Community Support Worker
Top Benefits
About the role
Support your community. Advance your career. Fulfill your purpose
Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.
What We Offer
As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our employees balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.
In addition to competitive benefits like health, dental and EFAP we offer our team members the following perks:
- 2 weeks accrued vacation + 1 flexible day each year
- Up to 18 sick days accrued per year
- HOOPP Pension Plan enrollment
- Ongoing professional development plus $250 (pro-rated) annual funding for continuing education and certifications
- $350 (pro-rated) annual allowance to invest in achieving your personal wellness goals
- Mileage reimbursement for work-related travel
We are currently seeking a Community Support Worker - HASP (Housing and Support Peel) to join our team. The incumbent will link with and assist persons with serious mental illness who are homeless or at risk of homelessness and who are eligible for referral to Phase II funded units from Supportive Housing in the Province (SHIP); once the client is housed, the worker will provide the necessary community support in order to maintain housing. Additionally, they will provide discharge planning services and assist in the reintegration/integration of recently released individuals into their home community or community of choice.
Status: Contract full-time until March 2026, 37.5 hours per week.
Salary: $61,201.01 – $72,001.19 annually (Candidate qualifications will be considered when determining the starting salary)
Location: This position will be based out of the 60 West Drive, Brampton, Ontario office, with opportunities for occasional remote work.
Note, this posting is for an active vacancy.
What you will do
- Provide case management services to a case load of clients
- Assess the client’s need for supportive housing, and their eligibility for access to units provided within the Housing and Support Peel Program
- Facilitate the client’s move into their supportive housing unit, as needed
- Establish appropriate rehabilitation goals and assist the client in reaching them
- Provide crisis intervention, when necessary
- Refer and link clients to appropriate programs
- Provide ongoing supportive counseling and case management, when appropriate
- Provide support specific to life skills, daily living skills, conflict resolution, crisis intervention and prevention, budgeting assistance, community integration and community building
- Educate community agencies and institutions regarding mental health discharge planning services.
- In collaboration with institutional staff, develop relevant policies and procedures for the discharge planning services.
- Conduct case conferences/consultation with treatment providers, including physicians, other community organizations and other significant persons, as deemed appropriate
- Establish and maintain working relationships with Institutional Social Workers, Probation Officers, Consulting Psychiatrists, Institutional Personnel, community agencies and schedule 1 hospitals
- Respectfully advocate on behalf of clients, maintain current knowledge of various linkages with community resources
- Maintain effective and timely documentation and client records
- Participate in regularly scheduled team meetings and in regular supervision including annual performance appraisal with the Program Manager
- Participate as a full member of HASP team
- Provide the court support function to clients as directed
What you need to join our team
- University degree or College Diploma in Social Work or Social Services. BSW preferred
- Regulated Health Professional designation is an asset
- At least 3 years of relevant case management experience is required in a community mental health setting
- Some experience required working with clients in the Criminal Justice System
- Working knowledge of the Forensic Mental Health System in Ontario, Criminal Justice System, and Recovery principles
- Demonstrated ability to perform risk, need and psychosocial assessments
- Demonstrated ability to work independently in a multi-task environment and to prioritize tasks in a manner that meets client needs and program objectives
- Ability to communicate in both verbal and written form with professionals from a variety of disciplines (i.e. medical, legal
- Knowledge of CRMS and OCAN is an asset
- Training in ASIST, Non-Violent Crisis Intervention and Crisis Response is an asset
- Knowledge of French or any other second language that reflects the diversity of Peel Region is an asset
- Current CPR/First Aid certification
- Valid driver’s license, automobile in good repair and insurance coverage as required by agency policy
- Satisfactory records search and vulnerable sector screening
At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.
Apply Now and EMPOWER your career
Deadline to apply: Monday September 29th 2025 at 4pm
At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.
Apply Now and EMPOWER your career
About Canadian Mental Health Association Peel Dufferin
For over 50 years, the Canadian Mental Health Association Peel Dufferin (CMHA Peel Dufferin) has been a pioneer in providing services for people with mental illness and educating Canadians about mental health issues. As the leading client-driven, community-based mental health organization serving the Region of Peel and Dufferin County, we are innovative partners in proactively strengthening individual support, and developing a responsive mental health system.
CMHA Peel Dufferin champions good mental health for everyone and supports the full participation of those with mental illness and addictions in the life of the community. In addition to providing a variety of mental health services, we are committed to community development, mental health awareness and addressing the stigma surrounding mental illness.
