Key Responsibilities

• Environmental Coordination & Scheduling

• Manage the calendar for all non-production and production environments, ensuring optimal availability and minimal conflicts.

• Track environment usage, maintenance windows and refresh schedules.

• Request Management

• Serve as the primary point of contact for all non-prod environment requests.

• Evaluate and prioritize requests based on business needs and technical feasibility

• Communication & Documentation

• Send environment status minutes weekly

• Send timely communications regarding environment availability, outages, changes and refreshes.

• Maintain clear documentation of environment configurations, schedules and requests.

• On call for urgent production outage communications

• Collaboration and Problem Solving

• Work closely with development, QA, infrastructure and SAP teams to understand environment needs and constraints

• Facilitate discussions to identify and implement optimal solutions for environment provisioning and usage.

• Technical Oversight

• Understand technical SAP landscape components and server types (e.g. applications servers, database servers).

• Coordinate with technical teams to ensure environments are properly configured and maintained.

Qualifications

• Proven experience managing IT environments, preferably in a large enterprise setting.
• Familiarity with SAP systems and server infrastructure (Windows, Linux, cloud/on-prem).
• Strong organizational and communication skills.
• Ability to work independently and manage multiple priorities.

Preferred Skills

• Experience in global IT operations or large-scale enterprise environments.
• Background in software development, infrastructure, or systems engineering.
• Knowledge of ITIL or other service management frameworks.

Applications will be accepted until November 17,2025.

We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between $115,000 – $130,000 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.