Who you are

• If you enjoy building trusted, empathetic relationships, balancing people-first thinking with business priorities, creating environments where employees and leaders can do their best work, all while leveraging AI technology and processes to enable a more human experience - this could be the role for you!
• 5+ years of progressive HR/People & Culture experience in a business partner capacity
• Strong knowledge of Canadian and US employment standards and HR compliance practices
• Experience with coaching leaders and resolving employee relations matters with fairness and empathy
• Proven ability to guide performance management processes and design engagement initiatives
• Experience leading organizational wide initiatives, change management and proactively contributing to strategic direction
• Experience driving adoption of new technologies, including AI tools, across teams, helping leaders and employees embrace change with confidence and ethical awareness
• Strong relationship-building, communication, and problem-solving skills
• Leadership Coaching certification preferable but not required
• You’ll thrive here if you:
• Put Customers First: You’re passionate about solving problems, delivering exceptional value, and ensuring our customers succeed with our products
• Embrace Innovation: You think creatively, challenge the status quo, and continuously explore new ways to improve and grow—both personally and professionally—including how you leverage AI and emerging technologies in your work
• Value Collaboration: You work effectively across teams, listen actively, and contribute to a supportive and inclusive environment
• Act with Urgency: You’re motivated, proactive, and thrive in a fast-paced, dynamic environment where priorities can shift quickly and change is expected
• Take Ownership: You own your work, take responsibility for outcomes, and are proud of delivering results that drive impact
• Strive for Excellence: You maintain high standards, are goal-oriented, and continuously push yourself and your teammates to do their best
• Use AI Thoughtfully: You’re curious and proactive about adopting AI tools to work smarter, increase impact, and scale results—while understanding the importance of human judgment, ethics, and continuous learning

What the job involves

• We’re looking for a Senior HR Business Partner to report to our Director, People, who is passionate about helping Vidyardians thrive in their work and careers. This role will partner closely with leaders and teams to drive performance management, provide coaching, nurture engagement, and ensure we continue to grow in alignment with Canadian and US employment standards
• Performance & Growth: Lead performance management cycles including calibration (goal-setting, feedback, mid-year and year-end reviews) to ensure clarity, alignment, and continuous development
• Coaching Leaders: Partner with managers and senior leaders, offering coaching and guidance to strengthen leadership capabilities and team effectiveness
• Employee Experience: Act as a trusted advisor on employee relations, supporting fair, empathetic, and consistent practices that foster a strong culture of engagement and belonging
• Compliance: Ensure all programs and practices align with Canadian/US employment legislation, balancing compliance with a supportive, people-first approach
• Collaboration: Work alongside the broader People team to drive initiatives that support growth, inclusion, and engagement across Vidyard
• AI Fluency in People Practices: Ability to identify and integrate AI/automation into HR workflows (e.g., onboarding, engagement surveys, analytics, performance reviews) to streamline operations while enhancing employee experience
• Our Tech Stack: HiBob, Klaar, Kinfolk, CompAnalyst, Greenhouse, Sunlife, Fellow

Benefits

• Work-life Integration: At Vidyard, we set the bar high, expecting excellence and dedication from every team member. In return, we empower you to integrate work and life seamlessly. Enjoy the freedom of flexible hours and unlimited vacation, paired with programs that support working from anywhere—even while traveling
• Wellness Your Way: Leverage flexible spending accounts to spend on what matters most
• Mental Health Support: Access to Inkblot, a digital mental health platform, plus $1,500 per person per year for mental health services
• Parental Leave Top-Up: Support when it matters most, with enhanced parental leave benefits
• Make an Impact: At Vidyard, we believe in creating positive change. Enjoy paid volunteer hours to support the causes you care about and join Employee Resource Groups (ERGs) to connect with colleagues, champion inclusion, and drive meaningful impact within Vidyard and the communities we serve
• Invest in Your Growth: Regular performance reviews, individual development plans and an annual allowance of $1,500, dedicated to your professional development and ongoing learning
• Your Perfect Workspace: Whether you prefer the comfort of your home, or the energy of our Kitchener, Ontario, collaboration space, you’ll have the flexibility to choose. While we default to remote-first, occasional in-person meetings and events are thoughtfully designed for connection and collaboration