Extra-Mural Administrative Support Coordinator
About the role
Competition # EM26077, Full Time Permanent, Saint John
**Closing date:**March 25, 2026
COMPETITION NUMBER
EM26077
CLASSIFICATION NAME
Extra-Mural Administrative Support Coordinator
POSITION TITLE
Extra-Mural Administrative Support Coordinator
CLASSIFICATION CODE
1064
BARGAINING UNIT
CUPE 1252
UNIT LOCATION
Saint John
STATUS
Full Time Permanent
FULL TIME EQUIVALENT
1.0
HOURS OF WORK
0800hr to 1600hr Monday-Friday. Subject to change due to operational requirements.
ANTICIPATED START DATE
As soon as possible
ANTICIPATED END DATE
Not applicable
SALARY RANGE
As per collective agreement
LANGUAGE REQUIREMENT
Written and spoken competence in English and French is required.
CLOSING DATE
March 25,2026
Imagine a career where, at the end of every day, you know you've made a positive difference in the lives of people who need your help.
The New Brunswick Extra-Mural Program (EMP), often known as the “hospital without walls,” has operated under the simple philosophy of helping New Brunswickers receive the care they need in the places where they are healthiest and happiest - their homes and communities. EMP makes a difference in the lives of those it serves by drastically reducing hospital admissions and greatly increasing patient satisfaction with its level of health care.
As part of EMP, your role is vital in our province's overall health. Join an integrated, multi-disciplinary team of health care professionals, dedicated to providing New Brunswickers with outstanding, highly coordinated primary health care.
JOB SUMMARY
The Extra-Mural Administrative Support Coordinator is responsible for providing leadership, coordination, and advanced administrative support to the Extra-Mural Program (EMP) Unit. Reporting to the EMP Manager, the position also requires providing functional supervision and day‑to‑day directions to administrative support employees. The position oversees the work of administrative support staff, ensures continuity of operations, supports scheduling and payroll maintenance, participates in staffing and performance processes, and maintains key administrative, registration, and fleet functions. This position contributes to efficient service delivery, compliance with standards, and consistent organizational communication.
KEY RESPONSIBILITIES
Supervisory & Coordination Duties
Plans, organizes, schedules, and coordinates the daily work of administrative support staff.
Provides direction, guidance, and support; serves as a resource on administrative processes, procedures, and systems.
Assists the manager with monitoring and controlling budget elements (supplies, overtime, operational expenses).
Enters payroll information, maintains staff time records in Telestaff, and arranges replacement coverage for absences.
Participates in onboarding and training of administrative employees.
Participate in performance management, including interviews and feedback.
Disseminates updates including policy changes and SOPs.
Updates and maintains distribution lists.
Registration/Admission Duties
Performs reception duties including phones, greeting visitors, and redirecting inquiries.
Processes referral requests; enters physicians’ orders.
Fleet Maintenance Duties
Coordinates repairs, cleaning, and inspections of EMP vehicles.
Maintains documentation and assignment of vehicles.
Administrative Support Duties
Prepares documents such as reports, letters, and forms.
Performs general office duties such as photocopying, faxing, filing, and handling mail.
Maintains inventories of supplies and equipment.
Compiles statistics and produces reports.
Verifies codes and submits invoices.
Maintains petty cash account.
Schedules meetings; records, types and distributes minutes.
Coordinates travel and processes expenses.
REQUIRED QUALIFICATIONS AND OTHER JOB REQUIREMENTS: High school graduation plus an administrative support program of over one year and up to two years, which includes medical terminology/transcription courses.
Two years of previous work experience with demonstrated supervisory ability
**Demonstrated proficiency in all the following areas:**Microsoft, Typing, Medical Terminology, Data Entry
Knowledge of medical terminology and patient registration processes.
Experience with scheduling software, Telestaff considered an asset.
Strong organizational, communication, and interpersonal skills.
Able to work all shifts as assigned, maintaining a good attendance record;
Ability to maintain confidentiality.
Submit a valid and clean criminal record check.
All interested applicants are encouraged to apply as an equivalent combination of education, training and experience may be considered.
