Transformer Services Manager
About the role
The Transformer Services Manager is responsible for leading and managing field service operations related to transformer installation, maintenance, testing, and repair. This role oversees field personnel, ensures customer satisfaction, drives safety and compliance, and manages project execution from planning to completion. The ideal candidate has deep technical knowledge of power transformers and experience supervising field teams on site at client facilities.
Project Coordination
Plan, schedule, and execute transformer field service projects, ensuring on-time and within-budget delivery. Coordinate with engineering, logistics, procurement, and customer teams. Develop scopes of work, project plans, and risk mitigation strategies.
Team Supervision
Manage, train, and support field service technicians and engineers. Ensure workforce scheduling aligns with workload and customer demand. Conduct performance evaluations and promote technical excellence.
Customer Interface
Serve as the primary point of contact for customers during field service engagements. Address client inquiries, resolve issues, and ensure satisfaction. Develop and maintain strong client relationships to drive repeat business.
Technical Oversight
Provide technical guidance on transformer assembly, insulating fluid filling, maintenance, testing, commissioning, and failure analysis. Ensure quality control standards are met across all field activities. Review field reports and deliver technical documentation.
Compliance & Safety
Enforce adherence to safety standards, OSHA regulations, and company policies. Lead root cause analyses for any field incidents or equipment failures. Maintain environmental and regulatory compliance.
Financial Analysis
Track project costs and contribute to budget planning. Approve field service expenses and ensure cost efficiency. Assist in developing service pricing and proposals.
Sales
Support sales by identifying service opportunities. Provide input on service offerings, tools, and process improvements. Assist in the development of long-term growth strategies for transformer services.
Not the right fit? Search for Transformer Services Manager jobs in Edmonton, Alberta, Canada
About Magna IV Engineering, A Sunbelt Solomon Company
Delivering confidence for over 40 years. We design, test, maintain, and upgrade power, automation, control and lighting systems. We work tirelessly to provide technically sound, practical solutions that ensure these systems perform as designed, and operate safely and reliably. However, the satisfaction our clients experience through every interaction with us is what we are truly after. From the big picture to the smallest details. We create superior client experiences.
Synergy in electrical design and testing. Our Technical Field Services teams work with our Electrical Engineers to shorten the time required to solve complicated problems for our clients. Conversely, our Engineers have access to Technicians and Technologists with hands-on experience, which reinforces our capability to provide practical solutions.
⚡️ Electrical Engineering
- Studies, design, replacement & retrofit, project management, planning, construction support...
📟 Automation Solutions
- System design, startup, verification, DCS, PLC and control panel upgrades, simulation, network infrastructure and information systems development...
👷️ Technical Field Services
- Testing, commissioning, startup services, cable terminations, maintenance, refurbishment, troubleshooting, root cause analysis, 24-hour on call support...
💡 Electrical Safety Solutions
- Operator and personnel safety training, electrical safety program consulting, electrical safety & testing equipment supply, calibration, repair...
☑️ NETA Accredited As a longstanding member of NETA (InterNational Electrical Testing Association), Magna IV Engineering is committed to advancing industry standards for power systems installation through acceptance testing and maintenance. Our NETA-certified testing technicians have practical skills that are tested on the job daily, and in regular written exams. We employ more NETA-Level-4 technicians (most senior ranking) than almost any other electrical services company.
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Transformer Services Manager
About the role
The Transformer Services Manager is responsible for leading and managing field service operations related to transformer installation, maintenance, testing, and repair. This role oversees field personnel, ensures customer satisfaction, drives safety and compliance, and manages project execution from planning to completion. The ideal candidate has deep technical knowledge of power transformers and experience supervising field teams on site at client facilities.
Project Coordination
Plan, schedule, and execute transformer field service projects, ensuring on-time and within-budget delivery. Coordinate with engineering, logistics, procurement, and customer teams. Develop scopes of work, project plans, and risk mitigation strategies.
Team Supervision
Manage, train, and support field service technicians and engineers. Ensure workforce scheduling aligns with workload and customer demand. Conduct performance evaluations and promote technical excellence.
Customer Interface
Serve as the primary point of contact for customers during field service engagements. Address client inquiries, resolve issues, and ensure satisfaction. Develop and maintain strong client relationships to drive repeat business.
Technical Oversight
Provide technical guidance on transformer assembly, insulating fluid filling, maintenance, testing, commissioning, and failure analysis. Ensure quality control standards are met across all field activities. Review field reports and deliver technical documentation.
Compliance & Safety
Enforce adherence to safety standards, OSHA regulations, and company policies. Lead root cause analyses for any field incidents or equipment failures. Maintain environmental and regulatory compliance.
Financial Analysis
Track project costs and contribute to budget planning. Approve field service expenses and ensure cost efficiency. Assist in developing service pricing and proposals.
Sales
Support sales by identifying service opportunities. Provide input on service offerings, tools, and process improvements. Assist in the development of long-term growth strategies for transformer services.
Not the right fit? Search for Transformer Services Manager jobs in Edmonton, Alberta, Canada
About Magna IV Engineering, A Sunbelt Solomon Company
Delivering confidence for over 40 years. We design, test, maintain, and upgrade power, automation, control and lighting systems. We work tirelessly to provide technically sound, practical solutions that ensure these systems perform as designed, and operate safely and reliably. However, the satisfaction our clients experience through every interaction with us is what we are truly after. From the big picture to the smallest details. We create superior client experiences.
Synergy in electrical design and testing. Our Technical Field Services teams work with our Electrical Engineers to shorten the time required to solve complicated problems for our clients. Conversely, our Engineers have access to Technicians and Technologists with hands-on experience, which reinforces our capability to provide practical solutions.
⚡️ Electrical Engineering
- Studies, design, replacement & retrofit, project management, planning, construction support...
📟 Automation Solutions
- System design, startup, verification, DCS, PLC and control panel upgrades, simulation, network infrastructure and information systems development...
👷️ Technical Field Services
- Testing, commissioning, startup services, cable terminations, maintenance, refurbishment, troubleshooting, root cause analysis, 24-hour on call support...
💡 Electrical Safety Solutions
- Operator and personnel safety training, electrical safety program consulting, electrical safety & testing equipment supply, calibration, repair...
☑️ NETA Accredited As a longstanding member of NETA (InterNational Electrical Testing Association), Magna IV Engineering is committed to advancing industry standards for power systems installation through acceptance testing and maintenance. Our NETA-certified testing technicians have practical skills that are tested on the job daily, and in regular written exams. We employ more NETA-Level-4 technicians (most senior ranking) than almost any other electrical services company.