About the role
Duties:
Monday to Friday can be 3:00 pm to 11:00pm (hours can be variable)
Weekend Evenings from 3:00pm to 11:00pm (hours can be variable)
(Overnight from 11:00pm to 7:00am) and stat Holidays
*(*hours can be variable)
-
Ensure House rules are observed,
-
Responsible for the admission, discharge and profile creation on database (SMIS)
-
Ensure rooms are equipped with toiletries, linens, etc.
-
Support the delivery of the programs/orientation and services to the residents.
-
Responsible for sorting and distributing mail, including contacting clients.
-
Responsible for interpretation/translation services.
-
Conduct regular room checks, change battery from smoke detectors.
-
Responsible for the admission, pre-departure services and check-out of residents.
-
Responsible for the operation of the Centre, which includes responding to emergency situations, e.g. client illness, family violence, theft, fire etc.
-
Perform light housekeeping and kitchen duties.
-
Responsible for office duties such as answering telephones, request client transportation, and fill out taxi vouchers.
Qualifications:
-
Community college diploma in community work/human services or equivalent.
-
Experience working with newcomers and refugees.
-
Excellent communication skills.
-
Verbal and written English is required. Preference will be given to those who speak any of the following languages: Dari, Farsi, Spanish, Amharic French, Swahili, and Urdu.
-
Previous experience with interpretation/translation considered an asset.
-
Sensitive to the needs and issues facing newcomers.
-
Possession of valid First Aid/CPR training certificate is an asset.
-
Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the last 6 months.
-
Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption
Location:
Toronto
Duration of Position:
September 9, 2025 – March 31, 2026
Starting Salary Range:
$17.20
Posting Date:
2025-08-12
Closing Date:
2025-08-26
Notes:
Priority consideration will be given to those on Notice of Recall. Qualified candidates are invited to submit their resumes and cover letters as one file quoting reference #114-25 to the below link: https://creg.costi.ca/ui/hr/resume.aspx?refno=114-25&site=costi
About Costi
Meeting the needs of a diverse society since 1952, COSTI Immigrant Services is a community-based multicultural agency providing employment, educational, settlement and social services to all immigrant communities, new Canadians and individuals in need of assistance.
COSTI strives to be a leader in community service by using a client focused, proactive, and innovative approach in planning, developing and delivering services. Our programs ensure that regardless of language or cultural barriers, people who arrive in Canada are able to use their existing skills, learn new ones, and participate actively in all aspects of Canadian life.
Operating from 18 locations in Toronto, the Region of Peel and York Region, COSTI provides services in more than 60 languages. Last year, over 39,000 individuals received assistance.
About the role
Duties:
Monday to Friday can be 3:00 pm to 11:00pm (hours can be variable)
Weekend Evenings from 3:00pm to 11:00pm (hours can be variable)
(Overnight from 11:00pm to 7:00am) and stat Holidays
*(*hours can be variable)
-
Ensure House rules are observed,
-
Responsible for the admission, discharge and profile creation on database (SMIS)
-
Ensure rooms are equipped with toiletries, linens, etc.
-
Support the delivery of the programs/orientation and services to the residents.
-
Responsible for sorting and distributing mail, including contacting clients.
-
Responsible for interpretation/translation services.
-
Conduct regular room checks, change battery from smoke detectors.
-
Responsible for the admission, pre-departure services and check-out of residents.
-
Responsible for the operation of the Centre, which includes responding to emergency situations, e.g. client illness, family violence, theft, fire etc.
-
Perform light housekeeping and kitchen duties.
-
Responsible for office duties such as answering telephones, request client transportation, and fill out taxi vouchers.
Qualifications:
-
Community college diploma in community work/human services or equivalent.
-
Experience working with newcomers and refugees.
-
Excellent communication skills.
-
Verbal and written English is required. Preference will be given to those who speak any of the following languages: Dari, Farsi, Spanish, Amharic French, Swahili, and Urdu.
-
Previous experience with interpretation/translation considered an asset.
-
Sensitive to the needs and issues facing newcomers.
-
Possession of valid First Aid/CPR training certificate is an asset.
-
Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the last 6 months.
-
Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption
Location:
Toronto
Duration of Position:
September 9, 2025 – March 31, 2026
Starting Salary Range:
$17.20
Posting Date:
2025-08-12
Closing Date:
2025-08-26
Notes:
Priority consideration will be given to those on Notice of Recall. Qualified candidates are invited to submit their resumes and cover letters as one file quoting reference #114-25 to the below link: https://creg.costi.ca/ui/hr/resume.aspx?refno=114-25&site=costi
About Costi
Meeting the needs of a diverse society since 1952, COSTI Immigrant Services is a community-based multicultural agency providing employment, educational, settlement and social services to all immigrant communities, new Canadians and individuals in need of assistance.
COSTI strives to be a leader in community service by using a client focused, proactive, and innovative approach in planning, developing and delivering services. Our programs ensure that regardless of language or cultural barriers, people who arrive in Canada are able to use their existing skills, learn new ones, and participate actively in all aspects of Canadian life.
Operating from 18 locations in Toronto, the Region of Peel and York Region, COSTI provides services in more than 60 languages. Last year, over 39,000 individuals received assistance.