##Full job description

Job Overview

Hearn Industrial Services in Windsor ON is seeking a dynamic and detail-orientedTruck Dispatcherto join our team. In this vital role, you will coordinate and manage the daily movement of freight and trucks, ensuring seamless transportation operations. Your proactive approach will optimize routes, monitor shipments, and communicate effectively with drivers, carriers, and clients to deliver exceptional service. If you thrive in a fast-paced environment and possess strong communication and analysis skills, this opportunity is perfect for you to make a significant impact in our logistics network.

Wage -$38,000 to $42,000 dollars per year

Shift -Days -Hours to be determined

Duties

• Coordinate and schedule truck dispatches using transportation management systems (TMS) to optimize freight routes and delivery times

• Monitor GPS and GIS (Geographic Information Systems) data to track vehicle locations, ensure timely deliveries, and adjust plans as needed

• Communicate clearly with drivers, carriers, and brokers, clients via multi-line phone systems, maintaining professional phone etiquette at all times

• Manage shipping & receiving schedules, ensuring proper documentation and compliance with safety standards

• Utilize analysis skills to identify inefficiencies in transportation planning and implement improvements for supply chain optimization

• Maintain detailed logs of dispatch activities, incidents, delays, and other relevant information for reporting purposes

• Carry out additional responsibilities as needed to support operations

Requirements

• Proven experience in dispatching and logistics within the transportation or logistics industry

• Strong communication and problem-solving skills

• Ability to work in a fast-paced environment

• Basic knowledge of load boards (DAT, Truckstop, etc.) is an asset

• Excellent communication skills with the ability to handle multiple calls efficiently while maintaining professionalism

• Proficiency in data entry, typing accuracy, and managing multi-line phone systems

• Understanding of freight operations including shipping & receiving procedures and 3PL (third-party logistics) coordination

• Ability to analyze transportation data to improve efficiency and reduce costs

• Knowledge of transportation planning principles within supply chain management

Education:

• Secondary School (preferred)

Experience:

• Dispatch: 1 years (Required)

• load boards: 1 years (Preferred)

• Dispatch software: 1 years (Preferred)

• Microsoft Office: 5 years (Preferred)

Benefits:

• Dental care

• Extended health care

• Life insurance

• RRSP match

• Vision care

Work Location: In person

Join us as a Truck Dispatcher in Windsor, ON — where your organizational skills and passion for logistics will drive our success forward! We’re committed to fostering a vibrant work environment that values your contributions while supporting your professional growth.

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Pay: $38,000.00-$42,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• RRSP match
• Vision care

Education:

• Secondary School (preferred)

Experience:

• Dispatch: 5 years (required)
• load boards: 5 years (required)
• Dispatch software: 5 years (required)
• Microsoft Office : 10 years (required)

Work Location: In person