About the role
Job Description
About the role: Fragomen, an AmLaw 100 Firm and the leading global immigration services provider, is seeking a talented Senior Business Analyst t to join our team. This Senior Business Analyst will work primarily in the domain of IT business analysis. They will support the analysis, design, and implementation of a variety of technical solutions across the organization. This role will also focus on understanding business needs, translating them into clear requirements, and collaborating with technical teams to deliver effective solutions.
How will you make a difference as a Senior Business Analyst at Fragomen?
- Create high-level and detailed process documentation, including process flows and system use cases
- Collaborate with stakeholders to gather, analyze, and document business requirements for IT projects
- Translate business needs into functional user stories, acceptance criteria, and technical specifications
- Support the configuration and customization of IT solutions, ensuring alignment with business objectives
- Facilitate requirements workshops, demos, and validation sessions with business and technical teams
- Assist in testing activities by defining test cases, supporting user acceptance testing, and tracking defects
- Prioritize and manage change requests, issues, and enhancements throughout the project lifecycle
- Continuously improve knowledge of IT systems and emerging technologies to provide innovative business solutions
Leverage your valuable skills and experience to make an impact at Fragomen:
- 3+ years of previous experience as a Business Analyst, Business Process Consultant or other key business professional working on IT projects preferred
- Familiarity with IT service management platforms, workflow automation, or related tools is a plus
- Familiarity with ServiceNow is a plus
- Strong documentation, communication, and stakeholder engagement skills
- Ability to work collaboratively in cross-functional teams
- Relevant certifications (e.g., CBAP, Agile BA, or other technical certifications) and/or experience with various SDLC methodologies are a plus
All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations.
About Fragomen
Fragomen is a leading firm dedicated to immigration services worldwide. The firm has over 5,500 immigration professionals and support staff in more than 60 offices across the Americas, EMEA and Asia Pacific. A member of the Am Law 100 and Am Law Global 100, Fragomen offers immigration support in more than 170 countries. Fragomen’s professionals are respected leaders in the immigration field, and the firm is regularly recognized as a leading employer of minority and female attorneys.
The firm supports all aspects of global immigration for corporate, academic, nonprofit, and individual clients, including strategic planning, quality management, reporting, case management and processing, compliance program counseling, representation in government investigations, government relations, complex matter solutions, and litigation.
Fragomen is a long-time leader in the immigration technology space and continues to lead the way in the digitization of the immigration journey. It has created Fragomen Technologies Inc., a Fragomen subsidiary focused on the nexus of law and technology to further enhance its technology offering.
These capabilities allow Fragomen to work in partnership with individuals and corporate clients across all industries to plan talent strategy, facilitate the transfer of employees worldwide, and navigate complex challenges. For detailed information about Fragomen, visit www.fragomen.com
About the role
Job Description
About the role: Fragomen, an AmLaw 100 Firm and the leading global immigration services provider, is seeking a talented Senior Business Analyst t to join our team. This Senior Business Analyst will work primarily in the domain of IT business analysis. They will support the analysis, design, and implementation of a variety of technical solutions across the organization. This role will also focus on understanding business needs, translating them into clear requirements, and collaborating with technical teams to deliver effective solutions.
How will you make a difference as a Senior Business Analyst at Fragomen?
- Create high-level and detailed process documentation, including process flows and system use cases
- Collaborate with stakeholders to gather, analyze, and document business requirements for IT projects
- Translate business needs into functional user stories, acceptance criteria, and technical specifications
- Support the configuration and customization of IT solutions, ensuring alignment with business objectives
- Facilitate requirements workshops, demos, and validation sessions with business and technical teams
- Assist in testing activities by defining test cases, supporting user acceptance testing, and tracking defects
- Prioritize and manage change requests, issues, and enhancements throughout the project lifecycle
- Continuously improve knowledge of IT systems and emerging technologies to provide innovative business solutions
Leverage your valuable skills and experience to make an impact at Fragomen:
- 3+ years of previous experience as a Business Analyst, Business Process Consultant or other key business professional working on IT projects preferred
- Familiarity with IT service management platforms, workflow automation, or related tools is a plus
- Familiarity with ServiceNow is a plus
- Strong documentation, communication, and stakeholder engagement skills
- Ability to work collaboratively in cross-functional teams
- Relevant certifications (e.g., CBAP, Agile BA, or other technical certifications) and/or experience with various SDLC methodologies are a plus
All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations.
About Fragomen
Fragomen is a leading firm dedicated to immigration services worldwide. The firm has over 5,500 immigration professionals and support staff in more than 60 offices across the Americas, EMEA and Asia Pacific. A member of the Am Law 100 and Am Law Global 100, Fragomen offers immigration support in more than 170 countries. Fragomen’s professionals are respected leaders in the immigration field, and the firm is regularly recognized as a leading employer of minority and female attorneys.
The firm supports all aspects of global immigration for corporate, academic, nonprofit, and individual clients, including strategic planning, quality management, reporting, case management and processing, compliance program counseling, representation in government investigations, government relations, complex matter solutions, and litigation.
Fragomen is a long-time leader in the immigration technology space and continues to lead the way in the digitization of the immigration journey. It has created Fragomen Technologies Inc., a Fragomen subsidiary focused on the nexus of law and technology to further enhance its technology offering.
These capabilities allow Fragomen to work in partnership with individuals and corporate clients across all industries to plan talent strategy, facilitate the transfer of employees worldwide, and navigate complex challenges. For detailed information about Fragomen, visit www.fragomen.com