What you’ll do

As the eCommerce Operations Coordinator, you will be a key integration point between the cross-functional stakeholders who impact the Sport Chek eCommerce business, including Marketing, Promo, Pricing, and Merchandising. The ability to work cross-functionally through strong communication, facilitation, and project management skills is essential. The ability to manage competing priorities from senior leaders and work towards a consensus while evaluating the impact on the retail ecosystem when a change is made is critical to the success of this role. There is an expectation to be able to report on projects and initiatives and to use an analytical approach to determine success.

The eCommerce Operations Coordinator will be responsible for developing and streamlining resources using AI and technology. In addition to these responsibilities, you will support and optimize BOPIS (Buy Online, Pick Up In Store) capabilities across our retail stores nationwide. eCommerce experience, with an understanding of retail eCommerce. and the impact of requests, is crucial to the decision-making required in this role.

In this role, you’ll:

• Support the eComm Business Council, setting meeting cadence, creating agendas, and documenting decisions.
• Maintain a multi-year Strategic Roadmap and Scorecard for the eComm Business Council, tracking progress and adapting as required.
• Understand the impact that changes to eComm process or logic will have on other areas of the business, including stores and store labour, assortment planning, fulfilment costs, etc.
• Serve as a liaison between Retail Operations and cross-functional teams including Marketing, Promo, Pricing, eCommerce and Merchandising, facilitating collaboration and ensuring cohesive project execution.
• Act as a project manager and facilitator, moderating conflict and negotiating consensus.

What you bring

• University Degree in Business, eCommerce, or equivalent.
• 3+ years experience in Retail, eCommerce, or a project management role.
• Intermediate Microsoft Excel skills.
• Experience with Microsoft Co Pilot and AI considered an asset.
• Strong organizational and critical thinking skills.
• Strong written and verbal communication skills.
• Ability to manage competing priorities and work in a fast-paced environment.
• Ability to interpret, manage and solve ambiguous asks or problems.

About Us

At Sport Chek, we want to find what moves you, and help build your career from there. As Canada’s destination for footwear, apparel, and sporting goods; we believe that sport and activity has the power to help shape your style, your relationships, and your mind. Along with colleagues across the Canadian Tire family of companies, you’ll be a part of a collaborative network of like-minded individuals who draw on their collective experience to best serve customers across all banners from coast-to-coast. Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.