nursing care, home health care and management and consulting services.
We are proud to be at the forefront of senior care across Canada and work closely with government, community agencies, researchers, and our care partners, including families, to address needs, close gaps, solve problems and advance best practices. We employ thousands of people across the country who have made it their career and goal in life to care, and we have made it our priority to make sure they are trained and supported to provide the best care possible.
Our Mission: Helping people live better