iFinance Canada Inc. is a national consumer financing company that offered an array of financing to Canadians since 1996. This dynamic, growing organization is currently recruiting for a Bilingual Credit Agent. We are looking to grow our team with people who share our energy and enthusiasm for creating the best experience for our customers.

This position is a great opportunity to build on existing customer service skills as well as to learn consumer credit profile decision-making. Fine tune your multi-tasking abilities, while developing your communication and problem-solving skills. You'll also be able to use both French and English languages daily in this fantastic team environment.

Key responsibilities of the position include:

• Support approvers in the analysis of credit files;

• Inbound/outbound calls to complete customer files;

• Responding to customer calls and emails;

• Data entry of customer files;

• Credit adjudication (training provided);

• Providing superior professional service to valued clients.

Position Benefits:

• Growing company

• Positive environment and great hours

• Hybrid work model : 60% of shifts in office

The ideal candidate will have the following attributes:

• Fluent in both English and French – proficiency assessment will be required

• Great Customer service experience

• Excellent communication and problem solving skills, quick thinker

• Positive individual with very good attention to detail

• Must be able to work independently, as well as in a team environment

• Punctual, professional and reliable.

Must be willing to work full range of shifts within the following hours:

• Monday or Friday: 8:30am to 9:00pm

• Saturday: 10:00am to 6:00pm

• Sunday: 10:00am to 6:00pm

This is an excellent, part-time permanent position with a growing company.