Top Benefits
About the role
Who you are
- The ideal candidate will have a strong engineering and management background, with experience in analytics platforms or data-intensive applications
- 8+ years of overall experience in Engineering
- 2+ years of Engineering Management in a SaaS organization
- Proven experience building user-facing web applications or data-driven platforms
- Experience working with large-scale data systems, analytics platforms, or data pipelines, with knowledge of common pitfalls in under/over-engineering
- Strong sense of urgency toward action, a customer-first philosophy, and ability to think and act strategically in close partnership with Product to shape the incident analysis roadmap
- Ability to balance planning with execution
- Demonstrated ability to hire and develop engineers at varying levels of experience to help them reach their full potential
- Excellent communication skills across all levels of the organization, with an emphasis on providing context and empowering teams rather than prescribing solutions
- Deep understanding of Agile principles and effective application
- Technical depth to engage in design/code discussions when needed
- Clear perspective on what “good engineering” looks like, and when to empower teams versus step in on critical decisions
What the job involves
- PagerDuty is seeking an Engineering Manager to lead one of our customer-focused and high-performing teams within our Incident Management group!
- As an Engineering Manager you will be responsible for managing a team of software engineers who build and evolve the analytics and insights capabilities of PagerDuty’s incident management product
- You’ll partner closely with Product Management and Design to deliver data-driven experiences that help customers understand incident patterns, improve response, and drive operational excellence
- This is an exciting opportunity to lead a strong team that transforms raw incident data into actionable insights
- Partner closely with Product Management and senior engineers to create a vision and roadmap for incident analysis capabilities
- Work with Engineering, Product, and UX stakeholders to deliver intuitive, actionable incident analysis/retrospective features
- Champion clarity and usability in the incident analysis experience by working hand-in-hand with UX to translate complex data into simple, valuable workflows
- Interact with internal engineering teams to resolve dependencies and integrate analytics across the PagerDuty platform
- Make pragmatic trade-off decisions on resourcing and priority
- Collaborate with other engineering leaders at PagerDuty on cross-team initiatives, both cultural and technical
- Measure impact by partnering with Product and Design on defining success metrics for analytics features and ensuring engineering delivery drives those outcomes
- Support your team’s on-call rotation or incident command rotation, being available for escalations and production issues as they arise
- Learn PagerDuty’s culture and values and be a strong proponent for them
Benefits
- 20 hours per year of paid volunteer time
- Health insurance
- Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
- Generous paid parental leave and return to work policy to help with transition back
- Generous paid time off
- Hands-on career and leadership development programs
- Flexible workplace/WFH
About PagerDuty
In an always-on world, teams trust PagerDuty to help them deliver an optimal digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future.
Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe.
Join us to lead uncharted efforts and reinvent how companies run.
Top Benefits
About the role
Who you are
- The ideal candidate will have a strong engineering and management background, with experience in analytics platforms or data-intensive applications
- 8+ years of overall experience in Engineering
- 2+ years of Engineering Management in a SaaS organization
- Proven experience building user-facing web applications or data-driven platforms
- Experience working with large-scale data systems, analytics platforms, or data pipelines, with knowledge of common pitfalls in under/over-engineering
- Strong sense of urgency toward action, a customer-first philosophy, and ability to think and act strategically in close partnership with Product to shape the incident analysis roadmap
- Ability to balance planning with execution
- Demonstrated ability to hire and develop engineers at varying levels of experience to help them reach their full potential
- Excellent communication skills across all levels of the organization, with an emphasis on providing context and empowering teams rather than prescribing solutions
- Deep understanding of Agile principles and effective application
- Technical depth to engage in design/code discussions when needed
- Clear perspective on what “good engineering” looks like, and when to empower teams versus step in on critical decisions
What the job involves
- PagerDuty is seeking an Engineering Manager to lead one of our customer-focused and high-performing teams within our Incident Management group!
- As an Engineering Manager you will be responsible for managing a team of software engineers who build and evolve the analytics and insights capabilities of PagerDuty’s incident management product
- You’ll partner closely with Product Management and Design to deliver data-driven experiences that help customers understand incident patterns, improve response, and drive operational excellence
- This is an exciting opportunity to lead a strong team that transforms raw incident data into actionable insights
- Partner closely with Product Management and senior engineers to create a vision and roadmap for incident analysis capabilities
- Work with Engineering, Product, and UX stakeholders to deliver intuitive, actionable incident analysis/retrospective features
- Champion clarity and usability in the incident analysis experience by working hand-in-hand with UX to translate complex data into simple, valuable workflows
- Interact with internal engineering teams to resolve dependencies and integrate analytics across the PagerDuty platform
- Make pragmatic trade-off decisions on resourcing and priority
- Collaborate with other engineering leaders at PagerDuty on cross-team initiatives, both cultural and technical
- Measure impact by partnering with Product and Design on defining success metrics for analytics features and ensuring engineering delivery drives those outcomes
- Support your team’s on-call rotation or incident command rotation, being available for escalations and production issues as they arise
- Learn PagerDuty’s culture and values and be a strong proponent for them
Benefits
- 20 hours per year of paid volunteer time
- Health insurance
- Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
- Generous paid parental leave and return to work policy to help with transition back
- Generous paid time off
- Hands-on career and leadership development programs
- Flexible workplace/WFH
About PagerDuty
In an always-on world, teams trust PagerDuty to help them deliver an optimal digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future.
Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe.
Join us to lead uncharted efforts and reinvent how companies run.