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Security Account Director, Education

GardaWorld1 day ago
Verified
Toronto, ON
Mid Level
Full-time

Top Benefits

Full health, dental, and vision package
Career development through GardaWorld Campus
A supportive, inclusive, and community-driven team environment

About the role

Join GardaWorld. Make a difference!

At GardaWorld, we don’t just fill roles — we empower people. We’re looking for a proactive, highly organized, and community-minded Account Director of Security to lead operations across multiple educational campuses in the Greater Toronto Area.

If you’re passionate about service excellence, building strong relationships, and leading high-performing teams, this is your opportunity to make a real impact in a dynamic, people-focused industry.

What’s in it for you?

  • Competitive annual salary + comprehensive benefits
  • Full health, dental, and vision package
  • Career development through GardaWorld Campus
  • A supportive, inclusive, and community-driven team environment

Account Director Responsibilities

  • Oversee daily and long-term security operations across multiple campus locations, ensuring reliable, high-quality service delivery.
  • Lead, mentor, and motivate a large team of tactical security guards and supervisors.
  • Build strong client relationships through regular communication, performance reviews, and strategic planning meetings.
  • Ensure 24/7 service coverage by managing staffing, scheduling, and overtime control.
  • Supervise scheduling staff and proactively address open hours or absenteeism to maintain operational continuity.
  • Coordinate onboarding, refresher, and specialized training to maintain compliance and professional excellence.
  • Monitor and analyze operational data — including attendance, incidents, training completion, and overtime trends — to identify opportunities for improvement.
  • Ensure compliance with GardaWorld policies, client protocols, and all applicable regulatory requirements.
  • Collaborate with internal teams including Talent Acquisition, Payroll, and Billing to ensure seamless operational delivery.
  • Represent GardaWorld professionally in all client meetings and community safety initiatives.

Account Director Qualifications

  • Minimum 1 year of experience in a management prefered with minimum 1 year experience working in supervisory capacity within the security industry.
  • Proven ability to oversee daily operations and manage frontline teams effectively.
  • Strong leadership and communication skills, with experience handling performance and HR matters.
  • Excellent client relationship management and presentation abilities.
  • Highly organized, analytical, and adaptable under pressure.
  • Experience in public sector, campus, or large multi-site environments is an asset.
  • Must be eligible to work in Canada and hold a valid Ontario Security License and CPR

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

About GardaWorld

Security and Investigations
10,000+

GardaWorld is the world’s largest privately-owned security services company, offering cash services, physical and specialized security solutions, and with our Crisis24 portal, the dissemination of verified information related to international security.

GardaWorld est la plus importante entreprise privée de sécurité au monde, offrant des services de transport de valeurs, des solutions de sécurité physique et spécialisée, et avec le portail Crisis24, la diffusion d’informations vérifiées en lien avec la sécurité internationale.