Top Benefits
About the role
Canada / Service Sales Engineer
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Why join GEA
Job information
Reference Number
JR-0034426
Job function
Service
Position type
Full time
Site
4591 Blvd. St Joseph, Drummondville, QC J2A 0C6
GEA is one of the world’s largest systems suppliers for the food, beverage, and pharmaceutical sectors. Approximately 18,000 employees in more than 50 countries contribute significantly to GEA's success - come and join them! We offer interesting and challenging tasks, a positive working environment in international teams, and personal development and growth opportunities in a global company.
Your responsibilities and tasks:
We are currently seeking a highly qualified candidate for a Canada Territory Service Sales Engineer position to join our team. The desired candidate will resides in the Canada within an hour of a metropolitan airport. This position requires the ability to travel up to 60% of the time; within the assigned territory as well as some international travel may be required.
The Service Sales Engineer has the responsibility to promote and secure the sale of spare parts, repairs, field service, equipment upgrades, and service level agreements for the NAM equipment business. S/he is responsible for the development and implementation of the group-wide sales strategy, ensuring a coordinated customer approach, with counterparts in Service Sales Solutions to effect and realize joint opportunities.
The tasks and responsibilities for the role include:
- Work with the Manager of Service Sales and other business areas to fine-tune and implement a service sales strategy for area of responsibility
- Lead service sales activities, for the area of responsibility and prioritize initiatives
- Coordinate service sales planning, forecasting, and reporting for respective product group
- Work together with the new equipment/project sales teams to ensure a coordinated sales approach.
- Identify opportunities for service sales
- Actively manage key customer accounts
- Operate in partnership with new equipment sales team to identify “up-sell” and “cross-sell” opportunities to maximize revenue and improve overall customer experience.
- Effect sales of GEA equipment services – North America; representing the company in a professional manner in the fields of spare parts, repairs and field service:
- Travel to potential and existing clients to secure additional orders/agreements for spare parts, repairs, service projects, and field service. The customer visits shall include necessary presentations/demonstrations as required to enhance the sales opportunity and promote GEA.
- Actively promote smaller-scale projects (Upgrades) and plant service level agreements.
- Assist with large project spare parts/repair orders – provide quotes, follow up, and ensure the sale is executed promptly.
- Participate in the negotiation of offers, quotations, and contracts (T&Cs)
- Develop the correct sales contacts/approach and final proposal in consultation with the appropriate GEA parties to offer the best value proposition to our customers.
- Use and implement sales tools — update frequently
- Participate in trade shows promoting equipment service sales activity along with new equipment sales.
- Provide market feedback (competition, trends, etc.) to equipment and solutions service sales management.
- Utilize all available GEA resources to generate sales — new equipment salespersons, field service technicians.
Your profile and qualifications:
Experience
- 5 + years of service sales or capital equipment sales experience;
- Experience working an assigned territory & comfortable with frequent travel;
- Familiarity with the concept of service offerings and local market requirements of different customer groups a plus;
- Excellent communicator, written and verbal, able to work with individuals (internal and external) across a wide range of levels, functions, brands, and cultures;
- Capable of implementing strategic service sales plan;
- BS or equivalent in Engineering preferred;
- Ability to travel up to 60% of the time; some international travel may be required.
GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
http://www.gea.com/global/en/careers/apply-now/jobs
Join Us
About GEA
GEA – „Engineering for a better world“
GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services. Used across diverse industries, they enhance the sustainability and efficiency of production processes globally.
Our business model has evolved significantly since our founding in 1881 as a metals trading company. With the support of our five business divisions and more than 18,000 dedicated employees, GEA generates revenue in more than 150 countries. Our customers benefit from our global reach, extensive local presence, and from the depth and breadth of our processing knowledge and portfolio, underpinned by a strong sense of purpose and responsibility.
Top Benefits
About the role
Canada / Service Sales Engineer
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Why join GEA
Job information
Reference Number
JR-0034426
Job function
Service
Position type
Full time
Site
4591 Blvd. St Joseph, Drummondville, QC J2A 0C6
GEA is one of the world’s largest systems suppliers for the food, beverage, and pharmaceutical sectors. Approximately 18,000 employees in more than 50 countries contribute significantly to GEA's success - come and join them! We offer interesting and challenging tasks, a positive working environment in international teams, and personal development and growth opportunities in a global company.
Your responsibilities and tasks:
We are currently seeking a highly qualified candidate for a Canada Territory Service Sales Engineer position to join our team. The desired candidate will resides in the Canada within an hour of a metropolitan airport. This position requires the ability to travel up to 60% of the time; within the assigned territory as well as some international travel may be required.
The Service Sales Engineer has the responsibility to promote and secure the sale of spare parts, repairs, field service, equipment upgrades, and service level agreements for the NAM equipment business. S/he is responsible for the development and implementation of the group-wide sales strategy, ensuring a coordinated customer approach, with counterparts in Service Sales Solutions to effect and realize joint opportunities.
The tasks and responsibilities for the role include:
- Work with the Manager of Service Sales and other business areas to fine-tune and implement a service sales strategy for area of responsibility
- Lead service sales activities, for the area of responsibility and prioritize initiatives
- Coordinate service sales planning, forecasting, and reporting for respective product group
- Work together with the new equipment/project sales teams to ensure a coordinated sales approach.
- Identify opportunities for service sales
- Actively manage key customer accounts
- Operate in partnership with new equipment sales team to identify “up-sell” and “cross-sell” opportunities to maximize revenue and improve overall customer experience.
- Effect sales of GEA equipment services – North America; representing the company in a professional manner in the fields of spare parts, repairs and field service:
- Travel to potential and existing clients to secure additional orders/agreements for spare parts, repairs, service projects, and field service. The customer visits shall include necessary presentations/demonstrations as required to enhance the sales opportunity and promote GEA.
- Actively promote smaller-scale projects (Upgrades) and plant service level agreements.
- Assist with large project spare parts/repair orders – provide quotes, follow up, and ensure the sale is executed promptly.
- Participate in the negotiation of offers, quotations, and contracts (T&Cs)
- Develop the correct sales contacts/approach and final proposal in consultation with the appropriate GEA parties to offer the best value proposition to our customers.
- Use and implement sales tools — update frequently
- Participate in trade shows promoting equipment service sales activity along with new equipment sales.
- Provide market feedback (competition, trends, etc.) to equipment and solutions service sales management.
- Utilize all available GEA resources to generate sales — new equipment salespersons, field service technicians.
Your profile and qualifications:
Experience
- 5 + years of service sales or capital equipment sales experience;
- Experience working an assigned territory & comfortable with frequent travel;
- Familiarity with the concept of service offerings and local market requirements of different customer groups a plus;
- Excellent communicator, written and verbal, able to work with individuals (internal and external) across a wide range of levels, functions, brands, and cultures;
- Capable of implementing strategic service sales plan;
- BS or equivalent in Engineering preferred;
- Ability to travel up to 60% of the time; some international travel may be required.
GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
http://www.gea.com/global/en/careers/apply-now/jobs
Join Us
About GEA
GEA – „Engineering for a better world“
GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services. Used across diverse industries, they enhance the sustainability and efficiency of production processes globally.
Our business model has evolved significantly since our founding in 1881 as a metals trading company. With the support of our five business divisions and more than 18,000 dedicated employees, GEA generates revenue in more than 150 countries. Our customers benefit from our global reach, extensive local presence, and from the depth and breadth of our processing knowledge and portfolio, underpinned by a strong sense of purpose and responsibility.