Job Description Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Our Workplace Strategy & Transformation/Finance office is seeking two (2) Workplace Portfolio Advisors to join the team! These roles are key in the day-to-day advisory, administration and management of Metrolinx’s Workplace portfolio, with a particular focus on contract administration, project management., change management, stakeholder and vendor engagement and monitoring risks.

What will I be doing?

• Liaise regularly with stakeholders such as Procurement, Finance, Real Estate, Communications, I & IT, and Station Services, and lead the contact management, coordination, and planning support Workplace initiatives.
• Understanding and ability to interpret and extract key terms related to Workplace contracts, including construction & leasehold improvements, facility management, and operational agreements.
• Act as liaison with the key stakeholders and all divisions to identify, evaluate and resolve issues, recommending Workplace initiatives and programs.
• Work collaboratively with other members of the Workplace team in managing workplace initiatives and programs.
• Lead business planning needs identification, including gathering and assessing customer service delivery business needs/requirements from key stakeholders across applicable business units.
• Project management of assigned projects, based on project complexity, stakeholder department resources, and project development and implementation timelines.
• Develop and maintain project management reports providing current, accurate, and meaningful information regarding project progress.
• Interact with cross functional teams, advisory committees, and stakeholders to identify and progress projects and initiatives, manages distribution of information and provide updates to senior management and stakeholders.
• Prepare communications and change management plans, communicate the implementation of initiatives, standards, and designs to various business units
• Provide change management support and lead continuous improvement initiatives across the Workplace portfolio.
• Review internal project/process management methodologies and consult Lean Centre of Excellence subject matter experts to look for opportunities for continuous improvements to maintain relevance with best practices.
• Reconciles billings and invoices against work orders; verifies billing amounts, quantities, and hours of labour; identifies and reports discrepancies for resolution.

What Skills and Qualifications Do I Need?

• Completion of a diploma in Business Administration, Interior Design, Architecture, Project Management, Facilities Management or related field – or a combination of education, training and experience deemed equivalent.
• Demonstrated experience with project lifecycle management solution systems, with a Workplace Management context preferred
• An understanding of the processes of project planning and contract administration, particularly in a public sector context
• Planning, organizing, and coordination skills to plan, prioritize, and organize work assignments to meet deadlines and achieve assigned objectives
• Experience with computer applications (e.g. Project Management software, MS Office Suite (Outlook, Word, Excel, PowerPoint, Visio, etc.), databases, timekeeping systems, and other application software
• Interpersonal, customer service, and oral/written communication skills
• Experience managing projects for general office facilities and related assets
• Operational, administrative, and financial procedures and office financial controls processes
• Project coordination experience to monitor progress projects for adherence to project requirements, specifications, timelines, and to achieve anticipated business results
• Experience gathering and analyzing business requirements
• Experience in research, analytical, and problem-solving skills
• Experience with Oracle and Isupplier
• Flexible Hours – must be prepared to occasionally work outside of regular working hours. (beyond 5pm during the work week and weekends as required, etc.).

Don’t Meet Every Requirement? If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com .

Application Process All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.