Family Connection Centre (FCC) Supervisor
About the role
Posted Thursday, August 21, 2025, 3:00 AM | Expires Monday, September 15, 2025, 2:59 AM
Why Work for the Town of Canmore: For starters, you can take great pride in our collaborative organization, its positive work culture, and our amazing group of talented people. Our staff genuinely care about our community and accomplish outstanding work every day for its citizens.
The Family Connection Centre (FCC) is part of the Community Social Development (CSD) department and promotes child and youth development by providing space, tools, and community connections that empower individuals and families to be resilient and actively build a community where all individuals can thrive. The FCC programs are comprised of provincially funded Bow Valley Family Resource Network programs, which delivers prevention and early intervention services, and municipally funded Social Connections programs, which focuses on building connections between individuals and community.
Position Overview: Reporting to the Manager of Community Social Development (CSD), the Family Connection Centre (FCC) Supervisor plays a key leadership role in supporting children, youth, and families in the Town of Canmore. This position leads a dedicated team in delivering child and youth development services, parenting education, and family supports that reflect both community needs and the strategic direction of Council and the CSD department.
As a member of the CSD leadership team, the FCC Supervisor contributes to program development, service delivery, and research, while ensuring compliance with all provincial and municipal reporting requirements. This role also includes acting as the Emergency Social Services (ESS) Director when needed and stepping in for the CSD Manager as required.
The FCC Supervisor is responsible for overseeing financial and program reporting, including grant and funding submissions, and for fostering strong relationships with provincial partners, other Family Resource Network programs, and the broader community. A key part of this role is championing a child development lens across the municipality—communicating its importance in ways that are inclusive, accessible, and impactful.
This is a meaningful opportunity for someone who is passionate about community well-being and eager to make a lasting difference. The ideal candidate will thrive in a workplace culture that values open and honest communication, collaboration, appreciation, and a developmental mindset. Strong organizational skills, financial acumen, and the ability to lead a motivated team are essential. The successful candidate will also bring political awareness and relationship-building skills to help align FCC programming with municipal priorities and advocate for the importance of child development across all sectors.
Core Accountabilities:
-
Provides the leadership, training, and technical guidance required to ensure the smooth operation of the business unit
-
Participates in daily operations of the team, collaborating with the team members as required
-
Researches best practices, technologies and equipment that will enhance departmental operations
-
Researches and implements initiatives that reduce our organization’s impact on the environment
-
Ensures timely and accurate submission of reports and operational documentation
-
Assists the manager with operational budget creation and monitoring
-
Willingness to work a variety of shift times and hours including evenings and weekends based on the departmental operations and unexpected issues
-
Is knowledgeable about all Town of Canmore services, processes, and directives
-
Is up to date with child development best practices and how to adapt them to our organizational and business environment
-
Proficient in the use and application of outcome-based and provincial software systems
-
Competently performs presentations, community workshops, one on one services
-
Proficiently and efficiently uses Microsoft 365 software and applications
-
Follows established standard operating procedures for safety, customer service, and financial transactions
-
Ensures client information is safeguarded, and confidentiality is maintained
-
Anticipates sensitive issues and plans an appropriate strategy
-
Assume a leadership role in an event of a community emergency representing the town’s Social Services team.
