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Business Manager - Data Business Partner

TDabout 22 hours ago
Toronto, ON
CA$91,200 - CA$136,800/annual
Senior Level
full_time

Top Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off

About the role

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

As part of the UMBJ ( Understand My Business Journey ) you will be joining the Story Of the Customer product family group, which is focused on Utilizing data, insights, and tools to understand the evolving needs of customers, aiming to increase share of wallet and strengthen relationships.

Within the Story of the Customer PGO is the Data and Analytics Pod which is Focused on recurring reporting, advanced analytics for non-recurring requests & analytics on business performance

The Data Business Partner is responsible for enabling data-driven decision making, by acting as the primary liaison between Business Banking groups and technical analytics teams. This role ensures that business priorities are translated into actionable data initiatives and that analytical solutions deliver meaningful value to customers and colleagues. The role is designed to support the bank’s strategic goal of becoming the #1 Business Bank in Canada.

Core Responsibilities

  • Identify, develop, and communicate actionable insights that support business growth, enhance customer experience, and improve colleague productivity.
  • Act as the coordinator between various Journeys for model monitoring attestations, ensuring performance of machine learning models, accuracy, stability, and compliance with enterprise governance standards.
  • Contribute to the development and execution of data and analytics roadmaps that support enterprise and Business Banking objectives.
  • Maintain broad knowledge of business banking products, customer needs, and industry trends, as well as current and emerging data and analytics capabilities.
  • Collaborate with stakeholders to integrate data-driven insights into business processes, colleague tools and customer engagement strategies.

Team Management

  • Skilled at working across multiple business lines, ability to drive decisions, build consensus and gain stakeholder buy-in without formal reporting relationships
  • Experienced in leading discussions, and working groups to bring diverse perspective together

Required Skills

  • Excellent interpersonal, communication, and stakeholder management skills.
  • Strong business acumen with the ability to identify opportunities where data can drive efficiency, innovation, and business value
  • Strong ability to synthesize technical insights and communicate them effectively to business stakeholders.
  • Communication and storytelling ability to distill complex data into clear, actionable insights for non-technical stakeholders at all levels
  • Undergraduate degree in Business, Data Science, Analytics, Economics, or related discipline. A graduate degree is considered an asset.
  • Demonstrated experience in Business Banking, financial services, or related fields.
  • Senior communication skills (written/verbal), presenting/business casing/influencing senior leaders and cross functional stakeholders
  • Perform data analysis, determine strategic conclusions and present strategic analysis to senior stakeholders (storytelling)
  • Nice to have Small Business Banking & Commercial banking experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

About TD

Banking
10,000+

The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD). TD is the sixth largest bank in North America by branches & serves approximately 22 million customers in a number of locations in key financial centres around the globe. Over 85,000 TD employees represent the strongest team in banking. Delivering legendary customer experiences is who we are & is part of being the Better Bank. Visit our Careers page to learn more about TD and why TD is a great place to work.