Don't skip a beat, apply to JAM Industries! JAM, making the world sound better, one brand at a time! Do these words sound like music to your ears?

Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!

Job Summary As an E-commerce Analyst, your primary mission is to extract actionable insights from data, driving strategic decisions for our consumer electronics, pro AV, and musical instruments business. You’ll play a pivotal role in optimizing our online presence, enhancing sales, and capitalizing on opportunities. Importantly, this role encompasses both retail and wholesale aspects.

Responsibilities

• Data Mining and Interpretation
• Retail Analysis: Dive into retail data, including transaction records, customer behavior, and product performance. Identify trends, seasonality, and customer preferences. Analyze conversion rates, cart abandonment, and user journey.
• Wholesale Analysis: Explore wholesale data, such as bulk orders, pricing structures, and inventory levels. Uncover patterns in B2B transactions and client relationships. Assess wholesale channel performance and profitability.
• Sales Funnel Optimization: Map out the end-to-end sales funnel for both retail and wholesale. Identify bottlenecks, drop-offs, and areas for improvement. Propose strategies to enhance conversion rates at each stage.
• Pricing Strategies: Collaborate with pricing teams to analyze historical pricing data. Determine optimal price points for different customer segments. Monitor competitor pricing and adjust our strategies accordingly.
• Marketing & Campaign Analysis: Measure the effectiveness of personalized campaigns. A/B Testing and Experimentation. Design A/B tests to evaluate changes in website layout, product descriptions, or checkout processes. Analyze test results and recommend actionable improvements.
• Reporting and Dashboards: Create regular reports and dashboards for stakeholders. Develop standardized key metrics, trends, and performance indicators. Provide insights during cross-functional meetings.

Requirements Education and Experience:

• Bachelor’s degree in data science, business analytics, or a related field preferred
• Minimum of 2 years of experience in e-commerce data analysis.

Technical Skills

• Experience with Google Analytics and similar platforms.
• Experience using Power BI and created dashboards
• Experience with e-commerce platforms such as Amazon Vendor Central / Seller Central, Shopify
• Familiarity with data visualization tools (e.g., Tableau).
• Proficiency in SQL, Python, or R for data extraction and manipulation an asset

Business Acumen

• Understand retail and wholesale dynamics.
• Ability to translate data findings into actionable business recommendations.
• Excellent collaboration and communication skills
• Work closely with Digital, sales, IT, and BI teams.
• Present findings in a clear, concise manner.

Ready to join our team? Here is why we are one big, happy JAMily…

• Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability.
• Wellness Incentive Program and an Employee Assistance Program.
• RRSP matching program.
• Work-life balance is key: Flextime, summer hours, paid vacation, personal time off.
• We value work life balance and offer a casual and fun environment.
• Lively social calendar…there's always something for everyone!
• Generous employee discount on all our cool gear.
• On-going learning opportunities.
• Not to mention the opportunity to work in a highly talented, winning team!

Safety Statement We are committed to providing a safe and healthy work environment. All candidates should expect adherence to workplace safety protocols, including compliance with local health and safety regulations and internal safety standards.

Diversity Statement We value diversity and inclusion, striving to create a culture where everyone feels included and celebrated. We are committed to flexible working arrangements to meet the diverse needs of our team members and stakeholders. Join us in shaping the future of DCC Technology and drive forward initiatives that make a real difference.

Come JAM with us … we not only work hard but play just as hard. Want to take your career to the next level? Click here to view all our current openings! Apply Online!

While we appreciate your interest, please note that only qualified candidates will be contacted.