Account Manager (Ecommerce/Seller Onboarding)
About the role
Job Title: Account Manager III Location: Remote Duration: 6+ months contract
About the Role Support sellers by onboarding, training, and coaching them to launch successfully and grow on the live commerce platform. This is an execution-focused role centered on seller success, performance coaching, and account management.
What You’ll Do Deliver structured onboarding and training using existing playbooks and scripts Coach sellers through their first 8 weeks, helping improve live show quality and performance Monitor seller KPIs (GMV, viewership, conversion, engagement) and provide data-led guidance Act as the main point of contact for a portfolio of ~30 sellers Onboard 2–4 new sellers weekly and manage ongoing engagement
What We’re Looking For Experience in account management, customer success, or seller support (e-commerce) Strong coaching, communication, and relationship-building skills Comfortable using data and dashboards to guide performance improvements Able to follow established frameworks (not a strategy or playbook creation role) Self-starter who can manage multiple sellers simultaneously Background in marketplaces, live commerce, or small-business seller support Familiarity with KPIs like GMV, conversion rate, and engagement metrics
Not the right fit? Search for Account Manager jobs in Canada
About BayOne Solutions
BayOne is a minority-owned Technology and Talent Solutions Partner with a global footprint, headquartered in the San Francisco Bay Area. We excel at bridging talent and technology gaps, building strong teams in Project & Program Management, Cloud Computing, IT Infrastructure, Big Data, Software Engineering, User Experience Design, and more. Our commitment to customer success is matched by our passion for championing diversity in tech. We believe in sustainable practices and are dedicated to making a positive impact on the communities we serve. At BayOne, we’re more than a technology and talent partner—we’re a trusted ally in driving innovation and success. We are passionate about diversity in the tech industry and are dedicated to #MakeTechPurple.
Our team will only email you via @bayone.com or @bayonesolutions.com email domains.
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Account Manager (Ecommerce/Seller Onboarding)
About the role
Job Title: Account Manager III Location: Remote Duration: 6+ months contract
About the Role Support sellers by onboarding, training, and coaching them to launch successfully and grow on the live commerce platform. This is an execution-focused role centered on seller success, performance coaching, and account management.
What You’ll Do Deliver structured onboarding and training using existing playbooks and scripts Coach sellers through their first 8 weeks, helping improve live show quality and performance Monitor seller KPIs (GMV, viewership, conversion, engagement) and provide data-led guidance Act as the main point of contact for a portfolio of ~30 sellers Onboard 2–4 new sellers weekly and manage ongoing engagement
What We’re Looking For Experience in account management, customer success, or seller support (e-commerce) Strong coaching, communication, and relationship-building skills Comfortable using data and dashboards to guide performance improvements Able to follow established frameworks (not a strategy or playbook creation role) Self-starter who can manage multiple sellers simultaneously Background in marketplaces, live commerce, or small-business seller support Familiarity with KPIs like GMV, conversion rate, and engagement metrics
Not the right fit? Search for Account Manager jobs in Canada
About BayOne Solutions
BayOne is a minority-owned Technology and Talent Solutions Partner with a global footprint, headquartered in the San Francisco Bay Area. We excel at bridging talent and technology gaps, building strong teams in Project & Program Management, Cloud Computing, IT Infrastructure, Big Data, Software Engineering, User Experience Design, and more. Our commitment to customer success is matched by our passion for championing diversity in tech. We believe in sustainable practices and are dedicated to making a positive impact on the communities we serve. At BayOne, we’re more than a technology and talent partner—we’re a trusted ally in driving innovation and success. We are passionate about diversity in the tech industry and are dedicated to #MakeTechPurple.
Our team will only email you via @bayone.com or @bayonesolutions.com email domains.