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Capilano Suspension Bridge Park - Capilano Group logo

Restaurant Host

Vancouver, British Columbia, Canada
Entry Level
Temporary

Top Benefits

30% discount at Stanley's Bar & Grill, Prospect Point Café, and Capilano Suspension Bridge Park food & beverage outlets
30% discount off regular-priced merchandise at The Trading Post Gift Store
Guest passes to Capilano Suspension Bridge Park for friends & family

About the role

Dedicated to creating experiences our guests and team members are amazed by, Stanley’s Bar and Grill at the Stanley Park Pavilion is looking for an energetic and engaged host or hostess. Within walking distance of Vancouver’s vibrant West End neighborhood, as well as many of the city’s top tourist destinations, there is never a dull day at this beautiful heritage location. If you are passionate about quality food and beverage service, organization, and enjoy working on a team in a customer facing position, we would love to hear from you.

The Stanley’s Bar and Grill Host(ess) is part of the team responsible for excellent guest service. Main duties include welcoming, seating, assisting the serving team and bussing tables.

Other Duties and Responsibilities

Greet guests and contribute to a positive experience; welcome & smile Accurately take Guest reservations and seat guests following section rotation Assist serving team, when necessary, by taking drink orders and running food Maintain glassware and cutlery Clean floors, walls, counters, windows and equipment in restaurant and service areas Maintain a positive, team oriented work environment Follow all procedures outlined in the Team Member Handbook Be knowledgeable and promote the Capilano Group of Companies Take reasonable care to protect your own, co-workers and Guest’s health and safety Be alert to hazards and immediately report any concerns of yours or our guests to your supervisor Ensure your ability to work without risk to your health and safety or any other person’s safety is not impaired by alcohol, drugs or other causes Qualifications Serving it Right certificate is considered an asset Strong communication skills Must have excellent people skills with a positive & upbeat attitude Must be able to work in a fast-paced environment with the ability to multi-task Occasionally required to lift and carry up to 20lbs, climb a step ladder or climb a step stool Able to work a variety of shifts including evenings, weekends and holidays, to meet the needs of the business Considerations Occasionally required to lift and carry up to 20lbs, climb a step ladder or climb a step stool; Able to work a variety of shifts including evenings, weekends and holidays, to meet the needs of the business; and, Ability to work in varied weather conditions, including heat, rain, and winter environments Why Join Us? Stanley Park Pavilion and Stanley's Bar and Grill are part of the Capilano Group of Companies, offering team members skills, experience, and exciting opportunities at several different attractions. Enjoy: 30% discount at Stanley's Bar & Grill, Prospect Point Café, and Capilano Suspension Bridge Park food & beverage outlets (does not apply to alcohol); 30% discount off regular-priced merchandise at The Trading Post Gift Store at both Prospect Point and Capilano Suspension Bridge Park; Guest passes to Capilano Suspension Bridge Park for friends & family; Referral bonuses; and, Employment & Family Assistance Program, offering five free online counselling sessions per topic for our staff This role starts at $18.25 per hour plus gratuities.

About Capilano Suspension Bridge Park - Capilano Group

Travel Arrangements
51-200

Native Vancouverite Nancy Stibbard purchased Capilano Suspension Bridge Park (CSBP) in 1983 and has spearheaded the attraction’s development and phenomenal increase in attendance over the past twenty years. Nancy’s commitment to exceeding guest expectations and providing experiences people are amazed by is the service promise on which the Capilano Group (CG) is founded. All of the organization’s marketing, administrative and financial activities are conducted from its headquarters at the Suspension Bridge location. CG employs over four hundred people seasonally in addition to the over two hundred year-round positions. Students receive exceptional training and, on average, return for three seasons.

The Capilano Group comprises retail, hospitality and tourism based businesses anchored by Vancouver’s popular tourist attraction, Capilano Suspension Bridge Park. CG’s diverse portfolio includes the Stanley Park Pavilion, Stanley’s Bar and Grill and Prospect Point Bar & Grill and Gift Shop in Stanley Park as well as Moraine Lake Lodge and Cathedral Mountain Lodge, located in the Canadian Rocky Mountains.

Capilano Group employment opportunities include attraction operations, food and beverage, hospitality and retail in British Columbia and Alberta.

Following on her success at CSBP, Nancy has created and developed premium tourism-related properties in truly unmatched natural settings.

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