Director Information Technology
Top Benefits
About the role
Deadline to Apply: Sunday, November 16, 2025 at 11.59 PM
Employment Type: Permanent Full-Time
Base Location: HEADQUARTERS BUILDING , 200 Maple Grove Road, Cambridge, ON
Shift: Day
Hours of Work: 40 Hours per week
Number of Position: 1
Union: Senior Officer Association
Reason for Vacancy: Retirement
2024 Salary Range: $161,196 - $189,642
- The current collective agreement expires on December 31, 2024. Wages are subject to Job Evaluation and negotiated adjustments through collective bargaining.
Long Description
Summary
To direct the general operation, administration and sworn and civilian staff of the Information Technology Branch: the analysis of current and future IT requirements, strategic direction and day-to-day operations of the IT Branch; prioritizing needs; researching available options; recommending solutions, and managing the implementation of these solutions. The Director of Information Technology is responsible for the strategic planning, management, and execution of information technology initiatives. The Director remains current in IT best practices and incorporates such practices into the IT Branch. By leveraging innovative and cost-effective technology, empowering members to sustainably offer state-of the art policing systems that meet modern demands
You Will:
- The incumbent works toward broad organizational objectives, making decisions at a director level.
- Develops and implements strategic plans and applications for the IT systems that will meet the current and future needs in coordination with the ESCO Shared Services Director.
- Ensures the continuous supporting, monitoring, maintenance and upgrade of existing equipment to minimize down-time.
- Prepares annual reports on WRPS information technology operations.
- Ensures the security and integrity of all IT systems, implementing cybersecurity measures to protect sensitive law enforcement data.
- Serves as project manager on specific information technology projects
- Manages within project's scope, schedule and budget.
- Prepares, controls and monitors the Information Technology Branch budget
- Identifies staff training requirements.
- Ensures adequate staffing to meet current and future service needs.
- Establishes performance standards and conducts regular performance evaluations.
- Liaises with and maintains relationship with the Region of Waterloo's Information Technology Branch for the purpose of sharing services, HXM.
- Liaises with and maintains relationships with ESCO Shared Services Director and members.
- Performs other related duties as assigned.
You Have:
- Comprehensive knowledge of LAN, WAN, servers and technologies used in law enforcement
- Knowledge of VB, C+, HTML, Windows, Microsoft Project, ORACLE Si, SQL, XML, ERWIN, ACCESS, GIS Mapping, Database Administration, RMS, ERPs, HRIS, Financial Information Systems, Learning Management Systems, Talent Management Systems, Web management, IT infrastructures, network architectures, data management, Telephone infrastructure, VOIP Infrastructure, CPIC, CPIC MQ, Firewall and Technical Security Systems, cybersecurity, PKI, Entrust and mail routing protocol
- Bachelor's degree plus related experience. Master’s degree is preferred.
- Microsoft Certified Systems Engineer (MCSE) is an asset.
- Experience with cybersecurity and data protection practices.
- Minimum of eight (8) to ten (10) years of experience in IT, including supervisory experience
- Minimum 3 years of experience at a senior management level is required.
- Resource management and budgeting skills required
- Knowledge of police computer networks and systems and current policing practices an asset
You Are:
- Able to read and comprehend technical manuals, updates, bulletins, periodicals and magazines to keep abreast of and communicate to others current technology and trends.
- Able to prepare project charts and work schedules. Ability to write user and technical documentation and reports, and experience with training users and staff.
- Able to prepare/present training courses, information seminars, system documentation and user manuals.
- Ability to prepare and present reports to Police Service Board meetings.
- Able to give presentations, speeches and demonstrations internally and externally, communicating information to a variety of audiences.
- Able to verbally respond to technical inquiries. Effective interpersonal and communication skills required to discuss problems and solutions with both technical and non-technical personnel. Policy administration experience required.
- Able to obtain A valid Class "G" driver's license with fewer than six demerit points is required in order to operate a Police Services vehicle. Ability to travel within and outside of the region.
- Able to maintain strict confidentiality of sensitive matters and pass enhanced security clearance requirements.
- Able to work independently or to participate as an effective team leader or member and support and project values compatible with the organization.
- Ableo participate as an effective team member. Must have an understanding of the WRPS Strategic Business Plan, mission, vision and values.
Why join WRPS?
