About TIES

The Immigrant Education Society (TIES) is a not-for-profit registered charitable organization that has been actively serving newcomers and low-income Calgarians since 1988. TIES' primary goal is to provide immigrants and economically disadvantaged individuals with a solid foothold in Canada and afford them the opportunities to feel belonging in their new community.

To provide high-quality, innovative language education, economic empowerment support, and holistic services for newcomers and Canadians in need, along with community-based research that benefits the broader community.

‍At TIES, we offer more than a job. We offer the opportunity to shape inclusive systems, strengthen communities, and contribute to meaningful social change. Our work is grounded in our values of Togetherness in Action, Inclusivity by Design, Empowerment with Purpose, and Strength in Curiosity.

If you are passionate about building inclusive workplaces and contributing to community impact, we invite you to apply to this opportunity.

About the Position

Position TitleEducation Program Coordinator

Job Type Full Time, Temporary - 35 hours per week (8 weeks)

Work Location Onsite

Reports to Manager, EAL and Foundational Learning

Summary of Role

The Education Program Coordinator assists with the administration of daily operations within the EAL and Foundational Learning Department, working closely with department coordinators, instructors, and volunteers to ensure program effectiveness, efficiency, and a high standard of service for clients.

Primary Duties & Responsibilities

Client Support and Program Delivery

• Support daily operations of Drop-in ESL, Basic English, Computer Access for Literacy Learners (CALL), and Reading Room programs
• Assist volunteer tutors and instructors with lessons and occasional supervised teaching
• Support inventory and supplies, including organizing teaching materials and monitoring resource needs

Coordination and Communication Support

• Build positive relationships with learners and volunteers to support engagement
• Support a safe, inclusive, and respectful learning environment
• Collaborate with program staff to meet program goals

Administrative and Resource Management

• Complete administrative tasks including data entry, reporting, documentation, and filing
• Help plan and lead small projects such as presentations or volunteer-appreciation activities

This job posting reflects the general duties of the role but is not intended to be a detailed description of all duties. The Settlement Worker – Community Services may be asked to perform other duties as required or assigned.

Core Competencies

• Communication & Collaboration
• Inclusivity & Cultural Responsiveness
• Adaptability & Resilience
• Instructional & Service Excellence
• Continuous Learning & Growth Mindset
• Leadership & Accountability

Requirements / Qualifications

• High School Diploma or currently enrolled in college or university
• Experience working with non-profit organizations is an asset
• Comfortable with using technology, e.g. MS Office, Internet, skype, websites
• Be between 15 and 30 years of age at the start of employment
• Be a Canadian citizen, permanent resident, or a person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of employment
• Have a valid Social Insurance Number (SIN) at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation
• International students are not eligible. Recent immigrants are eligible if they are Canadian Citizen or permanent residents
• Knowledge of general or EAL teaching methodology
• Strong written and verbal communication
• Problem-solving and conflict resolution

TIES is proud to be an equal opportunity employer; we welcome and encourage applicants from diverse backgrounds and experiences. If you are passionate about our mission and can contribute to our team, we encourage you to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, gender, gender identity or expression, family status, marital status, sexual orientation, place of origin, source of income, mental and physical disability, age or veteran status.

Join Our Team

If you are passionate about building inclusive workplaces and strengthening communities, we invite you to apply.

The successful candidate must complete a Police Information Check with Vulnerable Sector Search and a Child Intervention Record Check.

Applications will be accepted until a suitable candidate is found.

TIES is committed to providing reasonable accommodation throughout the recruitment process. To request accommodation, please contact us.

We thank all applicants for their interest in this opportunity. Only shortlisted candidates will be contacted for an interview.