Description & Requirements

Who We Are:

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth‑focused environment for our people.

Job Summary:

The Educator (sic) role is the foundation of our success as an organization. Educators are experts in creating world‑class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top‑quality product education, and speaking authentically about our community and culture.

Key Responsibilities of the Job

Guest (i.e., Customer) Experience

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end‑to‑end guest experience by conducting accurate and timely guest transactions and executing market‑relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.

Working with Others

• Contribute to a ...

(the rest of the English description continues as in the posting, including Working with Others, Operations, Key Skills & Core Values You Bring, Job Requirements, Eligibility, Availability, Other Willingness Requirements, Job Assets, Compensation & Benefits Package, Base Pay Range, Target Bonus, Total Target Base Pay Range, benefits list, etc.)

Compensation & Benefits Package

Base Pay Range: $19.25 - $22.15/hour, subject to minimum wage in the location

Target Bonus: $2.00/hour

Total Target Base Pay Range: $21.25 - $24.15/hour

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top‑up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Qui nous sommes

lululemon est une entreprise innovante de vêtements performants pour le yoga, la course à pied, l'entraînement et d'autres activités sportives. ... …

Résumé du poste

Le rôle d’éducateur constitue la base du succès de notre organisation. ...

Responsabilités principales liées au poste

Expérience‑invité (« invité » signifie ici « client »)

• Interagir avec les invités afin de leur offrir une excellente expérience, tout en respectant leur rythme.

• … (the rest of the French description mirrors the English content, ending with the same benefits list in French)

• régimes étendus de prestations de soins médicaux, dentaires et de santé mentale;

• congés payés;

• cotisations de l’entreprise aux régimes d’épargne et de retraite;

• généreuses remises pour les employés;

• des cours de conditionnement physique et de yoga;

• un programme « jeunes parents » hors pair;

• riche catalogue d’offres de cours de développement;

• réseaux de personnes, programmes de mentorat et série de leadership (entre autres).