Community Support Worker
Top Benefits
About the role
Support your community. Advance your career. Fulfill your purpose
Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.
What We Offer
As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our employees balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.
In addition to competitive benefits like health, dental and EFAP we offer our team members the following perks:
- 2 weeks accrued vacation + 1 flexible day each year
- Up to 18 sick days accrued per year
- HOOPP Pension Plan enrollment
- Ongoing professional development plus $250 (pro-rated) annual funding for continuing education and certifications
- $350 (pro-rated) annual allowance to invest in achieving your personal wellness goals
- Mileage reimbursement for work-related travel
We are currently seeking a Community Support Worker - HASP (Housing and Support Peel) to join our team. The incumbent will link with and assist persons with serious mental illness who are homeless or at risk of homelessness and who are eligible for referral to Phase II funded units from Supportive Housing in the Province (SHIP); once the client is housed, the worker will provide the necessary community support in order to maintain housing. Additionally, they will provide discharge planning services and assist in the reintegration/integration of recently released individuals into their home community or community of choice.
Status: Contract full-time until March 2026, 37.5 hours per week.
Salary: $61,201.01 – $72,001.19 annually (Candidate qualifications will be considered when determining the starting salary)
Location: This position will be based out of the 60 West Drive, Brampton, Ontario office, with opportunities for occasional remote work.
Note, this posting is for an active vacancy.
What you will do
- Provide case management services to a case load of clients
- Assess the client’s need for supportive housing, and their eligibility for access to units provided within the Housing and Support Peel Program
- Facilitate the client’s move into their supportive housing unit, as needed
- Establish appropriate rehabilitation goals and assist the client in reaching them
- Provide crisis intervention, when necessary
- Refer and link clients to appropriate programs
- Provide ongoing supportive counseling and case management, when appropriate
- Provide support specific to life skills, daily living skills, conflict resolution, crisis intervention and prevention, budgeting assistance, community integration and community building
- Educate community agencies and institutions regarding mental health discharge planning services.
- In collaboration with institutional staff, develop relevant policies and procedures for the discharge planning services.
- Conduct case conferences/consultation with treatment providers, including physicians, other community organizations and other significant persons, as deemed appropriate
- Establish and maintain working relationships with Institutional Social Workers, Probation Officers, Consulting Psychiatrists, Institutional Personnel, community agencies and schedule 1 hospitals
- Respectfully advocate on behalf of clients, maintain current knowledge of various linkages with community resources
- Maintain effective and timely documentation and client records
- Participate in regularly scheduled team meetings and in regular supervision including annual performance appraisal with the Program Manager
- Participate as a full member of HASP team
- Provide the court support function to clients as directed
What you need to join our team
- University degree or College Diploma in Social Work or Social Services. BSW preferred
- Regulated Health Professional designation is an asset
- At least 3 years of relevant case management experience is required in a community mental health setting
- Some experience required working with clients in the Criminal Justice System
- Working knowledge of the Forensic Mental Health System in Ontario, Criminal Justice System, and Recovery principles
- Demonstrated ability to perform risk, need and psychosocial assessments
- Demonstrated ability to work independently in a multi-task environment and to prioritize tasks in a manner that meets client needs and program objectives
- Ability to communicate in both verbal and written form with professionals from a variety of disciplines (i.e. medical, legal
- Knowledge of CRMS and OCAN is an asset
- Training in ASIST, Non-Violent Crisis Intervention and Crisis Response is an asset
- Knowledge of French or any other second language that reflects the diversity of Peel Region is an asset
- Current CPR/First Aid certification
- Valid driver’s license, automobile in good repair and insurance coverage as required by agency policy
- Satisfactory records search and vulnerable sector screening
At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.
Apply Now and EMPOWER your career
Deadline to apply: Monday September 29th 2025 at 4pm
At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.
Apply Now and EMPOWER your career
About Canadian Mental Health Association Peel Dufferin
For over 50 years, the Canadian Mental Health Association Peel Dufferin (CMHA Peel Dufferin) has been a pioneer in providing services for people with mental illness and educating Canadians about mental health issues. As the leading client-driven, community-based mental health organization serving the Region of Peel and Dufferin County, we are innovative partners in proactively strengthening individual support, and developing a responsive mental health system.
CMHA Peel Dufferin champions good mental health for everyone and supports the full participation of those with mental illness and addictions in the life of the community. In addition to providing a variety of mental health services, we are committed to community development, mental health awareness and addressing the stigma surrounding mental illness.