**Note:**For any positions in the St. Stephen EMP unit, a valid Canadian passport or Nexus card will be required.
If you are interested in working with a dynamic team of professionals and possess the necessary qualifications, submit your resume.
We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.
EM/ANB Inc. is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.
About New Brunswick Extra-Mural (EMP)-Programme extra-mural (PEM) du Nouveau-Brunswick
For more than 35 years, the New Brunswick Extra-Mural Program (EMP) has operated under the simple philosophy of 'home first.' It speaks to the EMP's goal of helping New Brunswickers receive the care they need in the places where they are healthiest and happiest - their homes and communities. As part of EMP, your role is vital in our province's overall health.
Branded the 'hospital without walls,' the EMP makes a difference in the lives of those it serves by drastically reducing hospital admissions and greatly increasing patient satisfaction with its level of health care.
Join the multi-disciplinary team brought together by the Government of New Brunswick (GNB) and managed by Medavie Health Services New Brunswick (MHSNB): a team dedicated to building a healthier New Brunswick, and one in which the EMP is key to its success.
Depuis plus de 35 ans, le Programme extra-mural (PEM) du Nouveau-Brunswick a comme simple philosophie opérationnelle « chez soi avant tout », qui reflète son but d'aider les Néo-Brunswickois à obtenir les soins dont ils ont besoin là où ils sont le plus heureux et le plus en santé : leurs domiciles et leurs collectivités. En faisant partie du PEM, votre rôle est vital à la santé générale de notre province.
Ce programme communément connu comme l'« hôpital sans murs » a significativement changé le cours des choses pour les personnes qu'il sert, en réduisant considérablement les admissions à l'hôpital et en augmentant grandement la satisfaction des patients en ce qui concerne leur niveau de soins de santé.
Joignez-vous à l'équipe multidisciplinaire formée par le gouvernement du Nouveau-Brunswick (GNB) et gérée par Services de santé Medavie Nouveau-Brunswick (SSMNB), qui est dévouée à bâtir un Nouveau-Brunswick plus en santé, au sein duquel le PEM est la clé du succès.
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Extra-Mural Administrative Support Coordinator
About the role
Competition # EM26077, Full Time Permanent, Saint John
**Closing date:**March 25, 2026
COMPETITION NUMBER
EM26077
CLASSIFICATION NAME
Extra-Mural Administrative Support Coordinator
POSITION TITLE
Extra-Mural Administrative Support Coordinator
CLASSIFICATION CODE
1064
BARGAINING UNIT
CUPE 1252
UNIT LOCATION
Saint John
STATUS
Full Time Permanent
FULL TIME EQUIVALENT
1.0
HOURS OF WORK
0800hr to 1600hr Monday-Friday. Subject to change due to operational requirements.
ANTICIPATED START DATE
As soon as possible
ANTICIPATED END DATE
Not applicable
SALARY RANGE
As per collective agreement
LANGUAGE REQUIREMENT
Written and spoken competence in English and French is required.
CLOSING DATE
March 25,2026
Imagine a career where, at the end of every day, you know you've made a positive difference in the lives of people who need your help.
The New Brunswick Extra-Mural Program (EMP), often known as the “hospital without walls,” has operated under the simple philosophy of helping New Brunswickers receive the care they need in the places where they are healthiest and happiest - their homes and communities. EMP makes a difference in the lives of those it serves by drastically reducing hospital admissions and greatly increasing patient satisfaction with its level of health care.
As part of EMP, your role is vital in our province's overall health. Join an integrated, multi-disciplinary team of health care professionals, dedicated to providing New Brunswickers with outstanding, highly coordinated primary health care.
JOB SUMMARY
The Extra-Mural Administrative Support Coordinator is responsible for providing leadership, coordination, and advanced administrative support to the Extra-Mural Program (EMP) Unit. Reporting to the EMP Manager, the position also requires providing functional supervision and day‑to‑day directions to administrative support employees. The position oversees the work of administrative support staff, ensures continuity of operations, supports scheduling and payroll maintenance, participates in staffing and performance processes, and maintains key administrative, registration, and fleet functions. This position contributes to efficient service delivery, compliance with standards, and consistent organizational communication.
