Who you are

• Proven experience in product, business development or client services
• Deep understanding of Consumer Payments and Franchise, Risk, Operations & Compliance
• Exceptional strategic thinking, problem-solving, and communication skills (with fluency in English)
• Creative problem solver with an entrepreneurial attitude and a results-driven mindset with the ability to generate “out of the box” solutions
• Adaptable to new innovations and evolution of payment ecosystems and digital platforms in the context of emerging technologies and AI
• Comfortable working closely with business and technical teams to shape feasible and scalable solutions
• Proven ability to influence senior stakeholders and drive cross-functional initiatives across geographically diverse teams and cultures

What the job involves

• Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow
• Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base
• This role sits within the Business & Markets Insights (B&MI) services organization
• The B&MI vertical is focused on creating products and solutions that create value for customers through Analytics, Insights, Business Experimentation, and Consulting & Digital Labs
• Within B&MI, Deploy is one of the fastest-growing consulting capabilities, designed to accelerate implementation, execution, and adoption of Mastercard strategies and platforms
• Deploy bridges strategy and delivery by providing end-to-end program management and execution subject matter experts to clients, technical scoping, technical implementation capabilities, as well as cutting-edge platform solutions across multiple verticals
• Our mission is to ensure clients maximize value realization from the insights, strategies and platform solutions we recommend and support implement
• The Global Product Director will lead the strategic vision, deploy solution development, commercialization, and go to market activities to accelerate uptake of Deploy Services globally with a primary focus on Consumer Payments and Franchise, Risk, Operations & Compliance
• Act as a product owner, defining and driving Deploy’s global product strategy for his/her assigned verticals and capabilities aligned with Mastercard and Consulting priorities
• Drive global Deploy global revenue, ensure consistent growth, and champion Deploy offerings in priority markets
• Identify regional client pain points and value pools; and bring global product solutions and initiatives to the region. This includes, advocating new solutions and leveraging/sharing best practices across regions
• Define solution concepts, scope, use cases, and pricing in close collaboration with solution architects
• Define and validate feasibility and market fit with regional product and delivery teams ensuring clarity and alignment on solution implementation steps, dependencies, and resourcing assumptions for scalable execution
• Champion AI-First development, embedding AI-driven approaches across product design, delivery, and innovation
• Leverage global GTM frameworks, standardized offer packages, pricing models and scalable contracting frameworks to accelerate commercialization of Deploy solutions
• Develop sales enablement materials, playbooks, training and partner with regional teams for pipeline generation and early wins
• Partner with Deploy’s Strategic Partnerships team to identify and evaluate third party solutions and manage the integration of external capabilities and platforms into Deploy solutions
• Develop thought leadership, publish Deploy IP, and represent Deploy internally and in external forums

Benefits

• Gym membership
• Pension plan
• Share purchase options
• Extra holiday purchase optional
• 25 days holiday (excl. bank holidays)
• Work from home opportunities
• Health insurance