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Wealth Associate

FirstOntario Credit Unionabout 19 hours ago
Hybrid
Hamilton, ON
Mid Level
full_time

Top Benefits

Competitive compensation packages
Top-tier health and wellness benefits with Health Spending Account
$1,000 annual professional development stipend

About the role

Why FirstOntario?

  • Competitive compensation packages
  • Top-tier health and wellness benefits, along with a Health Spending Account
  • Up to $1000 per year towards professional development
  • Pension Plan
  • Company-wide Employee Volunteer program (Blue Wave Program)
  • Employee and Family Assistance Program
  • Exclusive banking benefits

Position Overview

The Wealth Associate serves as the primary contact for Wealth Connect, providing sound investment advice and personalized support to members with emerging investment portfolios. This role focuses on growing Wealth related assets and revenue through proactive business development and exceptional member service. The Wealth Associate works independently while collaborating closely with the Wealth Connect team and supporting the broader Wealth team to enhance member experience and expand the visibility of FirstOntario Investments across branches.

Key Responsibilities

  • Member EngagementFinancial Advice

Build strong relationships with new and existing members through discovery interviews, identifying personal goals, and recommending suitable products tailored to their financial needs.

  • SalesBusiness Development

Proactively identify opportunities to exceed sales targets, retain existing investment business, and consolidate external assets into FirstOntario Investments.

  • Product AdvocacyEducation

Confidently promote FirstOntario Investments services and solutions, demonstrating how they improve members' financial well-being.

  • CollaborationTeam Support

Work effectively both independently and as part of the Wealth Connect team. Support the broader Wealth team by sharing insights, referring members to appropriate specialists, and contributing to collective goals.

  • DocumentationCompliance

Maintain accurate member records and complete all documentation using systems such as Book of Record, CRM, and planning software, ensuring compliance with regulatory and internal standards.

  • Member Communication

Stay connected with members through various channels (e.g., email, text, video conferencing) to uncover needs and deliver timely, personalized service.

  • Service Excellence

Deliver a superior member experience through consistent follow-up, proactive support, and a genuine commitment to member success.

  • Other Duties

Uphold healthsafety standards and perform additional tasks as required.

SkillsQualifications

  • Post-secondary education required, a minimum of a college diploma in a relevant field, with a strong foundation in financial services, business, or related disciplines
  • Valid Mutual Funds or Securities License (in good standing)
  • RIS certification (or willingness to pursue)
  • PFP or CFP designation (or willingness to pursue)
  • Strong documentation and record-keeping skills
  • Technologically proficient and adaptable; comfortable using Microsoft Office and learning new industry specific platforms
  • Sales oriented with a passion for business development
  • Up-to-date knowledge of mutual fund products and financial industry trends
  • Initiative driven with strong planning and goal setting abilities
  • Ability to work independently and collaboratively within a team environment
  • High integrity, trustworthiness, and genuine care for member success
  • Strong understanding of compliance, risk mitigation, and regulatory requirements

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help make FirstOntario better. At FirstOntario, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

About FirstOntario Credit Union

Banking
201-500

When you do your everyday transactions, borrowing and investing with FirstOntario, you’re not just a member, you’re an owner. By joining FirstOntario, you become part of a special kind of organization – one that shares its profits and decision-making with the people who use its services.

With FirstOntario, you have a relationship with decision-makers from your own community, and you have a say in how we’re governed.

Today, FirstOntario Credit Union serves more than 115,000 Members with a full suite of banking products and has 29 locations serving 14 communities within the Hamilton, Halton, Niagara, Haldimand/Norfolk and Oxford regions.