Administrative Support 2 – Receptionist

Classification: Administrative Support 2

Status: PTR .8FTE

4 days a Week in Office

Pay Grade: 2 - $24.39 - $26.04 per hour

Employee Group: BCGEU

Start Date: ASAP

Position Summary

Operates a multi-line switchboard and performs reception duties while providing basic administrative support functions such as word processing, data entry, and building-related clerical tasks.

Responsibilities

• Reception Services: Operates the multi-line switchboard, directs calls, receives visitors, and responds to general in-person and telephone inquiries.
• Administrative Support: Performs general word processing and data entry, including typing correspondence and reports from rough drafts or general instructions.
• Records Management: Assembles files, assigns file numbers, and maintains relevant registers and filing systems.
• Mail & Logistics: Receives, records, and distributes incoming/outgoing mail, faxes, and courier documents; signs for receipt of packages and shipments.
• Building Operations: Performs general office functions such as booking and setting up meeting rooms and maintaining a stock of supplies for the work area.
• Equipment Maintenance: Operates office equipment (photocopiers, shredders, etc.) and performs minor maintenance such as loading paper, clearing jams, and changing toner.
• Issue Escalation: Refers complex problems or advanced equipment maintenance requirements to a supervisor.
• Client Assistance: Assists with client intake by obtaining information and completing required documentation; schedules and confirms client appointments.
• Financial Tasks: Receives and records cash transactions, issues receipts, and maintains a petty cash account.
• Timekeeping: Performs basic timekeeping functions, such as tracking hours worked and reviewing timesheets for accuracy.
• Office Presence: Physically present in the office for a minimum of 3 days per week to provide reception coverage.

Qualifications

Education, Training and Experience

• Education: Grade 12 graduation.
• Training: Completion of an Office Assistant Certificate.
• Experience: Recent, related experience of six months, or an equivalent combination of education and training.

Knowledge, Skills and Abilities

• Typing Speed: Ability to type at 50 wpm.
• Communication: Ability to communicate effectively both verbally and in writing.
• Office Proficiency: Knowledge of Business English and general office procedures.
• Organization: Ability to organize and prioritize daily tasks.
• Collaboration: Ability to work independently and cooperatively with others.
• Technical Skills: Ability to operate related office equipment.
• Physical Ability: Physical ability to carry out the duties of the position.

Why this fits Admin 2 (Benchmark 80110):

• Removed Minute Taking: Admin 2 focuses on "booking and setting up rooms" rather than "taking and distributing minutes".
• Removed Staff Training: Responsibilities for "scheduling and training of all admin staff" were removed to stay within the Admin 2 scope.
• Removed Committee Support: Support for the OH&S Committee and vendor management was removed, as these are high-level coordination tasks typical of Admin 3.
• Standardized Typing: The typing requirement is set at 50 wpm rather than 60 wpm.

Benefits & Perks

Our workplace culture embraces Hope, Kindness, Collaboration, Innovation, and Family. We offer meaningful benefits and perks that make a difference for you and your family. Here are some of them:

• Extended Health and Dental plan
• Municipal Pension Plan
• Collaborative team environment
• Learning and development opportunities
• Free Onsite Parking
• Workplace wellness

Internal Posting: May 8th – May 12th, 2026

External Posting: May 8th – Open until filled.