Education & Qualifications:
-
Post-secondary degree from a recognized university in related field such as Social Work, Child Development, Psychology, Education – Required
-
Knowledge of local government or public sector practices and procedures – Asset
-
Alberta Class 5 driver’s license – Required
-
Clean Criminal Reference Check and Child Intervention Record Check – Required
Experience:
-
3 years of related experience working with children, youth, families, and community – Required
-
Experience in a municipal setting, and/or working with a board of directors – Preferred
-
Advanced proficiency with Microsoft office programs (particularly Excel), with the ability to independently create and edit a variety of documents and spreadsheets – Required
-
Demonstrated ability to manage a budget – Required
-
Demonstrated ability to present to audiences with limited child development background – Required
-
Able to write clearly and concisely, and with political acumen – Required
-
Able to take on new activities with energy and innovation – Required
-
Organizational habits to understand, realistically plan for and meet deadlines, while adapting to changing demands and priorities – Required
-
Previous experience in a supervisory position – Required
-
Proven project management experience and expertise – Required
-
Experience presenting information, progress reports and professional advice to councils or senior management for decision making - Required
-
Demonstrated success managing conflict – Required
-
Emergency Social Service experience – Preferred
Salary & Benefits:
- Salary Range: $99,208.20 to $104,722.80 per annum. Pay rate will be calculated based on successful candidate’s related work experience and education
- Competitive benefits package, & health spending account
- Generous RRSP matching plan
- Personal development & learning opportunities
- Positive work culture
- Work-Life Balance
**Work Schedule:**Typically, Monday to Friday 8am-4:30pm; however, some flexibility will be required to work during the evening and weekends dependent on operational needs
Closing Date for Applications: This posting will remain open until September 14th, 2025.
How to Apply: To apply, please combine your cover letter and resume into a single document (PDF or Word)
To help us learn more about you, in your cover letter please clearly detail the following:
- Why do you work as the FCC Supervisor in Canmore?
- What impact do you want to have in the community?
- What skills, experience, and (most importantly) attitude will you bring to enhance the team and enrich our community
Prior to beginning work, the successful candidate will be required to submit all required certifications and
documentation, including driver`s abstract, vaccination record and criminal records checks. The Town of Canmore wishes to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interviews will be contacted.
The Town of Canmore is an inclusive and equal opportunity employer. All applicants will be considered for employment without attention to age, colour, race, gender, ancestry, ethnic origin, disability or sexual orientation. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, hr@canmore.ca
Job Details
Job Family
FCC (Formerly FRN)
Pay Type
Salary
Employment Indicator
Supervisor
Hiring Min Rate
99,208 CAD
Hiring Max Rate
104,722.8 CAD
902 7 Ave, Canmore, AB T1W 3K1, Canada
Family Connection Centre (FCC) Supervisor
About the role
Posted Thursday, August 21, 2025, 3:00 AM | Expires Monday, September 15, 2025, 2:59 AM
Why Work for the Town of Canmore: For starters, you can take great pride in our collaborative organization, its positive work culture, and our amazing group of talented people. Our staff genuinely care about our community and accomplish outstanding work every day for its citizens.
The Family Connection Centre (FCC) is part of the Community Social Development (CSD) department and promotes child and youth development by providing space, tools, and community connections that empower individuals and families to be resilient and actively build a community where all individuals can thrive. The FCC programs are comprised of provincially funded Bow Valley Family Resource Network programs, which delivers prevention and early intervention services, and municipally funded Social Connections programs, which focuses on building connections between individuals and community.
Position Overview: Reporting to the Manager of Community Social Development (CSD), the Family Connection Centre (FCC) Supervisor plays a key leadership role in supporting children, youth, and families in the Town of Canmore. This position leads a dedicated team in delivering child and youth development services, parenting education, and family supports that reflect both community needs and the strategic direction of Council and the CSD department.
As a member of the CSD leadership team, the FCC Supervisor contributes to program development, service delivery, and research, while ensuring compliance with all provincial and municipal reporting requirements. This role also includes acting as the Emergency Social Services (ESS) Director when needed and stepping in for the CSD Manager as required.
The FCC Supervisor is responsible for overseeing financial and program reporting, including grant and funding submissions, and for fostering strong relationships with provincial partners, other Family Resource Network programs, and the broader community. A key part of this role is championing a child development lens across the municipality—communicating its importance in ways that are inclusive, accessible, and impactful.
This is a meaningful opportunity for someone who is passionate about community well-being and eager to make a lasting difference. The ideal candidate will thrive in a workplace culture that values open and honest communication, collaboration, appreciation, and a developmental mindset. Strong organizational skills, financial acumen, and the ability to lead a motivated team are essential. The successful candidate will also bring political awareness and relationship-building skills to help align FCC programming with municipal priorities and advocate for the importance of child development across all sectors.