KEY RESPONSIBILITIES
Supervisory & Coordination Duties
Plans, organizes, schedules, and coordinates the daily work of administrative support staff.
Provides direction, guidance, and support; serves as a resource on administrative processes, procedures, and systems.
Assists the manager with monitoring and controlling budget elements (supplies, overtime, operational expenses).
Enters payroll information, maintains staff time records in Telestaff, and arranges replacement coverage for absences.
Participates in onboarding and training of administrative employees.
Participate in performance management, including interviews and feedback.
Disseminates updates including policy changes and SOPs.
Updates and maintains distribution lists.
Registration/Admission Duties
Performs reception duties including phones, greeting visitors, and redirecting inquiries.
Processes referral requests; enters physicians’ orders.
Fleet Maintenance Duties
Coordinates repairs, cleaning, and inspections of EMP vehicles.
Maintains documentation and assignment of vehicles.
Administrative Support Duties
Prepares documents such as reports, letters, and forms.
Performs general office duties such as photocopying, faxing, filing, and handling mail.
Maintains inventories of supplies and equipment.
Compiles statistics and produces reports.
Verifies codes and submits invoices.
Maintains petty cash account.
Schedules meetings; records, types and distributes minutes.
Coordinates travel and processes expenses.
REQUIRED QUALIFICATIONS AND OTHER JOB REQUIREMENTS: High school graduation plus an administrative support program of over one year and up to two years, which includes medical terminology/transcription courses.
Two years of previous work experience with demonstrated supervisory ability
**Demonstrated proficiency in all the following areas:**Microsoft, Typing, Medical Terminology, Data Entry
Knowledge of medical terminology and patient registration processes.
Experience with scheduling software, Telestaff considered an asset.
Strong organizational, communication, and interpersonal skills.
Able to work all shifts as assigned, maintaining a good attendance record;
Ability to maintain confidentiality.
Submit a valid and clean criminal record check.
All interested applicants are encouraged to apply as an equivalent combination of education, training and experience may be considered.
**Note:**For any positions in the St. Stephen EMP unit, a valid Canadian passport or Nexus card will be required.
If you are interested in working with a dynamic team of professionals and possess the necessary qualifications, submit your resume.
We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.
EM/ANB Inc. is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.
About New Brunswick Extra-Mural (EMP)-Programme extra-mural (PEM) du Nouveau-Brunswick
For more than 35 years, the New Brunswick Extra-Mural Program (EMP) has operated under the simple philosophy of 'home first.' It speaks to the EMP's goal of helping New Brunswickers receive the care they need in the places where they are healthiest and happiest - their homes and communities. As part of EMP, your role is vital in our province's overall health.
Branded the 'hospital without walls,' the EMP makes a difference in the lives of those it serves by drastically reducing hospital admissions and greatly increasing patient satisfaction with its level of health care.
Join the multi-disciplinary team brought together by the Government of New Brunswick (GNB) and managed by Medavie Health Services New Brunswick (MHSNB): a team dedicated to building a healthier New Brunswick, and one in which the EMP is key to its success.
Depuis plus de 35 ans, le Programme extra-mural (PEM) du Nouveau-Brunswick a comme simple philosophie opérationnelle « chez soi avant tout », qui reflète son but d'aider les Néo-Brunswickois à obtenir les soins dont ils ont besoin là où ils sont le plus heureux et le plus en santé : leurs domiciles et leurs collectivités. En faisant partie du PEM, votre rôle est vital à la santé générale de notre province.
Ce programme communément connu comme l'« hôpital sans murs » a significativement changé le cours des choses pour les personnes qu'il sert, en réduisant considérablement les admissions à l'hôpital et en augmentant grandement la satisfaction des patients en ce qui concerne leur niveau de soins de santé.
Joignez-vous à l'équipe multidisciplinaire formée par le gouvernement du Nouveau-Brunswick (GNB) et gérée par Services de santé Medavie Nouveau-Brunswick (SSMNB), qui est dévouée à bâtir un Nouveau-Brunswick plus en santé, au sein duquel le PEM est la clé du succès.