About Vancity

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to our values has helped us challenge the status quo and break down barriers since day one in 1946. We have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of our members.

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If you are interested in joining our team of 2,500 diverse individuals and accessing competitive rewards and benefits, all while knowing you are part of a greater movement, then apply today!

About the workplace

This permanent, full-time role will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location in Vancouver and your Lower Mainland based home office. This role may require you to work on-site at least once a week.

We are looking for two Operational Risk Management Consultants to join our team and strengthen our Operational Risk programs! You will play a key part in shaping and implementing the Operational Risk Management & Resilience Framework (ORMF) and the Third-Party Risk Management (TPRM) Framework. You will design and refine the tools, policies, and methodologies that support our risk oversight while enabling our business to grow responsibly and sustainably.

A typical day would involve:

• Lead the implementation and ongoing enhancement of the Operational Risk Management & Resilience Framework, including; Risk Control Self-Assessments (RCSAs) program, operational risk issue management, risk event collection and analysis, change management assessments, key risk indicators (KRIs), identification and mapping of critical operations, and scenario analysis and testing.
• Responsible for the implementation of Third-Party Risk Management Framework including the design, testing, and implementation of risk assessments with ongoing oversight throughout the TPRM lifecycle.
• Interpret and apply BC Financial Services Authority (BCFSA) and Office of the Superintendent of Financial Institutions (OSFI) guidelines to enable organizational alignment with regulatory principles and expectations.
• Collaborate with teams across the organization to establish operational risk data collection process and develop aggregation methodology.
• Design and maintain comprehensive risk reporting for management and the Board committees.
• Promote risk-aware culture throughout the organization while serving as advisor on operational risk matters.

You have:

• Bachelor’s degree in; Business, Economics, or a related discipline.
• 5+ years of experience in operational risk, third-party risk management, enterprise risk management or a related field within regulated financial industry.
• Canadian Risk Management certification is beneficial.
• Demonstrated experience implementing and maintaining risk management processes e.g., RCSA, KRI, issue management, risk loss event tracking.
• Working with GRC system and/or working with a third party to onboard a GRC system and develop risk requirements is beneficial.
• Strong understanding of Canadian regulatory requirements (OSFI B‑10, E‑21, other applicable guidelines).
• Experience leading and managing projects.
• Excellent oral and written communication skills; you can clearly communicate issues and solutions to all levels, on both a formal and informal basis.
• Advanced analytical skills and problem-solving skills with strong attention to detail and ability to interpret information.
• Excellent organizational skills with ability to prioritize effectively.
• Ability to work both independently and collaboratively within a small team, maintaining a strong sense of urgency and accountability to meet tight deadlines.
• Advanced Power Point, Excel, and Word skills.

You are:

• A strategic and systems thinker – you connect the dots between risk frameworks, business processes, and regulatory expectations, enabling practical implementation of controls that support both compliance and operational efficiency.
• A collaborator with influence – you build trusted relationships across three lines of defense, guide teams through risk assessments and control design, and diplomatically challenge when needed to uphold risk standards.
• Detail-oriented – you ensure accuracy in risk documentation, dashboards, and regulatory reporting, while driving consistent follow-through on remediation plans, issue tracking, and program enhancements.

The salary range for this role is $81,200 to $122,000 annually. T**he midpoint of the salary range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications, and experience for the position. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Posting Deadline: Posted until filled

What we offer:

A career at Vancity is more than just a job, you are joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• We are the largest private-sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada.
• Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
• New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows.
• In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness.
• We have flex credits for our health care & dental benefits offer three levels of coverage for you to select from. These benefits will also be effective immediately based on your hire date.
• We understand that retirement means different things to different people and at Vancity we will offer you a Defined benefits pension plan that pays you a retirement income for life.

At Vancity we are committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand, and respond to our community needs and deliver on our member experience.

We are committed to providing an inclusive and accessible recruitment experience for all candidates. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at recruitment@vancity.com for confidential support. In-person assistance is also available. We will collaborate with you to ensure your needs are met promptly and effectively.