Core Accountabilities:
-
Provides the leadership, training, and technical guidance required to ensure the smooth operation of the business unit
-
Participates in daily operations of the team, collaborating with the team members as required
-
Researches best practices, technologies and equipment that will enhance departmental operations
-
Researches and implements initiatives that reduce our organization’s impact on the environment
-
Ensures timely and accurate submission of reports and operational documentation
-
Assists the manager with operational budget creation and monitoring
-
Willingness to work a variety of shift times and hours including evenings and weekends based on the departmental operations and unexpected issues
-
Is knowledgeable about all Town of Canmore services, processes, and directives
-
Is up to date with child development best practices and how to adapt them to our organizational and business environment
-
Proficient in the use and application of outcome-based and provincial software systems
-
Competently performs presentations, community workshops, one on one services
-
Proficiently and efficiently uses Microsoft 365 software and applications
-
Follows established standard operating procedures for safety, customer service, and financial transactions
-
Ensures client information is safeguarded, and confidentiality is maintained
-
Anticipates sensitive issues and plans an appropriate strategy
-
Assume a leadership role in an event of a community emergency representing the town’s Social Services team.
Education & Qualifications:
-
Post-secondary degree from a recognized university in related field such as Social Work, Child Development, Psychology, Education – Required
-
Knowledge of local government or public sector practices and procedures – Asset
-
Alberta Class 5 driver’s license – Required
-
Clean Criminal Reference Check and Child Intervention Record Check – Required
Experience:
-
3 years of related experience working with children, youth, families, and community – Required
-
Experience in a municipal setting, and/or working with a board of directors – Preferred
-
Advanced proficiency with Microsoft office programs (particularly Excel), with the ability to independently create and edit a variety of documents and spreadsheets – Required
-
Demonstrated ability to manage a budget – Required
-
Demonstrated ability to present to audiences with limited child development background – Required
-
Able to write clearly and concisely, and with political acumen – Required
-
Able to take on new activities with energy and innovation – Required
-
Organizational habits to understand, realistically plan for and meet deadlines, while adapting to changing demands and priorities – Required
-
Previous experience in a supervisory position – Required
-
Proven project management experience and expertise – Required
-
Experience presenting information, progress reports and professional advice to councils or senior management for decision making - Required
-
Demonstrated success managing conflict – Required
-
Emergency Social Service experience – Preferred
Salary & Benefits:
- Salary Range: $99,208.20 to $104,722.80 per annum. Pay rate will be calculated based on successful candidate’s related work experience and education
- Competitive benefits package, & health spending account
- Generous RRSP matching plan
- Personal development & learning opportunities
- Positive work culture
- Work-Life Balance
**Work Schedule:**Typically, Monday to Friday 8am-4:30pm; however, some flexibility will be required to work during the evening and weekends dependent on operational needs
Closing Date for Applications: This posting will remain open until September 14th, 2025.
How to Apply: To apply, please combine your cover letter and resume into a single document (PDF or Word)
To help us learn more about you, in your cover letter please clearly detail the following:
- Why do you work as the FCC Supervisor in Canmore?
- What impact do you want to have in the community?
- What skills, experience, and (most importantly) attitude will you bring to enhance the team and enrich our community
Prior to beginning work, the successful candidate will be required to submit all required certifications and
documentation, including driver`s abstract, vaccination record and criminal records checks. The Town of Canmore wishes to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interviews will be contacted.
The Town of Canmore is an inclusive and equal opportunity employer. All applicants will be considered for employment without attention to age, colour, race, gender, ancestry, ethnic origin, disability or sexual orientation. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, hr@canmore.ca
Job Details
Job Family
FCC (Formerly FRN)
Pay Type
Salary
Employment Indicator
Supervisor
Hiring Min Rate
99,208 CAD
Hiring Max Rate
104,722.8 CAD
902 7 Ave, Canmore, AB T1W 3K1, Canada