Senior Business Systems Analyst - Microservices, Front-end

Location Address: Toronto

Hybrid : 3-4 days/week in-office

Anchor days : flexible

Contract Duration : ASAP to 07/31/2026

Possibility of extension: Yes, based on performance and business needs

Project : Contractors will be added to the squads that would get pulled into different projects: servicing PAPERLESS Squad – working on features related to moving the bank products to

paperless via the retailbanking work portal.

Responsibilities:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Analyze and develop technical requirements based on solution documentation
• Ensure integrity of business and technical requirements in end-to-end customer journey
• Drive joint application design solutioning sessions with our architecture, development and security architecture teams that inform high-level estimates for large and medium sized incoming initiatives
• Facilitate requirements gathering and design sessions with multiple stakeholders to extract requirements, and turning them into use cases, user stories, sequencediagrams, cheat sheets,etc., whatever is suitable – to meet development and stakeholder needs
• Maintain and curate content in centralized Confluence / SharePoint sites for the team.
• Lead enterprise process engineering development across infrastructure, Security, DevOps, and cryptography teams
• Create, refine and maintain product backlog and associated deliverables, release backlog with forecasted delivery timelines
• Bridge the gap between business and IT, ensuring common understanding and IT/Business alignment of both functional (for business needs) and non-functional requirements (such as reporting, performance, interfaces, and constraints.)
• Help improve and drive our engineering practices by providing valuable inputs and suggestions as to what works well and what can be done better
• Contribute to a collaborative team environment by information sharing and team cooperation
• Demonstrate strong personal values and a commitment to our mission and customers
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of their respective areas in accordance with bank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

Must have skills:

1. 10+ years of relevant experience.
2. 5+ years of experience as a Business Systems Analyst in a challenging IT system solution agile or lean environment
3. 3+ years of experience with microapps and Microservices architecture
4. 1-2+ years of recent hands-on experience with Client facing applications on the front-end side is critical for the role
5. Understanding of Web Services- RESTFUL/ SOAP (XML & JSON) - OpenAPI and OAuth2.0
6. Recent hands on experience with utilizing Atlassian suite of tools including JIRA, Confluence, and BitBucket

Nice to have:

1. Previous experience with Top Banks / Financial institutions
2. Proficiency with MS Office suite, Postman
3. Familiarity of batch integration patterns, secure file transfer

Soft Skills Required:

• Excellent communication skills, logical thinking and problem-solving skills
• Able to simplify complex situations and navigate ambiguity
• Collaboration skills to be able to work effectively in a team environment, working with many different roles and group involved