- Tuition reimbursement program
- Defined benefit pension plan OMERS
- Comprehensive benefits coverage, including employer-paid Health/Dental and Life Insurance
- Dynamic, team-focused environment supporting the community
- Employee Assistance Program for fitness and wellness
- 2025 Southwestern Ontario’s Top Employers
- 2025 Waterloo Area’s Top Employers
- 2024 Salary Range: $161,196 - $189,642 (*The current collective agreement expires on December 31, 2024. Wages are subject to Job Evaluation and negotiated adjustments through collective bargaining)
If you’re interested in this position, please apply online by Sunday, November 16, 2025 at 11.59 PM
Please ensure you provide all supporting information from current and past employment (if applicable) to specify how you meet the requirements for this position in your online profile. You will be assessed based on the information provided in your application.
If you require accommodation in completing the application process, or with any portion of the application process or interview, please email the WRPS at HumanResources@wrps.on.ca*.*
Diversity through inclusion – we are an Equal Opportunity Employer.
We thank all applicants; however, only those selected to move forward will be contacted.
About WATERLOO REGIONAL POLICE SERVICE
At the Waterloo Regional Police Service, we believe strongly in community policing and are committed to making a difference in the many diverse and vibrant neighbourhoods of Waterloo Region.
We are the seventh largest police service in the province of Ontario and under the governance of the Police Services Board and the leadership of Chief Bryan M. Larkin. Waterloo Regional Police serve the municipalities of Kitchener, Waterloo and Cambridge and the Townships of Wellesley, Wilmot, Woolwich and North Dumfries.
The Waterloo Regional Police Service is committed to strengthening public safety and quality of life by working in partnership with the community in crime prevention, law enforcement, and providing assistance to all those who need our help and believe strongly in our vision that if every person contributes to a safe Waterloo Region, current and future generations will thrive.
We provide professional service to the community and our members offer specialized skills and expertise. Civilian members are hired to work in areas such as; Communications, Information Processing Specialists, Special Constables, Information Technology, Human Resources, Forensic Technicians, and Administrative positions.
Officers provide operational police service to the community consisting of frontline patrol, detectives, school resource, and special response. Officers undergo ongoing training - both mandated and developmental - in order to keep their knowledge and skills up to date. Collectively, the members of the organization work towards the objectives of the Strategic Business Plan and within the best interests of the community and the policing profession.
Director Information Technology
Top Benefits
About the role
Deadline to Apply: Sunday, November 16, 2025 at 11.59 PM
Employment Type: Permanent Full-Time
Base Location: HEADQUARTERS BUILDING , 200 Maple Grove Road, Cambridge, ON
Shift: Day
Hours of Work: 40 Hours per week
Number of Position: 1
Union: Senior Officer Association
Reason for Vacancy: Retirement
2024 Salary Range: $161,196 - $189,642
- The current collective agreement expires on December 31, 2024. Wages are subject to Job Evaluation and negotiated adjustments through collective bargaining.
Long Description
Summary
To direct the general operation, administration and sworn and civilian staff of the Information Technology Branch: the analysis of current and future IT requirements, strategic direction and day-to-day operations of the IT Branch; prioritizing needs; researching available options; recommending solutions, and managing the implementation of these solutions. The Director of Information Technology is responsible for the strategic planning, management, and execution of information technology initiatives. The Director remains current in IT best practices and incorporates such practices into the IT Branch. By leveraging innovative and cost-effective technology, empowering members to sustainably offer state-of the art policing systems that meet modern demands
You Will:
- The incumbent works toward broad organizational objectives, making decisions at a director level.
- Develops and implements strategic plans and applications for the IT systems that will meet the current and future needs in coordination with the ESCO Shared Services Director.
- Ensures the continuous supporting, monitoring, maintenance and upgrade of existing equipment to minimize down-time.
- Prepares annual reports on WRPS information technology operations.
- Ensures the security and integrity of all IT systems, implementing cybersecurity measures to protect sensitive law enforcement data.
- Serves as project manager on specific information technology projects
- Manages within project's scope, schedule and budget.
- Prepares, controls and monitors the Information Technology Branch budget
- Identifies staff training requirements.
- Ensures adequate staffing to meet current and future service needs.
- Establishes performance standards and conducts regular performance evaluations.
- Liaises with and maintains relationship with the Region of Waterloo's Information Technology Branch for the purpose of sharing services, HXM.
- Liaises with and maintains relationships with ESCO Shared Services Director and members.
- Performs other related duties as assigned.
