Help Desk Specialist
Top Benefits
About the role
Join The Hoya Vision Care Canada Team!
For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals.
We are currently hiring a Help Desk Specialist to work in our Mississauga, Ontario facility!
Pay rate: $55K+
Shifts Available: Monday – Friday 8:30am – 5:00pm
What’s in it for you?
-
Health/Dental/Vision Insurance
-
Tuition Reimbursement
-
RRSP Matching
-
PTO and Paid Holidays
-
And more!
What you’ll do:
-
Ensures smooth operation of existing networks in all locations .
-
Provides helpdesk support to internal users across Canada.
-
Liaise with external suppliers/vendors to ensure that external resources meet the needs of the business.
-
Provides emergency (on-call) support to end users as required.
-
Maintain expert knowledge of Enterprise system (DVI), proving Subject Matter expertise to staff as needed.
-
Responsible for routine reporting
Qualifications:
-
2 years of hands-on operational experience with Win 2016 Server and newer, Win 10/Win 11, DOS. 2 years Windows networking and connectivity.
-
2 years of hands-on experience with Android/iOS devices
-
2 years of Windows networking and connectivity.
-
2 years of experience in laser printers setup, troubleshooting and repairs.
-
2 years of experience in remote support.
-
Post-secondary degree
-
CompTIA A+, Network+ or equivalent
About Hoya Vision Care
As a global leader in optical technology, HOYA Vision Care is dedicated to providing innovative vision care solutions for every stage of a patient’s life. A steadfast partner to Eye Care Professionals around the world, it stands at the forefront of optical excellence. With a global presence, consisting of 43 laboratories and a growing team of 20,000 employees, HOYA Vision Care delivers innovative lenses and other vision care solutions to millions of people in 110 countries.
Help Desk Specialist
Top Benefits
About the role
Join The Hoya Vision Care Canada Team!
For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals.
We are currently hiring a Help Desk Specialist to work in our Mississauga, Ontario facility!
Pay rate: $55K+
Shifts Available: Monday – Friday 8:30am – 5:00pm
What’s in it for you?
-
Health/Dental/Vision Insurance
-
Tuition Reimbursement
-
RRSP Matching
-
PTO and Paid Holidays
-
And more!
What you’ll do:
-
Ensures smooth operation of existing networks in all locations .
-
Provides helpdesk support to internal users across Canada.
-
Liaise with external suppliers/vendors to ensure that external resources meet the needs of the business.
-
Provides emergency (on-call) support to end users as required.
-
Maintain expert knowledge of Enterprise system (DVI), proving Subject Matter expertise to staff as needed.
-
Responsible for routine reporting
Qualifications:
-
2 years of hands-on operational experience with Win 2016 Server and newer, Win 10/Win 11, DOS. 2 years Windows networking and connectivity.
-
2 years of hands-on experience with Android/iOS devices
-
2 years of Windows networking and connectivity.
-
2 years of experience in laser printers setup, troubleshooting and repairs.
-
2 years of experience in remote support.
-
Post-secondary degree
-
CompTIA A+, Network+ or equivalent
About Hoya Vision Care
As a global leader in optical technology, HOYA Vision Care is dedicated to providing innovative vision care solutions for every stage of a patient’s life. A steadfast partner to Eye Care Professionals around the world, it stands at the forefront of optical excellence. With a global presence, consisting of 43 laboratories and a growing team of 20,000 employees, HOYA Vision Care delivers innovative lenses and other vision care solutions to millions of people in 110 countries.