About the role
Service Representative-Quebec City
Req #4871
Quebec City Area, QC, Canada
Job Description
Posted Tuesday, August 5, 2025, 11:00 PM
Who We Are & What We Do
The Hillman Group services a wide variety of customers in the Automotive, Industrial, Retail and Agricultural channels. We have products in Home Depot, Lowes, Canadian Tire, Walmart and more! Have you ever done any home improvement projects? If so, you likely know our products.
The Hillman Group Canada employs over 700 employees in 2 manufacturing facilities and 7 distribution facilities across Canada. We have a great group of professionals whose dedication and teamwork form the backbone of our company.
Job Summary
The Service Rep is responsible for providing hands-on service to Big Box retail outlets, setting up company displays, merchandising stock, ensuring adequate stock levels are in place and resolving day-to-day customer issues when possible.
Essential Job Functions *
-
Visits designated stores as scheduled, merchandising inventory, sorts bins and attends to general housekeeping duties.
-
Assisting inventory replenishment representatives with duties including sorting, cleaning bins and products
-
Help with resets when needed.
-
Travel between stores in selected region, to be determined.
-
Comply with company policies and procedures.
-
Support and follow internal health and safety programs and protocols.
-
Perform other duties as assigned by management.
-
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.
Education & Experience
-
High school diploma or equivalent experience.
-
3-5 years in a retail vendor or big box environment or related experience.
Competencies – Knowledge, Skills, and Abilities
-
Excellent computer skills (MS Office) specifically MS Excel and Outlook.
-
Performs function with a sense of purpose and a degree of urgency.
-
Creates a positive work environment by demonstrating and sharing functional/technical knowledge.
-
Strong interpersonal skills with an emphasis on teamwork.
-
Excellent organizational, analytical and communication skills (oral & written).
-
Travel required.
Operational Equipment
- N/A
Work Environment and Physical Demands
Work Environment
Choose an item.
Physical Demands
Choose an item.
If you are interested in joining a fun and collaborative work environment, apply today!
We are committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, we will, in consultation with the applicant, determine the nature of any accommodation that may be required.
The Hillman Group Canada ULC
900 Passmore Ave., Scarborough, ON M1X 0A1 Tel: (416) 694-3351 hpaulin.com hillmangroup.ca Linkedin.com/company/the-hillman-group/
Job Details
Job Family
Canada
Pay Type
Hourly
Quebec City Area, QC, Canada
About The Hillman Group
Welcome to Hillman,
Founded in 1964 and headquartered in Cincinnati, Ohio, Hillman Solutions is a leading North American provider of complete hardware solutions. Delivering simple solutions in a complex world to 26,000 customers including Lowe’s, Home Depot, Ace Hardware, Do-It-Best, Walmart and many more.
Hillman designs innovative products and merchandising solutions for complex categories and provides outstanding customer service. Hillman continues to grow as the leading provider of complete hardware solutions by delivering a ‘small business’ experience with ‘big business’ efficiency.
Careers at Hillman include design, engineering, finance, information technology, product management, sales, retail merchandising, warehouse operations, and many more.
About the role
Service Representative-Quebec City
Req #4871
Quebec City Area, QC, Canada
Job Description
Posted Tuesday, August 5, 2025, 11:00 PM
Who We Are & What We Do
The Hillman Group services a wide variety of customers in the Automotive, Industrial, Retail and Agricultural channels. We have products in Home Depot, Lowes, Canadian Tire, Walmart and more! Have you ever done any home improvement projects? If so, you likely know our products.
The Hillman Group Canada employs over 700 employees in 2 manufacturing facilities and 7 distribution facilities across Canada. We have a great group of professionals whose dedication and teamwork form the backbone of our company.
Job Summary
The Service Rep is responsible for providing hands-on service to Big Box retail outlets, setting up company displays, merchandising stock, ensuring adequate stock levels are in place and resolving day-to-day customer issues when possible.
Essential Job Functions *
-
Visits designated stores as scheduled, merchandising inventory, sorts bins and attends to general housekeeping duties.
-
Assisting inventory replenishment representatives with duties including sorting, cleaning bins and products
-
Help with resets when needed.
-
Travel between stores in selected region, to be determined.
-
Comply with company policies and procedures.
-
Support and follow internal health and safety programs and protocols.
-
Perform other duties as assigned by management.
-
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.
Education & Experience
-
High school diploma or equivalent experience.
-
3-5 years in a retail vendor or big box environment or related experience.
Competencies – Knowledge, Skills, and Abilities
-
Excellent computer skills (MS Office) specifically MS Excel and Outlook.
-
Performs function with a sense of purpose and a degree of urgency.
-
Creates a positive work environment by demonstrating and sharing functional/technical knowledge.
-
Strong interpersonal skills with an emphasis on teamwork.
-
Excellent organizational, analytical and communication skills (oral & written).
-
Travel required.
Operational Equipment
- N/A
Work Environment and Physical Demands
Work Environment
Choose an item.
Physical Demands
Choose an item.
If you are interested in joining a fun and collaborative work environment, apply today!
We are committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, we will, in consultation with the applicant, determine the nature of any accommodation that may be required.
The Hillman Group Canada ULC
900 Passmore Ave., Scarborough, ON M1X 0A1 Tel: (416) 694-3351 hpaulin.com hillmangroup.ca Linkedin.com/company/the-hillman-group/
Job Details
Job Family
Canada
Pay Type
Hourly
Quebec City Area, QC, Canada
About The Hillman Group
Welcome to Hillman,
Founded in 1964 and headquartered in Cincinnati, Ohio, Hillman Solutions is a leading North American provider of complete hardware solutions. Delivering simple solutions in a complex world to 26,000 customers including Lowe’s, Home Depot, Ace Hardware, Do-It-Best, Walmart and many more.
Hillman designs innovative products and merchandising solutions for complex categories and provides outstanding customer service. Hillman continues to grow as the leading provider of complete hardware solutions by delivering a ‘small business’ experience with ‘big business’ efficiency.
Careers at Hillman include design, engineering, finance, information technology, product management, sales, retail merchandising, warehouse operations, and many more.