About the role
About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!
Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.
Position Overview: The Help Desk Technician provides day-to-day technical support for staff across office and construction site environments.
This role involves setting up, maintaining, and troubleshooting computer systems, printers, and network equipment, as well as assisting with Office 365 administration and general IT tasks.
The ideal candidate is hands-on, organized, and comfortable supporting both office users and field teams.
Key Responsibilities:
- Prepare, image, and deploy new desktop and laptop computers; install required software and user profiles.
- Diagnose and resolve hardware, software, and network issues on PCs, printers, and peripherals.
- Set up site trailers with computers, internet connections, printers, and other IT equipment; ensure smooth connectivity to the head office network.
- Create and manage user accounts, mailboxes, distribution lists, and licenses within Microsoft 365.
- Configure monitors, docking stations, VoIP phones, and other peripherals to ensure proper ergonomics and performance.
- Assist with small IT projects such as cable management, device inventory, system updates, and onboarding new employees.
- Log, track, and update service requests in the IT ticketing system, ensuring timely resolution.
Skills & Qualifications:
- 1 - 3 years of experience in IT support or a help desk environment.
- Proficiency in Windows 10/11, Microsoft 365, and Active Directory.
- Basic networking knowledge (Wi-Fi, LAN, switches, printers).
- Experience setting up or supporting construction site trailers is an asset.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and customer service skills.
- Valid Ontario driver’s license and access to a reliable vehicle - this role requires travel to construction sites and trailer setups.
Equity Statement At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.
#ITR
#CompugenITR
About Compugen Inc
To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations deliver experience by design. This is what it means to be human-centred and technology-enabled.
We believe that partner is a verb. With Compugen as your ally from day one, you see and feel the difference. This is where inspiration meets impact.
Relentlessly Curious We think differently. We ask questions in an unending pursuit to uncover your why. From the way we engage internally to the bonds we build with our customers and community, this no-stone-unturned passion translates possibility into reality.
Collaborative at the Core We are grounded in the potential of technology and the impact of people. Through deep discussion and challenging inquiry, we embrace diverse perspectives and celebrate unique views. With true trust in each other creative ideas flow, goals are achieved, and innovation abounds.
Driven to Make a Difference When you have innovation at hand and intention in your heart, one person can drive change. With one word, one device, one connection; change ignites, and all will flourish.
Get an Ally in Your Technology Journey.
We deliver experience by design; visit compugen.com to start now:
#DreamDesignDeliver
About the role
About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!
Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.
Position Overview: The Help Desk Technician provides day-to-day technical support for staff across office and construction site environments.
This role involves setting up, maintaining, and troubleshooting computer systems, printers, and network equipment, as well as assisting with Office 365 administration and general IT tasks.
The ideal candidate is hands-on, organized, and comfortable supporting both office users and field teams.
Key Responsibilities:
- Prepare, image, and deploy new desktop and laptop computers; install required software and user profiles.
- Diagnose and resolve hardware, software, and network issues on PCs, printers, and peripherals.
- Set up site trailers with computers, internet connections, printers, and other IT equipment; ensure smooth connectivity to the head office network.
- Create and manage user accounts, mailboxes, distribution lists, and licenses within Microsoft 365.
- Configure monitors, docking stations, VoIP phones, and other peripherals to ensure proper ergonomics and performance.
- Assist with small IT projects such as cable management, device inventory, system updates, and onboarding new employees.
- Log, track, and update service requests in the IT ticketing system, ensuring timely resolution.
Skills & Qualifications:
- 1 - 3 years of experience in IT support or a help desk environment.
- Proficiency in Windows 10/11, Microsoft 365, and Active Directory.
- Basic networking knowledge (Wi-Fi, LAN, switches, printers).
- Experience setting up or supporting construction site trailers is an asset.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and customer service skills.
- Valid Ontario driver’s license and access to a reliable vehicle - this role requires travel to construction sites and trailer setups.
Equity Statement At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.
#ITR
#CompugenITR
About Compugen Inc
To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations deliver experience by design. This is what it means to be human-centred and technology-enabled.
We believe that partner is a verb. With Compugen as your ally from day one, you see and feel the difference. This is where inspiration meets impact.
Relentlessly Curious We think differently. We ask questions in an unending pursuit to uncover your why. From the way we engage internally to the bonds we build with our customers and community, this no-stone-unturned passion translates possibility into reality.
Collaborative at the Core We are grounded in the potential of technology and the impact of people. Through deep discussion and challenging inquiry, we embrace diverse perspectives and celebrate unique views. With true trust in each other creative ideas flow, goals are achieved, and innovation abounds.
Driven to Make a Difference When you have innovation at hand and intention in your heart, one person can drive change. With one word, one device, one connection; change ignites, and all will flourish.
Get an Ally in Your Technology Journey.
We deliver experience by design; visit compugen.com to start now:
#DreamDesignDeliver