You Have:
- Comprehensive knowledge of LAN, WAN, servers and technologies used in law enforcement
- Knowledge of VB, C+, HTML, Windows, Microsoft Project, ORACLE Si, SQL, XML, ERWIN, ACCESS, GIS Mapping, Database Administration, RMS, ERPs, HRIS, Financial Information Systems, Learning Management Systems, Talent Management Systems, Web management, IT infrastructures, network architectures, data management, Telephone infrastructure, VOIP Infrastructure, CPIC, CPIC MQ, Firewall and Technical Security Systems, cybersecurity, PKI, Entrust and mail routing protocol
- Bachelor's degree plus related experience. Master’s degree is preferred.
- Microsoft Certified Systems Engineer (MCSE) is an asset.
- Experience with cybersecurity and data protection practices.
- Minimum of eight (8) to ten (10) years of experience in IT, including supervisory experience
- Minimum 3 years of experience at a senior management level is required.
- Resource management and budgeting skills required
- Knowledge of police computer networks and systems and current policing practices an asset
You Are:
- Able to read and comprehend technical manuals, updates, bulletins, periodicals and magazines to keep abreast of and communicate to others current technology and trends.
- Able to prepare project charts and work schedules. Ability to write user and technical documentation and reports, and experience with training users and staff.
- Able to prepare/present training courses, information seminars, system documentation and user manuals.
- Ability to prepare and present reports to Police Service Board meetings.
- Able to give presentations, speeches and demonstrations internally and externally, communicating information to a variety of audiences.
- Able to verbally respond to technical inquiries. Effective interpersonal and communication skills required to discuss problems and solutions with both technical and non-technical personnel. Policy administration experience required.
- Able to obtain A valid Class "G" driver's license with fewer than six demerit points is required in order to operate a Police Services vehicle. Ability to travel within and outside of the region.
- Able to maintain strict confidentiality of sensitive matters and pass enhanced security clearance requirements.
- Able to work independently or to participate as an effective team leader or member and support and project values compatible with the organization.
- Ableo participate as an effective team member. Must have an understanding of the WRPS Strategic Business Plan, mission, vision and values.
Why join WRPS?
- Tuition reimbursement program
- Defined benefit pension plan OMERS
- Comprehensive benefits coverage, including employer-paid Health/Dental and Life Insurance
- Dynamic, team-focused environment supporting the community
- Employee Assistance Program for fitness and wellness
- 2025 Southwestern Ontario’s Top Employers
- 2025 Waterloo Area’s Top Employers
- 2024 Salary Range: $161,196 - $189,642 (*The current collective agreement expires on December 31, 2024. Wages are subject to Job Evaluation and negotiated adjustments through collective bargaining)
If you’re interested in this position, please apply online by Sunday, November 16, 2025 at 11.59 PM
Please ensure you provide all supporting information from current and past employment (if applicable) to specify how you meet the requirements for this position in your online profile. You will be assessed based on the information provided in your application.
If you require accommodation in completing the application process, or with any portion of the application process or interview, please email the WRPS at HumanResources@wrps.on.ca*.*
Diversity through inclusion – we are an Equal Opportunity Employer.
We thank all applicants; however, only those selected to move forward will be contacted.
About WATERLOO REGIONAL POLICE SERVICE
At the Waterloo Regional Police Service, we believe strongly in community policing and are committed to making a difference in the many diverse and vibrant neighbourhoods of Waterloo Region.
We are the seventh largest police service in the province of Ontario and under the governance of the Police Services Board and the leadership of Chief Bryan M. Larkin. Waterloo Regional Police serve the municipalities of Kitchener, Waterloo and Cambridge and the Townships of Wellesley, Wilmot, Woolwich and North Dumfries.
The Waterloo Regional Police Service is committed to strengthening public safety and quality of life by working in partnership with the community in crime prevention, law enforcement, and providing assistance to all those who need our help and believe strongly in our vision that if every person contributes to a safe Waterloo Region, current and future generations will thrive.
We provide professional service to the community and our members offer specialized skills and expertise. Civilian members are hired to work in areas such as; Communications, Information Processing Specialists, Special Constables, Information Technology, Human Resources, Forensic Technicians, and Administrative positions.
Officers provide operational police service to the community consisting of frontline patrol, detectives, school resource, and special response. Officers undergo ongoing training - both mandated and developmental - in order to keep their knowledge and skills up to date. Collectively, the members of the organization work towards the objectives of the Strategic Business Plan and within the best interests of the community and the policing profession.